Moving Fellows
Google rating
4.6
Ratings counted
1,295
Are 1 or 2 star
9.3%Above typical
The rating breakdown
120 of the 1,295 ratings in Google’s published star breakdown for Moving Fellows are one or two star.
Against other listings in Portland
7.0 percentage points higher than the middle of the 21 listings in Portland we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,117 | 86.3% | |
| 4 star | 45 | 3.5% | |
| 3 star | 13 | 1.0% | |
| 2 star | 16 | 1.2% | |
| 1 star | 104 | 8.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Moving Fellows at 9.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving Fellows, counted by matching the words they used.
- Damage to belongings27 · 39%
- Price rose after the quote16 · 23%
- Late, delayed or a no-show13 · 19%
- Crew conduct13 · 19%
- Stopped responding4 · 6%
- Items missing or never delivered3 · 4%
Counted across the 70 one and two star reviews we have read for Moving Fellows. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DO NOT HIRE THIS COMPANY This service is a hair’s breadth from a scam, using this company will cost you their fee, the cost of hiring a real moving company to do the job they were supposed to do, and the cost of repairing the damage they do to your home and belongings. We hired Moving Fellows for a simple move that involved unloading a Uhaul truck with well packed boxes and some heavy, expensive furniture. We fully disclosed the nature of the items to be moved including their approximate weight as requested.
Hello, We’re deeply sorry for the experience you described. What you encountered — from the equipment issues to the lack of preparation and resulting damages — is far from the standard we hold ourselves to at Moving Fellows, and we sincerely regret the frustration and added burden this caused.
CHECK YELP REVIEWS in Portland before booking this company. Not only are they horribly inefficient and unprofessional movers, a read of reviews illustrate consistent unscrupulous/possibly fraudulent practices: bait and switch estimates (you WILL be charged 2x-3x estimate); either no response or offering pennies on the dollar for damage Claims; running charges against your card without authorization or invoicing process. I Hired Moving Fellows in Portland to move 6 items of furniture 5 blocks.
Hello, We’re very sorry for the experience you had and the serious concerns you’ve raised. What you described — a significant discrepancy between your estimate and final charge, unaddressed support requests, and lack of follow-through — is unacceptable and far from the standard of service we aim to…
**SCAM COMPANY** They offered me $100 to take down my negative review after overcharging me by $300 due to their negligence and unexperienced workers. they will inaccurately quote you and charge you more as you go from the beginning all the way to the end due to hidden "steps" fees. The paperwork upon arrival has hidden charges as well. two men showed up- one young and professional, one older who had no hustle and was on his phone to his girlfriend in Florida.
Hello, We're very sorry to hear about your experience and the disappointment it caused. What you described does not reflect the standards we hold at Moving Fellows, and we sincerely regret that your move left you feeling misled and frustrated.
WILL QUOTE YOU AT A LOWER RATE THEN BILL YOU ALMOST DOUBLE WHAT YOU AGREED TO The movers were mostly fine. The process of the move went pretty smoothly. I did help to move things along, but that’s mostly on my own free will. However, afterwards is where it gets messy. I was quoted at about 500$ for 2 movers. We had a sofa, a bed, some kitchen stuff and boxes of clothes to move. The movers clocked me at 3.1 hours and said I would get charged for 3 hours which would have actually been UNDER the quote.
Hello, We’re sorry to hear about your experience and the frustration it caused — especially after the move itself went smoothly. We understand how upsetting it can be to feel misled about pricing, and we regret that our communication wasn’t clearer from the start.
I unfortunately had a poor experience with Moving Fellows last weekend. To start with the good, the movers showed up on-time and moved everything in the home in swift and professional manner. Nothing showed up damaged and we gave the movers a big tip for a job well done. However, accounting mistook the move to take 14 hours when instead it took 2 and attempted to charge my credit card a vast amount. When my credit card blocked the charge, Moving Fellows called to asked for immediate payment.
Kurt. This is Kayl (owner). I hear you and I understand your perspective. I would like to talk more about what happened and further understand how my team messed up so bad. I'm glad you got the money back, but want to make this up to you somehow Kurt, you may call me at [phone removed]
This was absolutely the worst moving experience I’ve ever had. I’m not normally a person to write negative reviews but because of how horrible I was treated I feel it’s absolutely necessary. I booked my move a week in advance. I was called and emailed twice to confirm my move. Less than 24 hours before my scheduled move I was called and told they needed to reschedule. It was late in the day and no other moving company was open.
