Cass Road Self Storage
Self-storage facility in Traverse City, Michigan
Google rating
4.7
Ratings counted
20
Are 1 or 2 star
5.0%Around typical
The rating breakdown
1 of the 20 ratings in Google’s published star breakdown for Cass Road Self Storage are one or two star.
Worked out from 20 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Traverse City
0.8 percentage points lower than the middle of the 13 listings in Traverse City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 16 | 80.0% | |
| 4 star | 3 | 15.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 5.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Cass Road Self Storage at 5.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote3 · 23%
- Professional and courteous1 · 8%
Counted across the 13 four and five star reviews we have read for Cass Road Self Storage. A review can mention more than one thing.
In their own words
This place couldn’t have been nicer! Manager Shannon who has been there for fifteen years is extremely helpful and is a great ally when something goes wrong, which it always does when you’re moving! We were extremely satisfied with both U-haul service and storage pricing! Very professional, knowledgeable and experienced people here, you won’t be sorry!
No-frills storage for a reasonable price. The only negative is the office can be a bit difficult to get in touch with, but it's well worth the good location and cost savings vs other storage facilities nearby.
I recently cleaned out my unit. However the 2yrs I used them was issue free. The lady that runs it is great to work with. I'd recommend them to anyone looking for affordable storage in TC and surrounding areas.
Its storage, what more do u need to know? They have multiple sizes of storage units. Have been customers of theirs for literally decades, never any problems.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- affordable storage3
- location2
What the company says about itself
Taken from Cass Road Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Clean and Lighted Self Storage 24-7 Access Storage Units Cass Road Self S”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- superpages.comdirectory
- chamberofcommerce.comdirectory