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Calgary Movers Pro

Mover in Calgary, Alberta

Google rating

4.8

Ratings counted

1,430

Are 1 or 2 star

3.0%Around typical

The rating breakdown

43 of the 1,430 ratings in Google’s published star breakdown for Calgary Movers Pro are one or two star.

Against other movers in Calgary

This company3.0%
Typical mover in Calgary1.2%

1.8 percentage points higher than the middle of the 21 movers in Calgary we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
1,34494.0%
4 star
372.6%
3 star
60.4%
2 star
90.6%
1 star
342.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Calgary Movers Pro at 3.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Calgary Movers Pro, counted by matching the words they used.

  • Damage to belongings11 · 37%
  • Late, delayed or a no-show8 · 27%
  • Crew conduct5 · 17%
  • Price rose after the quote2 · 7%
  • Stopped responding1 · 3%

Counted across the 30 one and two star reviews we have read for Calgary Movers Pro. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewMin6 years ago
Two people showed up for piano, I talked to the owner/manager and he said he can't send another guy just because i wanted three men, which was okay, but the two movers damaged the wall (they came to fix it) and they took 2 hours just for the piano. I moved so many times with this piano and never had anyone take this long. I also had two guys move it previously, they weren't even professionals but did not take 2 hours, had to pay a lot more money than the quote.
1-star Google reviewOwen W.Edited 8 years ago
Unethical and unprofessional owner who lacks business acumen and I would suspect uses questionable tactics to make sure he keeps a stream of business. Booked a time on Saturday at 10am. Upon waiting for an hour, contacted the owner who said they were running late and would be there by 2pm at the latest. Waited around and he continued to be apologetic and promised big discounts and savings. Saying they would be there later that day.
1-star Google reviewAndrea W.Edited 4 years ago
We hired calgary movers pro to complete our move. They confirmed an arrival time between 1-3pm and promised a 30min warning call Instead they showed up 5 hours early. We were not home and my husband had to drop me off on the side of the road to take an Uber to the hospital for an appt. We were not completely finished packing as we thought we still had 5 hours At 11:30 a second team of movers called to say they were on their way I called the company and was told there was a glitch and they were looking into it.
1-star Google reviewRobyn S.11 months ago
Suffer June 28 and 29th this summer, I was going through an inappropriate sudden move, which I was needing a medical assistance by moving company. I was referred to Calgary movers pro. The first day they at least sent me a translator who spoke with Ukraine staff who are refugees, which I am all for helping each other out. What I'm not fond of is that the next day there was pretty much no translator in all of my house moved to beside my house of my arrival destination on this move.
1-star Google reviewChristine C.4 years ago
Absolutely terrible experience. Several large items damaged, including queen bed frame and two dressers. Two smaller household items broken while unloading from truck. Countless items left with scratches and dents all over them. They were reckless with the boxes, including ones marked fragile or glass. Tossed items in the new house to run back to the truck instead of just properly placing them down, causing broken items inside the box.
2-star Google reviewSMG W.5 years ago
I’ve done two moves with this company and the first one was very smooth and professional. The guys were punctual, hard working and very pleasant to deal with. My second experience with the company was not as great. They didn’t have the right tools so we had to wait around for 20-25 minutes to find something that would work (this whole time I’m being billed of course). Once we arrived at the new location the guys complained about the 2 flights of stairs.
1-star Google reviewLianna W.a year ago
Our move was nothing but trouble with this company. From the very beginning, over the phone they said they would only need 3 hours, I tried multiple times to say "no we have a lot of stuff, we are going to need 5" and them not listening to me. To the actual move itself where they broke our bed frame, scratched multiple walls, broke a dresser, SMOKED CIGARETTES IN THE BACK OF THE TRUCK WITH ALL OF OUR STUFF STILL INSIDE, they took SEVEN HOURS to do our move, they complained we had too much stuff, they tried to…
1-star Google reviewJasdeep2 years ago
We were profoundly disappointed with the service provided by Calgary Movers Pro today. We engaged their services to move our belongings from a 2-bedroom apartment (equipped with an elevator) to a nearby storage locker. However, the two movers assigned to us worked at an alarmingly slow pace, resembling that of snails. It took them an exasperating 3 hours to handle just 25 medium boxes, 2 mattresses, a small couch, and 3 small dressers.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast199 · 48%
  • Professional and courteous168 · 40%
  • Turned up when they said80 · 19%
  • Careful with belongings73 · 18%
  • Kept in touch20 · 5%
  • Price matched the quote10 · 2%

Counted across the 415 four and five star reviews we have read for Calgary Movers Pro. A review can mention more than one thing.