Hello, Unfortunately I do not have any jobs booked under the name "Dasher Bean". We would love to open a discussion about your move and see if there is anything we can do to resolve some of the mentioned issues.
Moving Fellows was okay... I guess. One of the movers was allergic to cats and wasnt able to touch my cat tree, and although I dont blame him, it was an oversight that cost me money as it took more time to get that figured out than it should have. The home office should have scheduled someone without issues with cats as I let them know about the cats when I booked. I also had a terrible time contacting them when I needed to reschedule.
We agree. We should not send people to your home if they have cat allergies. We will make a correction in our hiring practices. Thanks for bringing this to our attention.
Update: unfortunately this company is not what it was 3 years ago when we used them. My parents hired them not too long ago and they destroyed multiple pieces of furniture, scratched up the walls of their brand new house, and even damaged their new door. Thousands in furniture damage alone and then they had the audacity to charge them DOUBLE what they were quoted. They offered something like $200 back for the thousands in damage. DO NOT USE THEM.
Hello, We’re really sorry to hear about your parents’ experience — especially after the great move you had with us a few years ago. That shift in trust means a lot, and it’s disappointing to know we didn’t deliver the same level of care and professionalism this time around.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast175 · 45%
- Professional and courteous175 · 45%
- Turned up when they said70 · 18%
- Careful with belongings49 · 13%
- Kept in touch44 · 11%
- Price matched the quote10 · 3%
Counted across the 388 four and five star reviews we have read for Moving Fellows. A review can mention more than one thing.
In their own words
Great option when you just need help moving the big stuff, as was our case. The pricing is very reasonable, and our crews were prompt, hard-working, and super courteous. The communication through the booking and confirmation process was clear and effective. I took away one star because one of our crew members seemed pretty new/inexperienced and would have benefited from closer supervision; he wanted to go it alone and drag furniture himself rather than get help lifting and carrying it.
My partner and I were doing our first big move and were quite nervous, but our movers (Tino and Angelo) made the experience so easy and quick - we moved 2 hours under the estimate I was originally given. They were careful with our things and mindful of the walls and doorframes. We were worried about filling up the truck, but they packed it well with room to spare! Both of them had great attitudes and were so easy to work with, thanks again!!
Thank you for trusting us to get your first big move done! It was a pleasure working with you two. We wish you the best in your new home!
Moving Fellows responded to an urgent call for help in moving rapidly and with a solid commitment they would get us out of our sold home before the deadline on March 15 th. And they did! The first crew sent out were three gentlemen who were incredibly efficient ! I was especially impressed with the Lead crew man for how he supervised while mentoring his crew. The Lead was also attentive and responsive and paid close attention to our moving particulars.
The 3 men that came to unload my Pods and move me into my new house were awesome. They were smart, helpful, polite, fun (on a stressful day), and really got down to business. They were moving fast and efficiently. After about an hour their supervisor (Phil?) came on site and started helping them for some unknown reason. With his help all of the largest and heaviest items got set down in front of every single closet and several doorways and hallways.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers115
- courteous staff84
- quick move42
- easy move29
- careful movers26
- early arrival18
- furniture moving16
- residential storage6
- truck size5
- punctual movers5
What the company says about itself
Taken from Moving Fellows’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“Cal’s Moving & Storage Portland’s Family-Owned Movers Moving Fellows is now part of Ca”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Crew Same-Day Response – Get Your Free Quote Within 2 Hours Get Your Free Moving Quo”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“Yes, Moving Fellows is fully licensed, bonded, and insured. We hold an Oregon Departm”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“…ongings and property are protected. Our A+ rating with the Better Business Bureau and hun”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Us PORTLAND, OREGON · FAMILY-OWNED SINCE 2018 About Cal’s Moving & Storage Former”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Every storage unit is monitored 24/7 with security cameras, protected by mod”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Us Portland's Trusted Moving Company - Licensed, Insured & Ready to Move You From Inter”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Trusted Moving Company - Licensed, Insured & Ready to Move You From Interstate Mov”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…a free quote and current availability. Guaranteed Satisfaction Reviews What Our Clients S”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- porch.comdirectory
- yelp.comreviews
- chamberofcommerce.comdirectory