Changing Spaces Moving Inc.

So I was initially quoted 2 hours for this move. The movers completed the entire move in the time from 832-1027. When he checked me out he said he was quoting me from "745 to 1115" resulting in me having to pay $200 extra dollars. The time they spent before arriving to my home and after leaving my apartment is not in my control. This is corrupt and a way to take people's money.

OVERCHARGED I was happy with the actual move but got billed too much based on what I was quoted. The summary is that I got a quote for 4 movers/2 trucks for 4-6 hours. They were short one mover for the first two hours and it was a big move, so it isn't surprising that it took 7 total hours. Since it took longer than the estimate, I expected to get billed for an additional hour. But I got billed for what would equal about 9 total hours, which was more than $700 more than it should have been.

They respected my belongings, but NOT me. The movers were generally friendly, but there were a couple of things that caused me to feel uncomfortable in my own home OR to wonder what was going on. At some point during the move two additional people showed up than what was planned. One was limping pretty badly and carried one or two boxes in.

Owners billed me $110.00, charging me for an hours worth of work, for their movers to stop by my storage unit and look at it for 1 minute and advise me that the repacking job I had done the day prior was as good as could be done. They had packed my storage unit the prior week and left a lot of dead space so I couldn't fit additional pieces. Three days later I spent 2 hours repacking, but wanted to see if their movers could create some additional space.

I had not used this service before. A coworker suggested I check out these guys before I wore out my new hip. The movers themselves were very polite, but brought no boxes. I had already packed and moved all but 2 rooms in the basement. I prepaid for 2 hours, and thought it may be a 3 hour job tops. We arrived at 0900, and did not finish downloading until 1400. Because of the lack of boxes, the truck had to be packed shallowly, and I put the last few items in my vehicle for lack of space.

Your online free estimate is a disappointment. The client does all the work for you and the web program Estimate form needs work to be user friendly. There is o way to go back to previous pages to change information. I tried, and all pages I had previously filled out were wiped clean. You need a way to "save" and also "print because I have no way of remembering the many items I listed and under what category.

The driver lacked basic knowledge of furniture placement and put very heavy items flat against the walls therefore preventing access to phonejacks and electrical outlets. Is it customary for CS employees to alter paperwork, overprice tickets, and then explain to customers how he changes paperwork around to keep his tips from being processed through CS which keeps him avoid paying taxes on that part if his earnings and keep them off the books?

My most recent experience with Changing Spaces moving company was poor. One of the movers had apparently made plans for the evening and so he was rushing through the move. They did not move everything that was needed, and they did not put two of the beds back together, did not hook up the washer and dryer. They were unable to get the refrigerator inside and left it in the garage. They promised to call me and come back on their own time and finish the job, but I never heard from them.