Paramount Moving
Google rating
5.0
Ratings counted
579
Are 1 or 2 star
0.3%Unusually few
The rating breakdown
2 of the 579 ratings in Google’s published star breakdown for Paramount Moving are one or two star.
Against other movers in Calgary
0.8 percentage points lower than the middle of the 21 movers in Calgary we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 572 | 98.8% | |
| 4 star | 4 | 0.7% | |
| 3 star | 1 | 0.2% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 0.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Paramount Moving at 0.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Paramount Moving, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Paramount Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Edit: When did I say that my service was provided this year? It’s literally not even the end of the second week of January. And with respect, you’ve bought your 5* reviews, I’ve seen it with my own eyes. BEWARE OF ANY COMPANY THAT HAS 5 STAR REVIEWS! I had a poor experience with PM - several broken items. When I contacted them I was given $100 in compensation and made to sign a document that said I wasn’t allowed to leave a poor review or else they would come after me financially.
With respect, Our five-star rating is built on real reviews from real customers, earned through consistent hard work over more than five years in business. Completing over 1,000 moves each year, we serve individuals and families who trust us with their belongings.
I called to discuss pricing and was informed to add a $140. truck charge. The website said "no hidden fees*. Sounds like a hidden fee to me! I dislike misleading statements.
Dear Bob, We appreciate your feedback regarding the recent discrepancy between our phone conversation about pricing and the information on our website. Our goal is to be fully transparent with our customers, and we regret any confusion caused by the situation.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast218 · 56%
- Professional and courteous195 · 50%
- Careful with belongings117 · 30%
- Turned up when they said103 · 26%
- Kept in touch28 · 7%
- Price matched the quote14 · 4%
Counted across the 390 four and five star reviews we have read for Paramount Moving. A review can mention more than one thing.
In their own words
I had such an amazing experience with Paramount Moving today! Yarik & Dima arrived on time, they were fast, careful, courteous, friendly and everything went smoothly. Because they were so fast, I was very happy with the bill. We had multiple pick-ups during my move, and the guys had great communication to ensure we were always going to the right place. Also, each time I spoke on the phone to arrange my move, I was so impressed with the friendly and professional customer service. Highly recommend them!!!
Thank you so much, Jenn! We’re thrilled that Yarik and Dima made your move smooth, efficient, and stress-free. It’s wonderful to hear that their careful work and clear communication kept everything on track during your multiple pick-ups.
Moving can be such a stressful time, especially right after Christmas. Paramount took all of the stress away. I was so fortunate to have Yaroslav, Yevhenii and Petro for my moving team. They were kind, compassionate and so efficient with my time. I am truly thankful for such a great experience. They went above and beyond my expectations and treated all of my personal belongings as if they were their own.
Hi Alana, thank you so much for the kind words and for trusting Paramount Moving with your move—especially during such a busy time right after Christmas. We’re really glad we could take the stress off your shoulders and make the process smooth for you.
The entire moving process was great! Easy to make a reservation, constant communication about the move date / timing leading right up to the day. The gentlemen from Paramount that did our move (Yaroslav, Johnny, Ihor and Kevin ) did a fantastic job! They were punctual, showed up with a clean, new truck and were very efficient throughout the day. They were also friendly, funny and very respectful of our belongings and always politely asked where things should go.
Thank you so much, Nick, for such a detailed and thoughtful review! We truly appreciate you taking the time to share your experience. It’s great to hear that everything—from booking and communication to the move itself—was smooth and well-organized.
If I could give Paramount Moving, 10 stars, I would! I can be a difficult and demanding customer, and I had a very particular way that I wanted things done. All the gentlemen at Paramount took my requests in stride and did their very best to meet all of my demands. Thank you to Stephan and Nick, who were out the day before the move and did an amazing job of packing up all my furniture. They were quick and efficient and yet very careful and thorough!
Thanks for choosing us, Melody! It was a pleasure to provide you a moving service! Best Regards Paramount Moving
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly movers82
- polite staff69
- smooth move26
- affordable16
- accurate quote7
- furniture reassembly5
- reliable movers5
- piano moving4
- condo move3
- long distance move3
What the company says about itself
Taken from Paramount Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…the best moving solutions. --> Get your free quote Your trusted Calgary movers Fully Licen”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…trusted Calgary movers Fully Licensed & Insured Transparent Pricing — No Surprises Frie”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…a proudly Canadian moving company with over 5 years of industry experience. We are the move”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“Your trusted Calgary movers Fully Licensed & Insured Transparent Pricing — No Surp”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- facebook.comsocial
- yelp.careviews