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Budget Movers, Inc.

Mover in Baltimore, Maryland

Google rating

4.4

Ratings counted

149

Are 1 or 2 star

10.7%Above typical

The rating breakdown

16 of the 149 ratings in Google’s published star breakdown for Budget Movers, Inc. are one or two star.

Against other listings in Baltimore

This company10.7%
Typical listing in Baltimore6.1%

4.7 percentage points higher than the middle of the 21 listings in Baltimore we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
11979.9%
4 star
85.4%
3 star
64.0%
2 star
21.3%
1 star
149.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Budget Movers, Inc. at 10.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Budget Movers, Inc., counted by matching the words they used.

  • Damage to belongings7 · 50%
  • Crew conduct4 · 29%
  • Price rose after the quote3 · 21%
  • Items missing or never delivered1 · 7%
  • Late, delayed or a no-show1 · 7%
  • Booked by one company, moved by another1 · 7%

Counted across the 14 one and two star reviews we have read for Budget Movers, Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewCrystal3 years ago
THIS WAS THEE WORST EXPERIENCE! THEY WERE UNPROFESSIONAL, LAZY, COMPLAINED THE WHOLE TIME. QUOTED ONE PRICE THROUGH EMAIL, THEN ONCE THEY GOT THERE CHARGED ME AN EXTRA 200 DOLLARS FOR PETTY ITEMS AND BECAUSE THEY HAD TO PARK THEIR TRUCK ON THE STREET AND NOT ON THE LAWN. I WILL NEVER USE THIS COMPANY AGAIN! THEY ALSO BROKE THE LEG OF MY GLASS NIGHTSTAND.
1-star Google reviewJoshua G.7 years ago
I will never recommend this company. I had contracted this company from a broker which gave me a guaranteed delivery window is 7-10 business days. It started out fine. They arrived promptly and started moving stuff right away. Then they started nickel and dime Me for for things they wouldn’t ship without using their boxes even though they were secure items. An initial quote of 3,000 turned into 350 more for boxes and then to 6500 after they weighed the truck giving the wrong expectations from the beginning.
1-star Google reviewAmarachi K.6 years ago
I requested a service from Budget Movers. On the day of my move, the movers stole over a 100 dollars and claimed that no payment was made. Even after that, my television was taken. I accepted and decided to pay them an extra 300 dollars just because I did not want to make it a court issue and so I could get my television back since it was stolen. I paid them 300 dollars and they lied and did not return my television back. Budget Movers are thieves.
1-star Google reviewJoseph C.7 years ago
Unfortunately you get what you pay for; "budget" Broken items, damaged furniture, and just a general lack of care while moving your items. They thought nothing of banging stuff off of the walls, dropping items off of steps and into the back of the truck. They were four days late, claimed that their "truck had broken down" . Do they only have one truck? We marked several boxes "fragile" you know, so they might take care of the box...but nah, might as well have been shoes for all that they cared.
1-star Google reviewBrittany C.5 years ago
This was THE worst experience I have EVERRRRR (emphasis on EVER) had with a moving company. They were extremely unreliable in changing my schedules move date twice. Once I understood due to dicey weather but the second time they rescheduled on Sunday and they were well over an hour late with no call, 3 movers instead of the 4 I paid for, then finally pulled up, never got out of their truck, called me down and spoke to me through the drivers door and called me out to say “it’s too much snow/ice outside of your…
1-star Google reviewJulia W.Edited 2 years ago
DO NOT USE - MOST LAZY MOVERS EVER! All they did was complain about how heavy things were and how many steps there were (when we told them it was a 3 story house). If it wasn’t heavy, I wouldn’t have needed them. Isn’t that their job, to lift heavy things? They refused to carry boxes up to the 3rd floor claiming they were too heavy, so now we need to move them ourselves. They also refused to move our treadmill, claimed they don’t move treadmills (but our quote we got included a treadmill on it).
1-star Google reviewLee L.5 years ago
I utilized this service previously without issue, so it was ideal for me to use them again. My items were moved from my apartment and into storage. The movers were on time. However, a few things are of concern. My marble coffee table is completely broken. When I brought it to one of the mover's attention, he told me it was taken off and I could put it back on. Upon further inspection when I went to place a sofa cover on my sofa in the unit, I realized that it was not the case. It's broken beyond repair.
1-star Google reviewChance3 months ago
I had them move me from Dundalk to Parkville, Maryland in 2022 , Because I was having issues with the place I was living at and my new apartment wasn’t ready and I just wanted my things out of there, they said they would hold my things on the truck for a few days , they turned around and twice charged me twice for moving me. They charged me almost $1000 plus I tipped all of the guys I had a $3000 candlabra that was very sentimental that was cast-iron.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous64 · 59%
  • Worked hard and fast57 · 52%
  • Turned up when they said37 · 34%
  • Careful with belongings16 · 15%
  • Price matched the quote5 · 5%
  • Kept in touch2 · 2%

Counted across the 109 four and five star reviews we have read for Budget Movers, Inc.. A review can mention more than one thing.

In their own words

5-star Google reviewT. H.13 years ago
I live in Federal Hill in downtown Baltimore, with a narrow row home and streets, which makes it extremely tough to move large furniture. With that being said I tip my hat to the team that helped move everything earlier today. Mr. Munn & his team were on time, prepared, polite, and extremely efficient. I was very impressed in how careful they were moving different pieces down the narrow stairwell and even hoisting a box spring down from the roof top deck.
Reply from the business

Hi Tyler, Thank you so much for your thoughtful and detailed review! We truly appreciate you taking the time to share your experience. It’s great to hear that Mr. Munn and the team made your move smooth despite the challenges of narrow streets and tight stairwells — they take a lot of pride in…

5-star Google reviewTarra W.20 hours ago
Budget moved about half of my house into storage and did so in a timely manner and for a reasonable price compared to other companies. They handled my items with care and were very pleasant. Communication was prompt and comprehensive throughout the entire process.
5-star Google reviewDiana B.8 years ago
We are military veterans having moved 10 times in the last 14 years. What I can say with absolute integrity is that Budget Movers accommodated us with fast response to our initial quote request. They then followed up to earn our business with a fair quote! They quickly scheduled our move date and we were good to go! The movers had a Herculean task ahead of them with some Difficult and extremely heavy items we own. The movers handled our goods with great care protecting both the items as well as our home.
5-star Google reviewNick D.10 years ago
Finding a mover was stressful for me because I was arranging this to move my daughter home from school, so I don't live in Baltimore. Additionally, I have always done all the moving myself. This was by no means an "uncomplicated" move. The apartment was on the 2nd floor. The truck was too high to go into the loading dock or the parking garage. That did not phase the three men from Budget Moving. They were very methodical. Moving everything from the apartment to outside the elevator.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • efficiency22
  • friendly staff16
  • careful handling6
  • polite crew4
  • hard working staff4
  • smooth move2
  • no damages2
  • furniture moving2
  • professional movers2
  • pride in work2

What the company says about itself

Taken from Budget Movers, Inc.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…situations, same day movers and 24/7 emergency moving services may be availa”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…prepared every step of the way. GET A FREE QUOTE ONLINE NOW or Call us Today: 410-922-85”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial
  • chamberofcommerce.comdirectory
  • bbb.orgreviews
  • thumbtack.comreviews

Before you hire Budget Movers, Inc.

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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