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Baby Huey's Moving & Storage LLC

Moving and storage service in Katy, Texas

Google rating

4.6

Ratings counted

292

Are 1 or 2 star

10.3%Above typical

The rating breakdown

30 of the 292 ratings in Google’s published star breakdown for Baby Huey's Moving & Storage LLC are one or two star.

Against other movers in Katy

This company10.3%
Typical mover in Katy4.5%

5.8 percentage points higher than the middle of the 21 movers in Katy we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
25487.0%
4 star
72.4%
3 star
10.3%
2 star
10.3%
1 star
299.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Baby Huey's Moving & Storage LLC at 10.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Baby Huey's Moving & Storage LLC, counted by matching the words they used.

  • Damage to belongings15 · 52%
  • Items missing or never delivered6 · 21%
  • Crew conduct4 · 14%
  • Stopped responding3 · 10%
  • Late, delayed or a no-show2 · 7%
  • Claim or refund went nowhere1 · 3%

Counted across the 29 one and two star reviews we have read for Baby Huey's Moving & Storage LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewShanna P.2 months ago
Movers broke furniture, scratched up items and left marks on the wall. They took my workout weights which I specifically said don’t touch, they took them from our townhouse and never brought them to the new house. They also did not bring our couch cushion to the new house. They called the same day and said they had it in the truck and forgot to drop it off and would drop it off later that day or the next day and never did.
1-star Google reviewMageCake11 years ago
We believe they purposely pad the time in order to make more money. -3hrs 15min late getting to our apartment to start -Due to the delay, offered us a 3rd guy but didn't tell us with 3 guys it will take longer than using 2 ( costing more in the long run). According to Thomas, 3 guys they are allowed to move slower, take longer and more breaks than usual.
1-star Google reviewCherie K.3 years ago
They moved me and broke many antiques. Lost boxes. Then tried to blame me. Left indoor boxes outside and garage boxes in the kitchen. All were marked clearly. Sent them photos of the damages. And they stopped answering my calls. Never paid to fix them. I marked each box and had a notebook of everything in each box. I lost thousands and their attitude was. We didn’t do it. Watch out.
1-star Google reviewNekka G.4 years ago
BEWARE OF BABY HUEY's MOVERS‼‼‼ First off I must begin with the two movers I met were excellent. I'm a 17yr now divorced military wife with 4 babies, two has graduated college. We were downsizing. The kids and I boxed our on 13/15 boxes already sealed. We had two bedrooms to take down being the new tenants needed and asked for the things we no longer needed. No appliances, no washer/ dryer nothing like that just what I named. Also 1 dining room set.
Reply from the business

Well we should start off by saying when you first called for a quote I told you your job needed 3 movers vs 2. You said oh well I need to call around then. You called back and said you decided for them to do less work now and please only give 2 movers. I went ahead and agreed .

1-star Google reviewMorgan W.9 years ago
***DO NOT USE*** After some research, my husband decided that this was the best moving company in the Katy area, so we went with them. Wish we would have dug deeper. We had them move our furniture into a 1 bedroom apartment/town home on the second floor. First off, they arrived 2 hours late. As soon as they wrote down the start time, I would have expected them to get moving. WRONG. They started messing around immediately. Taking their sweet time to put their stuff down and get the dolly and begin moving furniture.
1-star Google reviewStephen B.9 years ago
I hired Baby Huey's through Moving Staffers and was initially impressed with the politeness and quick work ethic of the two gentlemen. They packed my belongings under the suggested time all while being extremely personable. I made the mistake of cleaning my home while they were packing and did not oversee the actual packing of the truck. When I opened the truck at my final destination, my belongings were in total disarray.
1-star Google reviewChris R.9 months ago
We used this company to move from our house in Houston Heights to downtown Houston in 2021. As a part of that move, we stored our stuff for several months over the summer. We were very happy with the move out, storage and move in. We are now prepared to move from our downtown apartment to a condo in Greenway Plaza and the experience has been night and day.
1-star Google reviewDana T.13 years ago
The office/phone staff was very nice and courteous. However, the movers that came broke the water line in my wall when trying to turn the water off from my washer by turning it too hard to the LEFT. It was not noticed until two days later when new person moved in and there was extensive water damage. They broke the washer by banging it down the back stairs rather than maneuvering it through the house and using the ramp from my front door into the truck.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous120 · 54%
  • Worked hard and fast76 · 34%
  • Careful with belongings57 · 26%
  • Turned up when they said46 · 21%
  • Kept in touch12 · 5%
  • Price matched the quote1 · <1%

Counted across the 222 four and five star reviews we have read for Baby Huey's Moving & Storage LLC. A review can mention more than one thing.

In their own words

4-star Google reviewKimmie S.7 years ago
*UPDATE at bottom 07/31/2019 We are two college students and we booked this company because of the raving reviews! They are definitely a family-owned business and they were very nice throughout the booking process. They were responsive and quick to help. It was a great start. Our movers, Justin and Tim arrived on time and they walked us through everything. The move was at a somewhat quick pace, We had hired other movers before and they moved everything faster and were more careful as well.
5-star Google reviewChristi H.Edited 3 years ago
After storing our furniture on site during hardwoods repair from the winter storm, Baby Huey’s Moving returned to move everything back in place. With patience, questions were answered, our date was met, and with exceptional attention to detail, Thomas arrived punctually with the crew once again to give us peace of mind that our built-in refrigerator, our range, and all of our downstairs furniture was carefully put in place without a scratch or ding.
5-star Google reviewAlicia A.10 months ago
At first I was not happy with them because the movers arrived at 1pm, when they were supposed to get there between 9:30-10am. They later explained the situation that the original mover hurt his hand and had to go to the hospital. We understood although we did have to change plans around. When they did arrive, they took their time to wrap all the furniture very well, very securely. They were very friendly and polite. They handled our furniture with care, which I really appreciated.
5-star Google reviewMarilyn Y.6 years ago
I have been through many moves in my life. Several while in the military and a few of those ended up with property damaged on the other end. I have also had a few of those moves that are friends helping out and me stressing out. This was the very 1st time I actually hired movers myself. I got a few quotes and even though Baby Hueys was not the cheapest I had received it was theirs that I signed up with.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • pricing24
  • courteous staff16
  • careful moving8
  • piano moving7
  • efficient movers5
  • furniture moving3
  • on time3
  • courteous movers3
  • flexible scheduling2
  • last minute move2

What the company says about itself

Taken from Baby Huey's Moving & Storage LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…moving Industry. We are licensed and insured. We cover insurance on items, property,”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…service every step of the way. We have over 15 years in the professional moving Industry. We”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…he professional moving Industry. We are licensed and insured. We cover insurance on item”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • showmelocal.comdirectory
  • chamberofcommerce.comdirectory

Before you hire Baby Huey's Moving & Storage LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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