Cheyenne Hauling
Handyman/Handywoman/Handyperson in Cheyenne, Wyoming
Google rating
5.0
Ratings counted
86
Are 1 or 2 star
1.2%Unusually few
The rating breakdown
1 of the 86 ratings in Google’s published star breakdown for Cheyenne Hauling are one or two star.
Against other listings in Cheyenne
4.6 percentage points lower than the middle of the 18 listings in Cheyenne we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 85 | 98.8% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Cheyenne Hauling at 1.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Cheyenne Hauling, counted by matching the words they used.
- Items missing or never delivered1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Cheyenne Hauling. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I had junk to dispose of. I saw that Cheyenne Hauling was highly rated. Therefore, I reached out to schedule for a trailer to be dropped off. He explained to my spouse how to operate the cover on the trailer. The guy was very professional and nice. He also came with two other guys who helped him set up the trailer. The next day, I began loading up the trailer with some trash bags. I got on the trailer to move the trash bags further back when the trailer began sliding down my driveway.
Kimberly, we're very sorry for this unfortunate incident that happened four months ago. We refunded all your money for the job at the time and hauled away all the trash at our own expense. We submitted all of the footage you had to the … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 42%
- Worked hard and fast7 · 37%
- Turned up when they said4 · 21%
- Kept in touch2 · 11%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for Cheyenne Hauling. A review can mention more than one thing.
In their own words
I was very impressed with the customer service at Cheyenne Hauling. We had a lot of junk we wanted to get rid of and they quickly and efficiently hauled off lots of heavy things and were friendly and professional. I appreciated that they were able to give me an estimate over the phone and their prices were a great value for the amount of junk they hauled away. We would highly recommend them and if we need junk removal in the future would definitely use their business again.
Awesome! Thanks for the great review and so glad to help with your junk removal needs!
We recently needed to remove 60 years worth of "junk" from our place, and time was of the essence. This included tires and freezers, that we learned were very difficult to dispose of. I was panicked, until I spoke with the owner, Nazareth. He explained the process, gave us a very fair quote, and promptly delivered the huge dumpster. Nazareth removed all our junk and quite frankly, helped remove my stress with his calm demeanor and his expertise. We highly recommend Cheyenne Hauling.
Thanks for the great review! We were happy to help!
Nazareth was fabulous! This is exactly the kind of customer service we expect—professional, responsive, and fair prices. The entire team was top-notch from start to finish. I highly recommend them!
Thank you so much for the review! Glad to help!
100% recommend! So polite. Did an exceptional job, way above expectations. Fair price, too. 😊 …
Thanks so much for the review! So happy to help!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff16
- efficiency7
- cleanliness7
- politeness4
- responsive team3
- thoroughness3
- speed2
- couch removal2
- site cleanup2
- helpfulness2
What the company says about itself
Taken from Cheyenne Hauling’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“Wyoming & Surrounding Areas BETTER BUSINESS BUREAU Cheyenne Hauling Cheyenne Hauling Power”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Cheyenne Hauling is Here for You! Our family-owned and operated Cheyenne-based hauling com”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…available. Call (307) 256-1061 for a free quote today! Get A Free Estimate Hauling &”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews
- bizapedia.comdirectory
- mapquest.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- bbb.orgreviews