In their own words

5-star Google reviewMarcelo C.a year ago
My recent move was surprisingly stress-free thanks to the exceptional moving team. They arrived promptly, worked efficiently, and handled my belongings with the utmost care. Their professionalism and attention to detail were evident throughout the process, from the careful packing and loading to the meticulous unloading and placement at my new home. The team maintained clear communication, addressed my concerns promptly, and even went the extra mile to ensure a smooth and efficient transition.
Reply from the business

Thank you so much, Marcelo! We’re thrilled to hear that your move went smoothly from start to finish. Our team always strives to make every relocation seamless and worry-free — whether it’s in Mahogany, Silverado, or anywhere across Calgary. We truly appreciate your trust and recommendation.

5-star Google reviewLeilaa year ago
they showed up on time they were very efficient safe with your valuables. Took five hours for two bedroom townhouse move to a one bedroom condo the gentleman above and beyond and the price was right such a reasonable price hit under 800 bucks. Last time I moved $1500 . highly recommended this company you will not regret it. If I ever move again I'll be using this company that's a Given Thank you very much the hard work today efficiency. Job well done boys
Reply from the business

Thank you so much, Leila! 🙌 We’re thrilled you had such a smooth and affordable experience with Calgary Movers Pro. Our team always goes above and beyond to make sure every move is safe, efficient, and fairly priced — no hidden fees, just honest hard work.

5-star Google reviewSheetal J.a month ago
This is the second time we have used Calgary Pro Movers, and once again, we had a great experience. The crew (Rami , Sergey, Denis and Ivan ) arrived on time and were professional throughout the entire move. They helped wrap and protect our furniture carefully and took great care when moving items through the apartment. Nothing was damaged, and they were very mindful of both our belongings and the property.
Reply from the business

Sheetal, thank you so much for taking the time to leave such a thoughtful and detailed review. It means a great deal to us that you chose Calgary Movers Pro for a second time and that we were able to provide another excellent moving experience.

5-star Google reviewManwel J.Edited a year ago
I scheduled Calgary Movers Pro a month in advance. They inquired about my needs and the size of the truck required. It was a multiple stops move from a multi-floor townhome, to two storage units and then to home. Days before the move I received confirmation from Calgary Movers Pro to confirm everything. The movers came on time with a team of 4. They managed to arrange, move and transport all our belongings with diligent care and attention.
Reply from the business

Thank you so much, Manwel! 🙏 That was a big, complex move — and we’re thrilled to hear everything went perfectly from start to finish. Our Calgary Movers Pro crews are trained for multi-stop, multi-floor, and long-day moves like yours — always with care, speed, and respect for every home.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff407
  • careful handling193
  • polite staff135
  • professional movers116
  • efficient movers57
  • smooth move42
  • fast movers41
  • careful movers38
  • booking process17
  • last minute move10

What the company says about itself

Taken from Calgary Movers Pro’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States how long it has tradedsays on their website
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    “…urrounding communities since 1994. With over 35 years of experience and more than 100,000 suc”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
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    “Calgary Movers Pro Inc. is a trusted, licensed, and fully insured moving company proud”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
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    “…moving company in Calgary since 1994. Fully insured movers for residential, commercial and”Raw text captured from the page, including any surrounding navigation.

  • Mentions the Better Business Bureausays on their website
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    “…maintains accreditation with the Better Business Bureau (A+ rating) and continues to earn stron”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
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    “Calgary Movers Moving Company Calgary Since 1994 info@calgarymoverspro.ca image/svg+xml”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
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    “…a Quote About us Calgary Movers Pro, a family-owned business with over 30 years of experien”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
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    “…mmercial and long-distance moves. Get a free quote today. Get a quote Move type Residentia”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
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    “-star customer service backed by a 100% satisfaction guarantee. Whether you’re planning a last-minute”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial
  • yelp.careviews
  • bbb.orgreviews

Before you hire Calgary Movers Pro

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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