King Storage
Self-storage facility in Billings, Montana
Google rating
4.8
Ratings counted
89
Are 1 or 2 star
3.4%Around typical
The rating breakdown
3 of the 89 ratings in Google’s published star breakdown for King Storage are one or two star.
Against other listings in Billings
About the same as the middle of the 15 listings in Billings we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 82 | 92.1% | |
| 4 star | 3 | 3.4% | |
| 3 star | 1 | 1.1% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 3.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is King Storage at 3.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 18%
- Worked hard and fast6 · 9%
- Price matched the quote5 · 8%
- Kept in touch1 · 2%
Counted across the 65 four and five star reviews we have read for King Storage. A review can mention more than one thing.
In their own words
We have impressive customer service along with excellent communication here folks! It's been a nice experience right from the beginning. Day one I was rushing to get to the facility as I needed to procure storage that very day. I was nearly there when Kaitlyn (the manager) called me to inform me that they'd be closing soon. I told her that I was close and she said she'd wait for me. I made it and needless to say I was extremely grateful.
The lady that helped my fiancee and I set up a unit, was very respectful and highly responsible. She knew what she was talking about and was very quick to get us in and out. Unlike some other places where it takes hours to get anything figured out... Thank you so very much !!
I am so glad I chose King Storage for my storage needs. The building is new, and security is top notch. Knowing that my belongings are safe while I am out of state is one less thing I have to worry about. The move-in cost was a good deal, especially nice with how much it costs to move. Kaitie has been so great, even coming to meet me after hours when I needed to make a payment but couldn't get there earlier in the day. She goes the extra mile for her customers. I highly recommend King Storage! The
Catie was very helpful and specific when it came to renting out a unit. She was very informative and explained all details about what kind of unit, costs, and everything. Very good with customer service and getting in contact with if needed, and very very nice. The units are very clean and kept up inside and out, along with easy accessible security access. I will recommend to others and will use again if needed!
Thank you for the kind words Kirston, I am glad you had a good experience!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- secure facility7
- kind staff5
- clean units4
- easy to deal with4
- affordability2
- storage spaces2
- accessibility2
- rates2
- secure storage2
- unit size2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- facebook.comsocial