Brighthouse Moving Company
Mover in Naperville, Illinois
Its address is in Plainfield, Illinois. It appears here because Google returns it for Naperville.
Google rating
5.0
Ratings counted
22
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 22 ratings in Google’s published star breakdown for Brighthouse Moving Company are one or two star.
Worked out from 22 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Naperville
2.3 percentage points lower than the middle of the 18 listings in Naperville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 22 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Brighthouse Moving Company at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 50%
- Worked hard and fast7 · 35%
- Turned up when they said2 · 10%
- Careful with belongings2 · 10%
- Kept in touch2 · 10%
Counted across the 20 four and five star reviews we have read for Brighthouse Moving Company. A review can mention more than one thing.
In their own words
Omg! Superb service. From the beginning with Demetrius very professional. Thank you Anthony and Jesus you and your team rocked it. You were on time, contacted me on arrival. You were fast nice and I would definitely recommend and use your service again. Thank you so much. I couldn’t have done it without you. Thanks for taking care of us and our things. God bless.
Thank you Tera! We are so happy you had a great experience during your move! We look forward to servicing your next move. Thank you!
Where do i even begin. I called them last minute for moving and they said yes without a second thought. They came during their break before going to another move to help me move out of storage. Nothing was damaged or scratched, all three of them where immensely helpful and hilarious! So if you want a excellent movers, fast in an out and a great laugh dont hesitate to reach out to them!
Thank you so much for the wonderful review Jorian. We were thrilled to hear you had a great experience with us. We can't wait to serve you again soon!
brighthouse moving did a wonderful job moving me from my studio to my new apartment , they had me moved in 3 hours! Very good at communicating and customer service is 10/10🤩 …
Thank you Maria! We appreciate you taking the time to rate your experience with us. Your feedback validates our team's hard work and dedication to working quickly, and responsively, while communicating with you along the way! Thank You!
I recently used Brighthouse Moving to move my entire 3,900 sq ft home from Naperville to New Buffalo, and I honestly couldn’t be happier with the experience. From start to finish, everything was handled professionally and with great care. Customer service was excellent—responsive, friendly, and always willing to answer questions or ease my OCD and anxiety! On moving day, Jesus and his team were absolutely incredible.
Thank you for the high praise Shannon. Our team strives for excellence, and we are glad we hit the mark for you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- apartment4
- care for items2
- jesus2
- job2
- efficiency2
- communication2
- punctuality2
- careful handling2
- furniture2