Boerman Moving and Storage - Bekins Van Lines

Moved from IL to AL with Boerman, which was my worst moving experience. Driver guy was very rude, careless, and disorganized. He called my properties "junk" and treated like bunch of garbages. They also inflated packaging (single tiny lamp shade in a huge box for example) and overcharged $1k higher than their estimate. Eventually I ended up finding number of damaged furnitures, countless missing parts, completely destroyed electronics, and numerous damages in our new house. They don't deserve even one star!

I have never ever worked with a company so disrespectful, untrustworthy, and outright dishonest as Boerman Moving and Storage! The move across the US was a disaster when Boerman management decided to move up the date the furniture was being delivered to the new house with just 36 hours’ notice. When they announced this change, we were still only ½ way across the US ourselves, and the painters and carpet layers were busy working in the house under the assumption they had 4 more days to complete their work.

I moved 2 months ago and still have not found many items from hanging clothes to Christmas ornaments. I did notify this company and fill out a form as requested. After they supposedly investigated, they claim my loss is not their fault. They are expensive and even though all boxes were labeled, ended up in the garage rather than the labeled rooms. Besides the financial loss, the sentimental loss is greater. I would NEVER recommend this company.

Extremely disappointed with our experience. Our furniture was practically new before the move, yet we were left with damaged furniture, damage to our home, and missing parts. Instead of restoring our furniture using the manufacturer's recommended replacement parts, we've had to fight against proposed substitute repairs that do not follow the manufacturer's recommendations.

We used Boerman for a cross country move. The only good part was the crew that loaded up our house we sold. They neatly packed our items into 4 pods and had them picked up later that day. No complaints with that crew at all. Here is where where fun starts. We were given a 7 day window for delivery. We were told our items would be on a large semi with other clients items. We later found this not to be true at all. We closed on our house 6/3/21. We were at our new house until 6/5/21.

This was my personal experience with Boerman. What a terrible moving experience, from beginning to the end. Terrible. Hard to know where to start. 1. They estimated 25% less than final cost 2. Move estimate would take 5-6 hrs. This was not even close. 3. Supposed to start at 9:30. Arrived 10:30 am 4. Finish estimated at 3-4 pm. 5. They finished at 10:00 pm 6. As we were a preferred customer, they would give us one of their best teams 7.

Run away as fast as you can. Used them in 2020 to move from Illinois to Colorado. Unfortunately, they had to move our belongings into 2 storage units because our house was not built. Long story but, our house was recently finished and we began moving our things from storage to the house. We have an antique dresser that is missing big trim pieces from the front.

We had moved our furniture out of our home and into storage while our new house was being renovated. During that time Boermans bought the company, that moved us out and then moved our items into their storage without our knowledge, charged us an exorbitant amount of money to store these items each month. When it came time to move in several items were broken, chipped and dented.