Aspen Mini Storage
Self-storage facility in Flagstaff, Arizona
Google rating
4.5
Ratings counted
72
Are 1 or 2 star
6.9%Above typical
The rating breakdown
5 of the 72 ratings in Google’s published star breakdown for Aspen Mini Storage are one or two star.
Against other listings in Flagstaff
About the same as the middle of the 15 listings in Flagstaff we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 57 | 79.2% | |
| 4 star | 5 | 6.9% | |
| 3 star | 5 | 6.9% | |
| 2 star | 2 | 2.8% | |
| 1 star | 3 | 4.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Aspen Mini Storage at 6.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Aspen Mini Storage, counted by matching the words they used.
- Damage to belongings1 · 20%
Counted across the 5 one and two star reviews we have read for Aspen Mini Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Claimed to be the cheapest in town, actually was more expensive than others in the area. Not a very clean looking facility from the outside. I rented elsewhere.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 31%
- Price matched the quote1 · 6%
Counted across the 16 four and five star reviews we have read for Aspen Mini Storage. A review can mention more than one thing.
In their own words
Great place. Been storing my equipment and camping stuff here for years. Staff is an absolute pleasure, kind and friendly. Facility is always clean and well lit. Very reasonable pricing. Highly recommended! Thanks Mike!!
Hi Rodney, Thank you so much for your kind words and for taking the time to share your … More
This storage unit was great! Used it while I was doing some van living. Sandy was very friendly and helpful. Very affordable too. Never had any issues during 6 months I had it. Thanks!
Zach, Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. We are happy to hear that our team at Aspen Mini Storage-Flagstaff, AZ. provided you with excellent service and that you found our pricing to be a great value.
Sandy was absolutely wonderful and helped us out tremendously. The process took only 10 minutes to get a storage unit and Sandy helped us out every step of the way.
Lauren, Thank you so much for your great review! We're thrilled to hear that we provided you with a great experience at Aspen Mini Storage-Flagstaff, AZ. We strive to provide excellent service, competitive pricing, and a friendly, helpful environment.
Had multiple units here and always had a good experience. Recommend them highly! Great prices & great people!
Hi Morgan, Thank you so much for your great review! We truly appreciate your continued … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff15
- owner4
- client care2
- polite staff2
What the company says about itself
Taken from Aspen Mini Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…has been locally owned and operated for over 25 years, so it’s no surprise that our customers”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews