Montana Muscle Movers
Google rating
4.9
Ratings counted
118
Are 1 or 2 star
1.7%Unusually few
The rating breakdown
2 of the 118 ratings in Google’s published star breakdown for Montana Muscle Movers are one or two star.
Against other listings in Billings
1.8 percentage points lower than the middle of the 15 listings in Billings we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 115 | 97.5% | |
| 4 star | 1 | 0.8% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Montana Muscle Movers at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Montana Muscle Movers, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Montana Muscle Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They called themselves professional movers and packers. With the damage to our belongings I would say I don't think so. The company that unloaded the packed trailer was in awe of how poorly the U pak trailer was packed. Of course MMM was blaming the trucking company. Not the case.
Told them how big of house, they just threw stuff into the garage (they didn't stack it an d what they tried to they wanted to put in front of the door which I had to move) that we didn't have room for in the 10x20 storage. I would not recommend this company for moving. Was told they would help pack boxes too, big joke.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous47 · 46%
- Worked hard and fast34 · 33%
- Careful with belongings24 · 23%
- Turned up when they said12 · 12%
- Kept in touch8 · 8%
- Price matched the quote1 · <1%
Counted across the 103 four and five star reviews we have read for Montana Muscle Movers. A review can mention more than one thing.
In their own words
Montana Muscle Movers pulled off an absolute miracle for us! I had only 2 days notice to get furniture moved for my parents who were going into Assisted Living and Ashley was able to find a window for me for move-in day. Jared and Donovan showed up early (after confirming with me that it was okay) and got busy carefully and efficiently moving the furniture we were taking while while working around the many things that were being left in the house. They were quick, considerate and professional.
I cannot say enough good things about this company. We have a previous moving company horror story so I was apprehensive about how this would go. From the communication beforehand to text message updates the day of, I always knew what was going on. The guys showed up, introduced themselves, got the lowdown on what we were doing, and got started. They asked questions when they needed to and were efficient and professional. My 5yr old son loves to help and Bill became his best friend.
Fantastic experience from start to finish. Great pricing. Friendly, professional, hard-working crew. And if tetris were a competitive sport, the guy that fit all my stuff together would be the world champion. Highly recommend these movers.
As a real estate agent, I’ve worked with countless moving companies over the years, but Montana Muscle Movers truly stands out! They have helped several of my clients with seamless, stress-free moves, whether it’s local or across state lines. Their team is professional, punctual, and extremely careful with every item they handle. What I appreciate most is their attention to detail—especially when my clients are moving fragile or valuable items.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff14
- professional crew9
- scheduling6
- careful movers4
- strong movers3
- no damage3
- furniture moving3
- maximizing space2
- hot tub moving2
- short notice2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- facebook.comsocial
- yelp.comreviews