Big Kahuna Moving & More, LLC
Mover in Gainesville, Florida
Google rating
4.9
Ratings counted
131
Are 1 or 2 star
0.8%Unusually few
The rating breakdown
1 of the 131 ratings in Google’s published star breakdown for Big Kahuna Moving & More, LLC are one or two star.
Against other listings in Gainesville
1.5 percentage points lower than the middle of the 14 listings in Gainesville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 130 | 99.2% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Big Kahuna Moving & More, LLC at 0.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Big Kahuna Moving & More, LLC, counted by matching the words they used.
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Big Kahuna Moving & More, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous53 · 51%
- Worked hard and fast35 · 34%
- Careful with belongings19 · 18%
- Turned up when they said17 · 17%
- Kept in touch8 · 8%
- Price matched the quote5 · 5%
Counted across the 103 four and five star reviews we have read for Big Kahuna Moving & More, LLC. A review can mention more than one thing.
In their own words
I needed quick help with a moving job. Prue responded quickly to my request and was able to work me in a couple days later. He and his team communicated well, were on time and friendly, and moved everything carefully. Highly recommend.
These guys are just great! I couldn’t be happier with my move. They gave a very competitive estimate and came in UNDER the estimate amount. They were honest and had great communications regarding every step of the process. They were on time as promised. They showed great care with our belongings, and worked quickly, yet safely. Pru & Jessie were very polite, super friendly and professional! This type of service is so rare today that they deserve all the support possible for continued success.
We just moved from Oregon to Gainesville using Prue and his team. The first challenge they had to overcome was our three story home in Oregon, with multiple sets of stairs at the top of a very steep cul de sac. We had a houseful of very heavy antique furniture, art and glassware as well as normal household goods and outdoor furniture, which they took care of and secured as if it were their own. Just five days later they were unloading at our new Gainesville home with the same care and attention.
Moving is emotional. Moving can be a little traumatic. But Pru and Jesse are amazing! Absolutely phenomenal from beginning to end. They made a stressful situation for my husband and me amazingly easy! We moved from Gainesville to Denver. They moved all our stuff plus our car! They were crystal clear from the start. No surprises. No headaches. Just kindness and lots of muscle.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling18
- polite staff9
- professional movers8
- care of items6
- on time3
- efficient move2
- piano moving2
- last minute move2
- careful unloading2
- honest staff2
What the company says about itself
Taken from Big Kahuna Moving & More, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“Make Moving A Breeze!” Licensed & Insured Services Provided Local Moving Let us h”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…the skill set for your every need. With over 10 years of experience we have come across a vas”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…move! “We Make Moving A Breeze!” Licensed & Insured Services Provided Local M”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory