Billings Midwest Moving Company
Google rating
4.9
Ratings counted
57
Are 1 or 2 star
3.5%Around typical
The rating breakdown
2 of the 57 ratings in Google’s published star breakdown for Billings Midwest Moving Company are one or two star.
Against other listings in Billings
About the same as the middle of the 15 listings in Billings we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 55 | 96.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Billings Midwest Moving Company at 3.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Billings Midwest Moving Company, counted by matching the words they used.
- Items missing or never delivered1 · 100%
- Late, delayed or a no-show1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Billings Midwest Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I had a move scheduled for May 30th 8-10 went with the more expensive company wanted a service provide with easy didn't happen, they didn't show up till around 4ish were only told about the move 30 mins prior to them showing up. I never got a call that they were going to be late had to call them after 10 to figure out what was going on didn't get a call back till later that afternoon.
Hi Alex, It looks like there has been some confusion. After reviewing our records and confirming with our Billings team, we can say with certainty that we did not complete a move for you on May 30th or at any other time.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous23 · 49%
- Worked hard and fast17 · 36%
- Careful with belongings10 · 21%
- Kept in touch8 · 17%
- Turned up when they said6 · 13%
- Price matched the quote2 · 4%
Counted across the 47 four and five star reviews we have read for Billings Midwest Moving Company. A review can mention more than one thing.
In their own words
From the moment I reached out to Billings Midwest Moving, everything felt easy and well organized. Booking was simple. They kept me updated the whole way, and the crew arrived right when they said they would. The movers were polite, fast, and careful with every single item. I appreciated how attentive they were as they wrapped the furniture perfectly, protected the floors and walls, and even helped arrange a few things at my new place. Their prices were fair and upfront, with no unexpected charges.
We appreciate your excellent rating, Faith. It was our pleasure to serve you, and we’re glad you were satisfied!
I had a great experience with Billings Midwest Moving Company. The crew that helped move me out of my house was on time, very respectful, and extremely careful with all of my fragile belongings. They handled everything with professionalism and made what could have been a stressful day feel smooth and easy. I would definitely recommend them to anyone looking for a reliable and trustworthy moving company!
Thank you for the thoughtful review! We take pride in arriving on time, carefully protecting fragile items, and making the moving process as smooth and stress-free as possible. We appreciate your recommendation and thank you for trusting Billings Midwest Moving Company with your move!
Great communication regarding a move across state. Very reasonable pricing with clear and easy-to-read estimates. The move itself was stress free.
We really appreciate your feedback, Michelle. It’s great to know our estimates and communication helped make your move smooth and stress free!
We were beyond pleased with the service we received from Billings Midwest Moving Co. The communication was exceptional with the company and the moving crew themselves. The guys worked quickly and efficiently to make a large move happen within the day. We were impressed with their diligence in making sure nothing was damaged during the move, our possessions or our home. The whole crew was very polite & respectful. We wouldn't hesitate to recommend Billings Midwest Moving Co!!
It was a pleasure working with you Gwen! Thanks for trusting us with your move
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful with fragile items5
- pricing5
- efficient crew4
- professional team4
- polite movers4
- quick move2
- simple move2
- reliable movers2
- trustworthy2
- smooth transition2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews