Laser International

I wish I had a good review to provide for Laser Moving International but unfortunately that is not the case. We relocated from the US to Europe. Before signing the contract, Peter T. was very responsive. Once the contract was signed, and epecially once our stuff was shipped, Peter stopped answering emails, causing delays at customs at the arrival port, which caused some extra charge (thankfully covered).

They lost/stole 7 boxes from my move from Miami to london ( over 4K worth of products). They are very unprofessional and told me “it’s not their fault and I should deal with” I’ll advise you to find another company.

Ryan seemed a competent individual and offered various relo budgets over the years. I was finally able to move and decided to go with him The original budget was increased by 1.5K. According to him, the volume was increased. Well, no wonder if the movers made sure they packed a pair of shoes in one humongous box. Obviously, the volume and the footprint were going to be impacted. They sub-contracted some other company in Belgium that had appalling reviews. See removalreviews dot co dot uk gosselin-group.

I’ve lost a huge amount of money, time, and trust dealing with this company — especially with Eddie, who handled my order. I was initially quoted $9,000, but by the end, I was charged over $16,000 — with no clear explanation and a pile of hidden fees. The delivery took months, and when it finally arrived, the items were poorly packed, damaged, and incomplete. I was misled at every step. Meanwhile, I was stuck paying for equipment and rent I couldn’t use, all while getting excuse after excuse.

Thousands of dollars in damages due to poor pack and poor handling, but settled quickly and easily. Bitter sweet experience for an international move. (Have done 3 international moves prior and nothing like this, fortunately). Communication good, price about right, but packers let the side down which resulted in lots of unnecessary damage to many items, small and large / valuable.

Laser International Moving Company – Avoid by all means!!! We were located in the Chicago land area and hired this firm for their good reviews online. Our relocation was from Chicago to Turkey. From start to finish all went wrong thanks to this firm. In short, the list of items I captured during this unfortunate journey: - Their first partner in Turkey provided us wrong information caused us losing our right to bring good in the future without paying customs fee.

I really cannot recommend this company. We used them in 2021 to move overseas and had to put in a damage claim for $11k in lost and damaged property. Stupid me, I thought I'd use them to move back because it was easy and I already had the contact in. I was given a quote last year and decided to go with them again based on the price I was given. Fast forward to this year and I scheduled a date for the move and it took the partner company an incredibly long time to come back to me with information.

I would love to give Laser International a better review since they did most of things that they said that they would. Unfortunately because of the poor customer service we received and an unprofessional (even rude at times) account manager (Sam) I can only give them two stars. Numerous attempts to receive proper customer service from this company were rebuffed. Fortunately, the guys who came to pack our things were extremely professional, hardworking, respectful, and nice.