The Moving Kings - Full Service Moving Company Round Rock
Mover in Round Rock, Texas
Google rating
4.9
Ratings counted
264
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
3 of the 264 ratings in Google’s published star breakdown for The Moving Kings - Full Service Moving Company Round Rock are one or two star.
Against other movers in Round Rock
About the same as the middle of the 19 movers in Round Rock we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 257 | 97.3% | |
| 4 star | 3 | 1.1% | |
| 3 star | 1 | 0.4% | |
| 2 star | 1 | 0.4% | |
| 1 star | 2 | 0.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Moving Kings - Full Service Moving Company Round Rock at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Moving Kings - Full Service Moving Company Round Rock, counted by matching the words they used.
- Damage to belongings2 · 67%
Counted across the 3 one and two star reviews we have read for The Moving Kings - Full Service Moving Company Round Rock. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I decided to go with this company because they had the best reviews, but please don’t be fooled. I hired them just to move large pieces of furniture that I couldn’t fit in my car. I did NOT hire them to pack. I pointed out everything I wanted them to move and they got started. Unbeknownst to me, they started throwing all the items I told them not to touch in random boxes. Breakable items with no wrapping. They threw random things they found into boxes I’d already packed and organized.
Hi Regan, Thank you for taking the time to share your experience. We are very sorry to hear that your move did not go as expected. This is not the type of experience we … More
I do not like their service. I looked at the reviews and decided to give them a try. I booked a 2 hours 3-men crews and for moving kitchen and bathroom packages from garage to garage. First of all they don't seem to try solution to move a range to the living area, citing width limit. The range is 33.5 inches and the entry is 36 inches - so it should be okay. Other moving company will remove the door for you. They left the ranges in the garage for us to move.
Dear Heming, Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you experienced during your recent move. Ensuring a … More
They placed by 65-in TV in a TV box and wrapped it. But then they stood it on its end with things on top of it and this is what my TV looks like now. That is the worst of it, a $1,400 television destroyed. I also had a move that was going in two places some in Texas some in Colorado. They did the packing and mislabeled boxes so now I have stuff that is over a thousand miles from its destination. There are plenty of other examples.
Dear Terry, Thank you for sharing your feedback. We regret to hear about your disappointment … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast13 · 59%
- Professional and courteous9 · 41%
- Turned up when they said5 · 23%
- Kept in touch5 · 23%
- Careful with belongings3 · 14%
- Price matched the quote1 · 5%
Counted across the 22 four and five star reviews we have read for The Moving Kings - Full Service Moving Company Round Rock. A review can mention more than one thing.
In their own words
Brandon, Richard and Marty were amazing! There is a reason why this company has a great rating. I spent hours researching moving outfits and even used 2 different companies for various stages of my move up to today. I was not incentivized for this review at all. Paid with my own money and found them through Yelp. Why you should consider just stop researching and book with them: 1. They do what they say and they are professional movers. -Clear quote in writing. They don’t chase low rates.
Jodi, reviews like this truly make our day. Thank you for taking the time to share such a detailed account of your experience. We're especially grateful that, after researching so many companies and … More
The Moving Kings Crew is always amazing. They show up, on time, ready to work! They always have a great attitude and are incredibly kind. If there's a bump in the plan, they will figure out how to make it work. They'll rearrange boxes to make it fit, they do what it takes. I have them ship loads of glass pathology slides to storage, that have aged out. They are extremely heavy and at the same time delicate, and break easily. These guys have shipped hundreds of these boxes for me with extreme care.
Amanda, we love working with you too! Your continued trust in our team over the past 3–4 years truly means a lot to us. We’re proud of the way our crews handle the unexpected, find solutions, and take … More
The Moving Kings saved us from an independent mover who didn't show up and wouldn't return calls. Moving Kings booked with us on short notice/same day and for a fair price. They arrived when they said they would, worked efficiently, and got the job done within a few hours. True Kings. I will always recommend them!
Could not more highly recommend these movers! We had a TON of stuff to move, including extra furniture and boxes in a storage unit. The Moving Kings showed up on time and moved everything quickly, including very heavy furniture and boxes. Some of our furniture also needed to be disassembled to be moved, and they did that and reassembled them at our destination. They were kind, efficient, and, frankly, impressively strong.
Story, reviews like this make our day. We’re glad the team was able to make the move go smoothly and handle everything efficiently, from the items in storage to the furniture that needed to be … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient crew14
- fair pricing14
- secure packing10
- professional movers8
- quick move7
- no broken items5
- easy scheduling2
- hourly charge2
- careful with boxes2
- bed disassembly and reassembly2
What the company says about itself
Taken from The Moving Kings - Full Service Moving Company Round Rock’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- USDOT 3231882
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- Says it is licensedsays on their website
Show the text this came from
“Residents Choose The Moving Kings Licensed and Insured Always Every move we perfor”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“, shape, or any obstacles. We are ready 24/7. TXDMV: 0077665251C and USDOT: 3231882,”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…based on your needs. Are my items insured during the move? Absolutely. We provide”Raw text captured from the page, including any surrounding navigation.