Capital Movers Texas
Mover in Round Rock, Texas
Google rating
4.7
Ratings counted
216
Are 1 or 2 star
6.0%Above typical
The rating breakdown
13 of the 216 ratings in Google’s published star breakdown for Capital Movers Texas are one or two star.
Against other movers in Round Rock
4.2 percentage points higher than the middle of the 19 movers in Round Rock we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 200 | 92.6% | |
| 4 star | 3 | 1.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 13 | 6.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Capital Movers Texas at 6.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Capital Movers Texas, counted by matching the words they used.
- Damage to belongings2 · 25%
- Crew conduct2 · 25%
- Price rose after the quote1 · 13%
- Late, delayed or a no-show1 · 13%
Counted across the 8 one and two star reviews we have read for Capital Movers Texas. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We did not have a great experience with this company. They charged much, much more than they estimated. Their workers were very unprofessional, damaged our front door, the wood around our front door entrance as well as scraped many, many places on our wood floors as well as broke a glass table top and lost parts to 2 of our beds.
Didnt show on time - really dissappointed got up in the morning at 4:30 a to be ready to meet him at 6:30 a - no call no show
Hello I’m not sure you have the correct Capital Movers! We never had an appointment set for you at 6:30am that’s not the way we schedule our jobs. And we definitely don’t no call no show on any customer. Read our reviews! Please reach out if you have any questions! Thanks!
We hired these movers and were not happy with the service. the truck was damaged on the lift, when they tried to move things off the lift into our storage unit, it almost fell over and my sister and I had to help right the workbench. it is …
Hello Kevin we have no records of doing a move for you or your brother Brian. I think you are mixed up with another moving company. Our company is based out of Round Rock TX and we don’t have a broke liftgate on our truck. Please call me if you need further assistance: [phone removed]
I used this company recently to help my daughter move. I had a question about time frame and cost and when I called to speak with manager he was rude. Now remember I had questions and his response was he’s not going to argue about nickels …
Chanta I want to first apologize for any negative experience you had with Our company. I was actually in the office the day my assistant spoke with you and i believe you were upset because you didn’t want to be charged the 3 hours that it took the movers to move you.
Expensive, !!! We agreed on a flat price and when driver show up they charge me extra!!! Employee become nice only after tip !! Not professional how they deal with customer
Hello Yassine I don’t have your information on our calendar as far as moving you so I’m confused as we never treat our customers this way. Please feel free to reach out to me to discuss. Thanks, Jason [phone removed]
Very very sales hard pitch. Poor quality phone system that is difficult to understand them. Then... no less than 4 hang up calls from them every day since with someone …
Robert I’m not sure what company you spoke with but Capital Movers out of Round Rock TX doesn’t have anyone name Izzy working for us. You have the wrong company. Please call me if you have questions or concerns. [phone removed]
Movers decided to take lunch in my new table and left all the pizza crumbs didn’t even clean up their own mess and still ask for tips.
This is a discruntle contractor trying make our other movers look bad. You can tell by ALL our other Rave Review this isn't the least bit true!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 60%
- Professional and courteous12 · 60%
- Careful with belongings5 · 25%
- Kept in touch3 · 15%
- Turned up when they said2 · 10%
- Price matched the quote2 · 10%
Counted across the 20 four and five star reviews we have read for Capital Movers Texas. A review can mention more than one thing.
In their own words
I give Capital Movers a 10/10! Dominique and Michael were on time and extremely efficient. They were courteous and very professional. They communicated well throughout the move, quickly worked and never slowed down. All items made it to our …
Dominic and team came to help with the move. They were super nice, very careful with our items, very respectful. I have moved about 5-6 times the past 10 years and by far the best experience I had with movers. Their rates were very competitive too. Highly recommend!!!
Thank you again for your business Madhu! We look forward to continued busy with you in the future!
I have nothing but great things to say about my experience with Capital Movers. From the beginning, Jason was nice and professional. Miguel was amazing during my Moms move, so good, I requested him again for my move. He was professional, efficient, has mad organizational skills, and made sure all of our belongings were handled with care. EJ, Sam and Brad were professional, did a great job and worked so hard in the Texas heat. They all are my super heroes.
This is the first time that I used Capital movers and I was very happy that they do excellent work, they’re careful they move reasonably fast also the price was right We had no drama whatsoever. I know when I need a mover they’re the ones I’ll be calling again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers21
- courteous staff18
- quick moving7
- furniture moving3
- no hidden fees2
- moving a piano2
- cross country move2
- last minute booking2
- accurate quote2
- moving large items2
What the company says about itself
Taken from Capital Movers Texas’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“With years of experience; we are a family owned and operated Austin moving company. We”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Call Us Now: 512-551-3147 Get Your Free Quote! Capital Movers Making Moving a Pleasan”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- bizapedia.comdirectory
- mapquest.comdirectory
- yellowpages.comdirectory