Big Brothers Moving and Hauling
Mover in Parsippany-Troy Hills, Massachusetts
Google rating
5.0
Ratings counted
221
Are 1 or 2 star
0.5%Unusually few
The rating breakdown
1 of the 221 ratings in Google’s published star breakdown for Big Brothers Moving and Hauling are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 220 | 99.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Big Brothers Moving and Hauling at 0.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 100%
- Turned up when they said2 · 40%
- Careful with belongings2 · 40%
- Price matched the quote2 · 40%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for Big Brothers Moving and Hauling. A review can mention more than one thing.
In their own words
Had a great experience using Big Brothers Moving! The team was punctual, professional, and wrapped up all my belongings with care. They were faster than I expected (especially since I had 2 pickup locations before the delivery) and moved …
Thank you for the wonderful review, Erica! We’re so glad you had a great experience with us and that our team was punctual, professional, and careful with all your belongings. Handling two pickup locations while still finishing quickly and efficiently is something we take pride in, and we’re happy…
Big Brothers Moving and Hauling is the absolute BEST moving company in New Jersey! From start to finish, they were professional, kind, friendly, and incredibly accommodating. Their attention to detail, exceptional service, and fair pricing truly set them apart. I highly recommend them to anyone looking for a smooth, stress-free moving experience — you will be so happy you chose them!
Thank you for the amazing review, Adrina! We're honored by your kind words and thrilled to hear our team provided such a smooth and stress-free moving experience. Delivering professional, friendly, and accommodating service while paying … More
Team did a great job with our local move. Moving team was very communicative and worked at an incredible pace. Was blown away by the professionalism and expertise of the move. I’ve moved each of the past 5 years and this was the best. Couldn’t give a higher recommendation for Big Brother.
Thank you for the incredible feedback, Robby! We’re glad our team’s communication, pace, and professionalism stood out during your move—it’s great to hear that experience set the bar after so many moves.
Big Brothers is the best. Connor and his crew are fantastic. They have moved me 4 times. All the crew is professional and curtious. They take exceptional care of your property all for a great price. I have recommended them to many people who have all had a great experience. Thank you Big Brothers!!!!!
Hi, Justine! Thank you for such an amazing review and for trusting Big Brothers with your moves not just once, but four times! We’re thrilled to hear Connor and the crew consistently provided professional, courteous, and careful service … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers35
- professional crew16
- fair pricing14
- quick movers9
- efficient move8
- easy moving process7
- fragile item handling5
- last minute moving2
- heavy furniture moving2
- out of state move2
What the company says about itself
Taken from Big Brothers Moving and Hauling’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“County with their moving needs. We are licensed and insured for both commercial and res”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Packing And Moving Services With over 10 years of experience in the industry, we know”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…and beyond. As a locally rooted and family-operated enterprise, we hold dear the values of”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“J Wayne NJ About Us News (973) 216-5613 Free Quote (973) 216-5613 Free Quote Services Resi”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…their moving needs. We are licensed and insured for both commercial and residential mov”Raw text captured from the page, including any surrounding navigation.