Calgary Movers ABPro
Google rating
4.9
Ratings counted
281
Are 1 or 2 star
2.8%Around typical
The rating breakdown
8 of the 281 ratings in Google’s published star breakdown for Calgary Movers ABPro are one or two star.
Against other movers in Calgary
1.7 percentage points higher than the middle of the 21 movers in Calgary we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 267 | 95.0% | |
| 4 star | 4 | 1.4% | |
| 3 star | 2 | 0.7% | |
| 2 star | 0 | 0% | |
| 1 star | 8 | 2.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Calgary Movers ABPro at 2.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Calgary Movers ABPro, counted by matching the words they used.
- Damage to belongings2 · 25%
- Crew conduct2 · 25%
- Items missing or never delivered1 · 13%
Counted across the 8 one and two star reviews we have read for Calgary Movers ABPro. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DON'T USE THIS COMPANY. DISHONEST, HORRIBLE EXPERIENCE We hired them to do a large move for my sister who just came out of hospital ftom a heart attack. On the day of move they packed her room and one box went misssng with all her vintage jewelry and some other vintage binoculars and items. The put a box in the cab of the truck, when I asked Tyler why it wasn't placed in the back he stated it wouldn't fit, yet I and my sister saw there was still room but he assured me it would be offloaded.
Underwhelming performance. Having moved from oversees several years ago and once within Canada, we chose Alberta Pro Movers because of the reviews on google. They were very keen to get estimates done and the company stated that none of the moving items caused any issues. Every labeled box would be put into the corresponding room in the new home. Furthermore, they stated that a person would be on site to supervise the (inner city) move.
I would not recommend this company at all. Stephanie was absolute angel to work with. However, we hired three movers and only 2 showed up. We had moved 90% off the household contents to our garage, a move that was supposed to take 8 hours ended up taking 15 (moved from the Foothills to Medicine Hat) Some of our items received damage in the move. My husband and myself have both tried calling, and emailing Ryan and a month later still nothing.
It looks like this company changes google accounts once the reviews bring down the rating. ~ ~ ~ We had Steve and Chris from ABpro movers come last Saturday to move from our apartment to a douplex. While moving into our brand new home, there was a hole nocked into our wall, as well as scuffmarks and divots in the stairwell. They also got black grease on my new white lazyboy sofa. I was told they would be in touch regarding the repairs needed.
I originally gave this business 5 stars as I had a great experience with them for a couple of my moves. I recommended them to my mother and they didn’t show on her scheduled move date. When she tried to reach them they wouldn’t answer her calls. She then had to find different movers last minute. I was extremely disappointed in this company when I heard about my mother’s experience and will not be referring them or using them in the future as they can’t guarantee exceptional service for all customers.
Julia, we truly appreciate your past trust in Calgary Movers ABPro and are very sorry to hear about your mother’s experience. This is not the level of service we strive to provide, and we sincerely apologize for the missed communication and inconvenience caused.
Booked them a month in advance, and morning of our move we got a call saying they will not show up since two of their vehicles/crews are out of town and the third is out of commission. Despite this being their problem of poor fleet management, we got no help from them afterwards scheduling at the last minute replacement movers and were evasive in returning our deposit. Way to care guys!
I received an email confirming my move date and time. They took a $50 deposit from me. No one showed up at the scheduled date and time. No one called to let me know they weren’t coming. The business did not answer my calls or emails until Monday. Found them quite unprofessional. Not recommend if you need reliability.
Elizabeth, we’re very sorry to hear about your experience. This is not the standard of service we strive for at Calgary Movers ABPro. We sincerely apologize for the missed communication and any inconvenience caused.
Didnt do as i asked them too and then they said that they were not going to do it as i asked them first since they were gone, although i had paid for 3 hours and i calles them back before that time was elapsed. Also he was being sarcastic and refused to pick up my second phone call after they refused to help
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous132 · 51%
- Worked hard and fast121 · 47%
- Careful with belongings49 · 19%
- Turned up when they said46 · 18%
- Kept in touch20 · 8%
- Price matched the quote18 · 7%
Counted across the 257 four and five star reviews we have read for Calgary Movers ABPro. A review can mention more than one thing.
In their own words
I recently used these guys for my move, and I couldn’t be more impressed. From start to finish, the entire process was smooth, efficient, and stress-free. The booking process was straightforward, and their customer service was responsive and helpful. On moving day, the team arrived on time, were incredibly professional, and handled all my belongings with care. They packed everything securely, loaded and unloaded quickly, and made sure nothing was damaged in the process.
Thank you, Isuru! We’re thrilled to hear your entire moving experience with Calgary Movers ABPro was smooth, efficient, and stress-free from start to finish. From our easy booking process to our responsive customer service, we aim to make every residential move, apartment move, or long distance…
Used Calgary Movers ABPro for my move over the August long weekend and honestly can’t sing their praises enough. Booked with Adam about two months prior to Mike move and he was so helpful and informative about the moving process and helped me book the exact right amount of movers and time that I would need. Then on the day of the move, Sam was the point man for our move and again, he was friendly and helpful and made sure to touch base with me the morning of to confirm everything and ensure we had everything we…
Thank you so much, Jordanne! We're delighted to hear your move over the long weekend went so smoothly. Planning ahead and keeping clear communication throughout the process are important to us, so it's wonderful to know everything came together just as expected.
We recently moved from one house to another, and Emmanuel, Shane, and John were absolutely outstanding. They were friendly, professional, efficient, and made the entire moving process stress-free. We had some very heavy furniture, and they navigated everything with ease while taking great care to ensure nothing was damaged. They worked quickly, wrapped and protected our belongings thoroughly, and paid attention to every detail throughout the move. These guys are true professionals.
Thank you so much, Wilson! We’re thrilled to hear that Emanuel, Shane, and John made your move such a positive experience. Moving heavy furniture safely while keeping everything organized and protected takes a lot of teamwork, and it’s great to know their professionalism and positive attitude stood…
What an amazing experience!!! I recently used Calgary movers ABPro to move my mother to her new apartment. The service was EXCELLENT from start to finish. The booking process was easy and quick. The moving process was very smooth. Sam and John were very nice, polite, friendly and respectful, they got in touch with us to let us know they were on their way and arrived on time (even earlier), made the whole process stress free. They were very careful with our belongings and handled them with utmost care.
Thank you so much, Liza! We're truly grateful for your thoughtful review and are so glad we could help make your mother's move a smooth and stress-free experience. From the initial booking to the final box, our goal is always to provide careful service, clear communication, and a positive moving…
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- smooth move14
- professional movers12
- careful movers7
- reliable movers7
- last minute move6
- booking process5
- quick move5
- no broken items3
- divorce move2
- home move2
What the company says about itself
Taken from Calgary Movers ABPro’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“24 hrs / 7 days a week Call for a free estimate: 587-891-8425 About Us Moving Supplies”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“Experience We have been in business for over 30 years and have served Calgary with the utmost”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“100 % Safe & Secure Moving Process Since 1995 Trusted Moving Experts We Donate What Y”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“. Here’s why Airdrie clients choose us: Licensed, insured movers with proven experience”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…to the new site, and unpacking. We use fully insured trucks and provide wardrobe boxes for b”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial