BLUE SHIP ALLIED VAN LINE
Moving and storage service in Corona, California
Google rating
4.0
Ratings counted
34
Are 1 or 2 star
23.5%Well above typical
The rating breakdown
8 of the 34 ratings in Google’s published star breakdown for BLUE SHIP ALLIED VAN LINE are one or two star.
Worked out from 34 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Corona
17.3 percentage points higher than the middle of the 6 listings in Corona we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 23 | 67.6% | |
| 4 star | 2 | 5.9% | |
| 3 star | 1 | 2.9% | |
| 2 star | 1 | 2.9% | |
| 1 star | 7 | 20.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is BLUE SHIP ALLIED VAN LINE at 23.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for BLUE SHIP ALLIED VAN LINE, counted by matching the words they used.
- Damage to belongings3 · 38%
- Items missing or never delivered1 · 13%
- Late, delayed or a no-show1 · 13%
- Belongings withheld over payment1 · 13%
- Crew conduct1 · 13%
- Booked by one company, moved by another1 · 13%
Counted across the 8 one and two star reviews we have read for BLUE SHIP ALLIED VAN LINE. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The worst moving experience. For reference, we are a military family, handling a move under a military contract. Our title contractor was University Van Lines which was over Mallory Moving and Storage which was over Help-U-Move. 1. Movers arrived without adequate supplies: no pens, sparse tape, and all one kind of box. No plate/glass boxes, wardrobe boxes, or book boxes, etc. Every item in our home was packed in the same (too large) box.
In my 27yr in the military, 5 moves in the last 11yrs this is the worst moving company I have ever dealt with. Gave us a delivery date and time, showed up 3 hours late. Worked for 2 hours, only to drop off a 3rd of our stuff. Said they would be back in an hour with the rest. 3 hours later stilll nothing. Called company to find out where they are, was told would finish delivery next day. No call or nothing to let us know. Family had to sleep on floor because we had no beds.
If I could give them 0 stars I would. STAY AWAY FROM THIS COMPANY! Don't believe any of the positive reviews. They are probably fake. Here are some details of how dishonorable and corrupt they are. They called the night before to tell me 3 guys would be coming the next day to pack our house (which was 3200 sq. ft.) I said 3 was not enough and I originally asked Bekins (who subcontracted sav on) to send 4 or 5. The next day 2 guys showed up.
Terrible service !!! If I could give no star I would !! They took 12 hours to pack our house, were fighting with each other and stole my purse !!! DO NOT USE THIS COMPANY ! If you have no choice THEN WATCH EVERYTHING THEY DO WITH YOUR STUFF !!
Chief complaints: long-distance movers farm out their loads to others if they can't combine loads together. In our case, Blue Chip Movers was the first mover, farmed out to Savon Movers. Ours was a 600 mile in-state California move. 4 guys packed our small house in 3 hours in southern CA and 2 guys unpacked our rental in northern CA in 6.5 hours. My wife and I had to help otherwise it would have been 8 hours. A display case was damaged, a claim was filed 10 weeks ago and we are still waiting for a resolution.
I had two guys pack and move my home. I was told they would wrap my mattress and place it into a mattress box at their warehouse. When I received my mattress it wasn't in a box and was filthy like they dragged it in a parking lot. Everything was poorly wrapped and poorly cared for. Almost all of my furniture was damaged in some way. The way they took my furniture is the way I should get it back, unfortunately that wasn't the case. If I could upload photos on here I would.
Military move, so far nothing but headaches with everyone here. Not enough boxes or packing materials brought. 2 young guys took 8 hours to pack out my already packed storage unit. Then I had to wait 11 days just to recieve my final inventory sheets from the pack out (again because they didnt have enough packing). Now 21 days later and they dont have my things in place to be delivered..
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 12%
- Professional and courteous2 · 12%
Counted across the 17 four and five star reviews we have read for BLUE SHIP ALLIED VAN LINE. A review can mention more than one thing.
In their own words
This is a great spot to ask for used boxes. The warehouse guys are friendly and do there best to make time to find the best moving solutions
My husband and I recently used this moving company and I’m happy to say we had a great experience. They did an excellent job and took great care of our belongings. Chance Holmes was one of the workers that helped with the move. His customer service was exceptional and he really ensured the floors, walls, and furniture were not damaged. Also as they were getting ready to leave he asked us if we were sure we didn’t want him to move any furniture in a different spot, I thought this was very nice of him.
I have used this firm to move my kid to and from Davis and NOLA during college years. Fantastic team and have an awesome group at their local office
Service and food was great and delicious....me and my wife will definitely be back.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- boxes5
- friendly staff4
- military3