Az Pacmen Moving Services
Mover in Cave Creek, Arizona
Google rating
5.0
Ratings counted
419
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
3 of the 419 ratings in Google’s published star breakdown for Az Pacmen Moving Services are one or two star.
Against other movers in Cave Creek
About the same as the middle of the 3 movers in Cave Creek we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 416 | 99.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Az Pacmen Moving Services at 0.7%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Az Pacmen Moving Services, counted by matching the words they used.
- Damage to belongings1 · 33%
- Items missing or never delivered1 · 33%
- Claim or refund went nowhere1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Az Pacmen Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
On July 30, 2025, I hired Az Pacmen to move a 1-bedroom apartment to my new place. Abraham or another staff member, (don't remember) pointed out that the right side of my 43" TV was damaged. I'm not sure how it happened, but I let it go. However, when I eventually plugged it in there wasn't even so much as light emitting, which is why it should be replaced. Additionally, my dining table was damaged by the back leg breaking off.
Good evening the service provided on July 30th 2025 when you made your claim was processed for your table leg was addressed and your claim was paid and closed. You were suggested by the foreman that the table needed to be disassembled as … More
I found things missing after unboxing. If you only have large items/or furniture they would be good; just make sure there are no smaller items to magically disappear.
Good evening Mary we looked in our database and we have no record of us moving you. We take pride in our customer service and belongings and never had any issues with missing items. If you would like you can contact us at our office number [phone removed] so you can direct your feedback to the…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 33%
- Worked hard and fast4 · 22%
- Careful with belongings2 · 11%
- Turned up when they said1 · 6%
Counted across the 18 four and five star reviews we have read for Az Pacmen Moving Services. A review can mention more than one thing.
In their own words
I recently hired AZ Packman to move for me and my family over the weekend and I must say they were super quick, efficient, and not to mention friendly! They made moving such a breeze as I am newly postpartum would highly recommend if your looking for anyone in the Phoenix area!!
Thank you for choosing us.We appreciate your review and we are glad we were able to make your move easy.
Found these guys through a google search. They had such great reviews. So I figured I’d give them a shot. It was a local move. But they went above and beyond to make me feel secure with how they wrapped my belongings. They take pictures of …
We're glad to hear our crew took great care of your belongings and provided professional service. Thank you for trusting us with your move. Please do not hesitate to reach out to us if you ever need help moving again.
Abraham did a fantastic job. Showed up to the job with a smile on his face. It was a hundred and five degrees and despite the heat that smile never left. He was extremely professional and thorough. We had a few things that we did not tell him about and he managed to make it all work. I would recommend this company to family or friends and I would absolutely request Abraham to be on your job.
I had a wonderful experience with Pac-Man moving —-very clean and really precise. None of my stuff was damaged or even scratched!! I would highly recommend these guys. They’re very careful and they’re very kind!
Thank you for your kind words and sharing your experience with us, we'll be sure to pass on your kind words along to the crew
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- crew49
- polite staff21
- professional movers6
- kind movers6
- efficient movers5
- pleasant team3
- furniture moving3
- long distance move3
- last minute moving2
- careful packing2
What the company says about itself
Taken from Az Pacmen Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…experience it should be. To receive a free quote Contact us @ 480 -749-5033 Professional”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.comreviews