Boxer Buddies

I had a very disappointing experience with Boxer Buddies. The crew showed up late, which immediately put us behind schedule. On top of that, they arrived with a truck that was clearly too small for the job and told me they would need to make two trips. When I spoke with the owner, Will, about the situation, he was extremely rude and unprofessional. Instead of acknowledging the inconvenience or offering any kind of apology, he accused me of being rude and then refused to complete the job by making a second trip.

I've never left a bad review before, but I couldn't be more disappointed. My movers were scheduled to show up between 1pm-5pm. At noon, the wife of the owner who is herself therefor also an owner, told me they'd be late. She texted me three more times before asking at 6pm if they could come the next day, and an hour later confirming they'd have to. I think I was pretty understanding, because what could I do?

Movers were friendly is my only positive to share. Final price was double the initial estimate initially provided and I did not even receive all my items. Move took an extra day so we had to scramble for lodging. Movers informed me that they would have to leave items behind in another city because there was not enough room on the truck. This is a 2 bedroom senior living facility. Some of the items left behind included our only trash can, our bedding and pillows, and two urns containing ashes of family members.

This was by far the worst and most expensive move I’ve ever had in my life. It would be too traumatizing to list everything that happened that went wrong so I’ll just hit the highlights. First off, the nice people you talk to are NOT the people handling the move. They hire complete thugs to do the moves who could care less about your personal property.

Two of the three movers that were dispatched to do my move were very professional, friendly and kind. One of the movers was friendly at all and seem unhappy with what he was doing. I even caught him throwing some of my items into our garage. I also found at least one broken item that can't be replaced or repaired and several other damages items thus far. I am disappointed in that aspect due to the fact that I told them to put certain items in specific places and they didn't do that.

I had a very frustrating and unprofessional experience with Sarver’s Moving Company in September 2024. After unloading my move, the crew realized they had left their tool bag at the apartment I had already moved out of. Instead of taking responsibility, I was asked to drive back during peak rush-hour traffic to retrieve their tools, which took over an hour of my time. During that time, the two movers stayed in my apartment unsupervised.

I really really wanted to love Sarver’s- they were able to move me in a pinch which I was very thankful for, but looking back on my experience today I would not use them again. Two college kids were our movers which is fine, but the furniture wasn’t handled professionally resulting in drawers slammed into walls, the underside of a couch ripped, and an expensive mattress dragged on the ground with the plastic protector sliding off.

I’m not usually one to write reviews, but I want to make sure that no one else will make the same mistake. 1.) The company had damaged many of my items, which totaled around $5,000 - $6,000. It was being delivered to a storage locker, so I did not see the damage until a few hours later. I immediately contacted the company and Will Sarver offered to repair the damage, but over half of the items were not something that could be repaired (glass, electronic screens, chipped wood, etc). They refused any refunds.