Box Doctor Moving & Storage

This is an unprofessional and poorly run company. In the process of moving my belongings from a house to a townhome on June 16, my $100 weighted blanket didn't arrive with the rest of my belongings. I wondered if it had gotten mixed in with the moving blankets, so texted the crew chief on June 17 and asked him to check his truck. After receiving no response, I texted again on June 19. On June 25, he responded that he did, in fact, have my blanket.

Don’t book with this company because you think you will be getting a good deal. I spoke with Andy, the owner, three weeks before my move to schedule it. And to be honest I had my doubts because I was the only one following up with him about my move and every time I called he seemed to forget who I was. But I thought let me give him the benefit of the doubt and that was the worst mistake. Because on the day of my move he never showed up; I called 5-6 times and left 3 voicemail.

Andy the owner smelled like beer when he came to collect a check. He charged 600.00 more than he bid after his walk through. He told us the unload would be lees than loading but charged us the same. When I questioned his pricing he berated me with F bombs and blaming us. He demanded a check before unloading. They also broke a 100 year old piece of furniture and refused to do anything about it. This guy is a scammer. Watch out!!!!!!

DO NOT USE THIS COMPANY!!! I had a move scheduled earlier this week. They said they would call the day before to do a final confirmation. I didn’t receive a call so I called the owner, Andy, several times and he did not call me back until 6:45 am the next day (the day of the move and the move was set to begin at 8:00 am). When he called the day of the move Andy said they had a truck break down the day before, but they would be over that afternoon.

Box Doctors and Andy are complete scam artists. It looks like all of the reviews from this week are having the same issue. Andy will take all of your info and even confirm the move but the day they don't show up and they will not answer the phone. I'm reporting them to the Better Business Bureau. I found another company that would move me last minute. They asked what company stood me up. When I told them Box Doctors they said, "thats strange, they went out of business awhile ago". BEWARE OF THESE SCAMMERS!

I am truly disgusted. My mom whose husband passed away from cancer recently was trying to get things in order and move stuff so she hired box doctor. She had to get several things moved by October 1. On October 1, not only did box doctor cancel minutes before they were supposed to show up, they hung up on her when she got upset. I called to find out why they did this and all they said was they had other moving appointments and hung up on me. I’m totally in awe that people like this stay in business.

I called once to schedule an appointment while speaking with the owner and everything seemed fine. But then i wanted to reschedule another day for 4pm. The same guy tells me "nooo that's too late" and when i politely asked "Well, don't you close at 6pm? I only have a few things and the drop off location is less than 10 minutes away so it should only take roughly 1 hour" He then proceeds to hang the phone up in my face.

Am I being Punk'd?!? Scheduled move w/ Andy weeks in advance, confirmed a few days out. Moving day comes... No show. Call Andy: "Movers tried to call you. They're finishing up another move from yesterday, should be heading your way shortly." Movers had not tried to call me and they never headed my way. Called Andy again a couple hours later: "Just talked to the movers, they should be wrapping up shortly to head your way." Eventually got a call from Mike hours later: "Should be done here in a couple hours.