Capital Moving & Storage of the Triad
Moving and storage service in Greensboro, North Carolina
Its address is in High Point, North Carolina. It appears here because Google returns it for Greensboro.
Google rating
4.9
Ratings counted
81
Are 1 or 2 star
1.2%Unusually few
The rating breakdown
1 of the 81 ratings in Google’s published star breakdown for Capital Moving & Storage of the Triad are one or two star.
Against other listings in Greensboro
2.1 percentage points lower than the middle of the 18 listings in Greensboro we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 79 | 97.5% | |
| 4 star | 1 | 1.2% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Capital Moving & Storage of the Triad at 1.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Capital Moving & Storage of the Triad, counted by matching the words they used.
- Items missing or never delivered1 · 100%
- Late, delayed or a no-show1 · 100%
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for Capital Moving & Storage of the Triad. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous29 · 40%
- Worked hard and fast15 · 21%
- Careful with belongings6 · 8%
- Turned up when they said4 · 5%
- Kept in touch3 · 4%
- Price matched the quote1 · 1%
Counted across the 73 four and five star reviews we have read for Capital Moving & Storage of the Triad. A review can mention more than one thing.
In their own words
From the initial inquiry to delivery, our experience was exceptional. The quote was very thorough and I knew exactly what charges to expect and how the move would be handled. The price itself was the best of many quotes I had gotten. Communication was clear from everyone I interacted with, whether it was on the phone, through email, or in person. When moving day came, the guys gave me a call to let me know an ETA (I had not expected that), which helped us to plan our morning better.
It was a pleasure working with you, Mrs. Hiatt. Our crew spoke very highly of you and then entire moving experience in working with you and your family. Thank you for trusting Capital Moving & Storage of the Triad to handle your long distance move. We wish your father the very best in his new home!!
Absolutely great experience with Capital Storage Moving. Wendell and Kelvin were professional, friendly, careful with everything, and worked quickly from start to finish. They made the whole moving process easy and stress-free and treated all of my belongings with care. I really appreciated their hard work and positive attitude. I would definitely recommend Capital Storage Moving, especially Wendell and Kelvin, to anyone looking for reliable movers. 5 stars!
Thank you so much for the wonderful review, John. We’re thrilled Wendell and Kelvin provided a professional, friendly, and careful moving experience and made your move stress-free. I’ll be sure to pass along your praise to them.
Their Raleigh location moved me and my family to Greensboro two years ago and everything went great, I just moved again from Greensboro to Highpoint went to call the office and was informed that they now have a branch in Highpoint. I gave them a call and it was just as smooth as the first time, Maegan wonderful to work with. They arrived on time and knocked it out of the park. Thanks Capital moving..
We appreciate your continued business and the 5-star review. Thank you for trusting Capital Moving & Storage of the Triad with your move. It was a pleasure working with you. We wish you many blessings in your new home!
Excellent work by Miles, Blu, Quin, Jay, Wendell. All were Very professional, extremely nice, Easy to work with. Amazing job at a fair price.
Thank you for the glowing review and for recognizing Miles, Blu, Quin, Jay, and Wendell. We’re delighted they were professional, easy to work with, and delivered excellent results at a fair price. Your feedback means a lot to the team, and we appreciate you taking the time to share it.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling8
- polite staff7
- moving-related packing5
- quick work3
- estimate2
- smooth move2
- pleasant to work with2
- hard working crew2
- careful movers2
- efficient move2
What the company says about itself
Taken from Capital Moving & Storage of the Triad’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“NG & STORAGE OPTIONS We are a licensed, insured, and full-service moving company FAST”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…and small businesses. Our team has more than 20 years experience in commercial & resident”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“ Call Today: (704) 257-9040 Get A Free Quote Home About Gallery Helpful Tips Raleigh”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“RVICE MOVING & STORAGE OPTIONS We are a licensed, insured, and full-service moving compa”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…in one of our locations protected with 24/7 security and security cameras. CUSTOMER”Raw text captured from the page, including any surrounding navigation.