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Around The Block Moving Company

Mover in Richardson, Texas

Google rating

4.8

Ratings counted

217

Are 1 or 2 star

6.0%Around typical

The rating breakdown

13 of the 217 ratings in Google’s published star breakdown for Around The Block Moving Company are one or two star.

Against other listings in Richardson

This company6.0%
Typical listing in Richardson4.9%

1.1 percentage points higher than the middle of the 11 listings in Richardson we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
20293.1%
4 star
20.9%
3 star
00%
2 star
20.9%
1 star
115.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Around The Block Moving Company at 6.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Around The Block Moving Company, counted by matching the words they used.

  • Crew conduct4 · 50%
  • Price rose after the quote2 · 25%
  • Damage to belongings2 · 25%
  • Late, delayed or a no-show2 · 25%

Counted across the 8 one and two star reviews we have read for Around The Block Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewMike V.2 years ago
My experience with "Around the Block Moving Company" was utterly disastrous, leaving me feeling scammed and mistreated from start to finish. To begin with, their pricing was misleading and deceptive. They provided an initial quote that seemed reasonable, only to tack on additional charges throughout the process. It's clear now that their strategy is to lure you in with a low estimate and then manipulate you into paying far more than agreed upon. Their reliability is abysmal.
Reply from the business

*THIS IS A FALSE REVIEW* After going through our company’s database we can say with 100% certainty that we have never done business with a “Mike Vuckovich”. This review was either written out of malice as a personal vendetta or was written about the wrong moving company.

1-star Google reviewDan2 years ago
If you’re considering hiring ATB Moving for your next move, I urge you to reconsider and look for a different company. My recent experience with them while helping a friend with her move was nothing short of a disaster, and I want to share just how horrendous it was. To start, we had scheduled the movers to arrive between 12 PM and 2 PM, but ATB Moving decided it was perfectly acceptable to call my friend at 9 AM to demand that they come immediately. Yes, you read that right—9 AM!
Reply from the business

FAKE REVEW !!! Not in our system nor do we have a 12–2 arrival time and would never force a customer to move their schedule time. Never moved this clowns friend!

1-star Google reviewTye C.a year ago
I cannot recommend this moving company based on our recent experience. The movers arrived late to our apartment and then charged us for drive time. Their handling of our belongings was concerning - they pushed fragile boxes down stairs using a dolly rather than carrying them carefully. Throughout the move, they appeared rushed and even pressured me to complete the final paperwork before we had finished moving everything.
Reply from the business

Tye, Thank you for sharing your feedback about your recent experience with Around the … More

1-star Google reviewShane W.4 years ago
Booked a move. I was provided the incorrect quote off by 200.00 in writing. They then sent the invoice a couple of days before with a different amount and said they could not change it. I canceled because of the change in price and then they refused to return my deposit. Lousy unprofessional and dishonest
1-star Google reviewTMac2 years ago
Hiring Around the Block Moving Company was beyond frustrating and disappointing. Initially, they seemed courteous and professional during the booking process. However, on the day of my move, everything changed once it was too late to switch …
Reply from the business

*FRAUDULENT REVIEW* The past 3 negative reviews have all been written by the same person with fake accounts. These are false stories & are not customers of this business.

1-star Google reviewAngela M.5 years ago
This company is not reputable. They were late and then did not wrap any of the furniture. They destroyed every piece they moved for us. Now the owner won’t respond to our phone calls. Will never recommend or use this company again.
Reply from the business

Wrong company we never moved this person !!

1-star Google reviewCrystal W.3 years ago
They canceled move the day prior for potential rain. The "operation manager" was very rude and ugly on the phone. Follow up - if you heard the conversation then you are aware below is not true. You are simply wrong.
Reply from the business

Crystal- I am the manager at Around the Block Moving & overheard this entire conversation with our operations manager, he was never rude to you, nor did he cancel your … More

1-star Google reviewM A.4 years ago
Hidden costs. Lack of transparency. Inaccurate communication. So let me start by saying I was quoted 1 price a week prior of my scheduled …
Reply from the business

Susan- The additional $30/hour you were charged was for the additional mover you agreed to having on the day of your move. Normally, this charge is an additional $55/hour, but we gave you a discount due to the last minute decision.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous11 · 61%
  • Worked hard and fast7 · 39%
  • Careful with belongings4 · 22%
  • Turned up when they said3 · 17%
  • Kept in touch1 · 6%

Counted across the 18 four and five star reviews we have read for Around The Block Moving Company. A review can mention more than one thing.

In their own words

5-star Google reviewTony B.10 months ago
I had an excellent experience with AROUND the BLOCK MOVERS. From start to finish, their team was professional, punctual, and extremely careful with my belongings. Antone and Ron did an outstanding job — they worked quickly but with great attention to detail, making sure everything was packed, loaded, and unloaded safely. Both of them were courteous, respectful, and went above and beyond to make the entire process stress-free. A special thanks to Ginger, the representative who organized everything so smoothly.
Reply from the business

Tony- Thank you so much for the wonderful 5-star review! The entire team at Around the Block Moving is thrilled to hear about your excellent experience from start to … More

5-star Google reviewjerry W.a month ago
I would like to say that this company is the best. Rick and Richard was so professional, courteous, kind and hardworking individuals. I moved from a three bedroom to a three bedroom, and it was done in about three hours.Two guys that's it. WOW!!. I HIGHLY RECOMMEND THIS COMPANY, AND THESE TWO GUYS, RICK AND RICHARD FOR SURE.
Reply from the business

Jerry Wow, thank you so much for the incredible 5-star review! We are absolutely thrilled to hear that Rick and Richard provided such superb, attentive care. Moving a … More

5-star Google reviewCeleste B.a year ago
Moving is stressful, but Around the Block took away worries I’ve had in the past with other moving companies. They were friendly, reliable, and followed through with their set expectations. The movers were knowledgeable and thorough. I highly recommend Around the Block and feel so good to start my first day in my new home on a positive note, thanks to their professional and caring touch.
Reply from the business

Celeste- Thank you so much for the 5-star review! At Around the Block moving a stress free move is our goal. We're so happy to hear that our professional movers did such a great job for you. Thanks again!

5-star Google reviewSteve J.8 months ago
Our crew did a fantastic job. They were careful with all of our possessions, and wrapped all the pieces for safe transport. We had a large piece of furniture on the second floor that difficult to get down. They expertly found a solution and were able to continue the move quickly. These guys are hardest working men in the moving industry.
Reply from the business

Steve- Thank you so much for the fantastic review! Our team at Around the Block Moving takes immense pride in being known as some of the hardest working local … More

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling24
  • kind staff17
  • professional movers15
  • efficient movers10
  • quick move7
  • on time3
  • no damage3
  • careful packing2
  • donating assistance2
  • careful with fragile items2

What the company says about itself

Taken from Around The Block Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…moving quotes Available to connect 24/7 Prepared with professional packing supp”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Services Around the Block Moving Licensed & Insured Moving Company for DFW Si”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “Moving? Experience You Can Trust – Over 30 years of experience in the Dallas-Ft. Worth M”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “Around the Block Moving Licensed & Insured Moving Company for DFW Since 1993 Need”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “& Insured Moving Company for DFW Since 1993 Need help with a move? Call (214) 348-7”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Packing and Storage Services Reviews Free Estimate Service Area About About ATB Blog Caree”Raw text captured from the page, including any surrounding navigation.

Before you hire Around The Block Moving Company

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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