College Hunks Hauling Junk and Moving Reston
Mover in Chantilly, Virginia
Google rating
4.9
Ratings counted
340
Are 1 or 2 star
3.5%Around typical
The rating breakdown
12 of the 340 ratings in Google’s published star breakdown for College Hunks Hauling Junk and Moving Reston are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 325 | 95.6% | |
| 4 star | 2 | 0.6% | |
| 3 star | 1 | 0.3% | |
| 2 star | 1 | 0.3% | |
| 1 star | 11 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is College Hunks Hauling Junk and Moving Reston at 3.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for College Hunks Hauling Junk and Moving Reston, counted by matching the words they used.
- Damage to belongings3 · 38%
Counted across the 8 one and two star reviews we have read for College Hunks Hauling Junk and Moving Reston. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Update to review* first met with Alan when he did an onsite visit of my 750 sqft apartment. Did a walk through and he gave me a great estimafe of 2100 for the job. Ahmad and Jeff arrived on site and seemed unprepared to handle the apartment despite Alan doing a physical walkthrough. My move took 14 hours to move me out and into a new place. The team only brought one hand truck and had to request moving equipment from the apartment building team. Started my move on 9/19 and it ended at 9/20 at 2am.
Don DiFiore, Thank you for sharing your experience with us! We appreciate your review and are always more than happy to help whenever you are in need of any junk hauling or moving services in the future.
I used College Hunks for a donation pick up. I was very impressed with the guys professional manner, but not what they charged me. I donated two furniture items that took up 1/6 of the space on their truck. I was charged over $200 for two furniture items!! I feel that I was taken advantage of because I'm a senior. I will NEVER use this business again!! I'm sure if I used another vendor it wouldn't have cost over $200 for 15 minutes!!! BEWARE!!!
Patti McNair, We always strive to provide our customers with the best service possible and we’re truly sorry we did not leave you completely satisfied. Please contact us at your earliest convenience [phone removed] so that we can help resolve any other issues.
Had an estimate scheduled for Sunday, no one showed up. Rescheduled for Monday, again no one showed up. We received a text from someone requesting us to FaceTime them for a virtual estimate which is not what we had an appointment for, as we wanted an in person estimate to avoid surprises the day of service. This company does not seem very organized and is not cognizant of other peoples’ time.
We’re very sorry to hear you did not have a better experience with our services and truly want to help resolve any issues you may have. If you could please reach out to our team at [phone removed], we will do our best to help resolve your concerns.
Do no recommend this service at all! I used them to move to my apartment and they broke one of the legs of my table during transit. I filled out the form, and because there was a fine lrint about certain "fragile" items, they would not be responsible. Please use your money elsewhere.
Manuel Saravia, Our team strives to deliver a 5-star experience for our customers and we are truly sorry that this was not the case for you. We will address this matter internally with our team, but please feel free to reach out to us anytime to discuss this matter further.
Beware - They give you a guide quote both on the website and over the phone ($99) when you initially list your items, but then when they arrive to confirm the price there is a surcharge for specific items ($45 for a TV in our case) and then …
T Brunswick, Thank you for giving us your honest feedback. We want you to know our College Hunks team is committed to providing exceptional service and take all feedback, including yours, very seriously and with the utmost concern.
My neighbor recently hired this place to help her move out of her condo. I’ve never seen a moving company act in ways this one did. They were throwing items out of the third story window onto the ground in front of the entrance to the condo …
Good morning Mac, This Is Alan from college HUNKS Reston, I'm the operations manager from the local franchise and I'd like to connect to get some more details on what happened at this job site. Could you please call me at [phone removed] so I can get to the bottom of this problem?
Over 2.5 years later and we are STILL waiting for the payment they promised from them damaging our couch. We used this company to move a few furniture and home items to a storage unit due to a temporary relocation for work. One of those …
Anna, We want you to know that our team takes all feedback seriously and we’re truly sorry you did not have a better experience. Please contact us so that we can help resolve any other issues at [phone removed].
To follow up, since they responded after I placed this review... they followed up by "starting an insurance claim" but they only asked for photos and not prices for my belongings or any other information. Based on placing this review I …
Charity Feit, Thank you for sharing your experience with us. We’re grateful for all feedback, whether positive or negative. We want to apologize for your experience and we’re so sorry we fell short of your expectations.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 67%
- Worked hard and fast7 · 39%
- Price matched the quote4 · 22%
- Turned up when they said3 · 17%
- Careful with belongings3 · 17%
- Kept in touch3 · 17%
Counted across the 18 four and five star reviews we have read for College Hunks Hauling Junk and Moving Reston. A review can mention more than one thing.
In their own words
Arrived on time. Very careful, very helpful and very polite. Booked them same day and they made sure to fit us in and get the job done. Strong communication start to finish.
Thank you, Katie Oliver. Whether it’s a sofa, table, or antique dresser, the team at College Hunks Hauling Junk and Moving Reston works hard to keep furniture safe from start to finish. We’re glad you’re satisfied with our service.
Great communication by the company as well as the mover. The efficiently removed a heavy treadmill base and will take it to the recycler. It was much cheaper than renting a truck from Home Depot and hiring an assistant to help me move it out to the recycling center. $99 for this service is a very excellent and fair price. I will use them again.
Thank you for the great feedback, Steve Bielamowicz! At College Hunks Hauling Junk and Moving Reston, we’re proud to offer eco-friendly junk removal that keeps items out of landfills. Knowing we could make your cleanout greener means a lot.
Update 5/2026 I used college hunks again and had an outstanding experience. It was a professional team who wrapped my furniture with blankets and tape and took extra care.. I was very pleased. Dalanta F.and Malik R. did a great job. Great team! Von and Ahmad were very professional and treated my things with a lot of respect. Great to talk to and had a lot of helpful suggestions about the area I am moving to.
Glad we were able to help, Sabra S! We always strive to provide the best experience for our customer’s junk removal and moving needs and are extremely pleased to see this was the case for you. Thank you for choosing and supporting College … More
Hired for furniture removal and hauling. Scheduling was easy, process was amazingly well communicated and price was clearly quoted. Malik and Alex were amazing, communicated delays proactively and arrived well within the estimated window even with a delay. Both were extremely professional and handled large items well in an awkward space. Would highly recommend and work with them in the future.
Your recommendation means so much, Nicholas Guarino. At College Hunks Hauling Junk and Moving Reston, our junk removal service is about more than hauling—it’s about helping you reclaim your home or office space. We’re honored to have assisted you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff150
- polite staff59
- efficient staff31
- junk removal28
- furniture removal23
- unwanted item removal5
- couch removal5
- easy scheduling3
- bed frame removal2
- mattress removal2
What the company says about itself
Taken from College Hunks Hauling Junk and Moving Reston’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…reviews Trustpilot 4.9 Rating Request a free quote Call Now Moving Donation Pickup Labor P”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…to full estate projects, our trained, licensed professionals handle the heavy lifting”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“, packing/unpacking, loading/unloading, insured transportation and more. Call for a fre”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“With over 10 million happy clients over 15+ years, you can rest knowing the HUNKS have go”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…you can rest easy knowing our customer satisfaction guarantee backs our services. We want to always e”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- facebook.comsocial