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College Hunks Moving Central Columbus

Moving and storage service in Columbus, Ohio

Google rating

4.9

Ratings counted

527

Are 1 or 2 star

1.1%Unusually few

The rating breakdown

6 of the 527 ratings in Google’s published star breakdown for College Hunks Moving Central Columbus are one or two star.

Against other movers in Columbus

This company1.1%
Typical mover in Columbus4.3%

3.1 percentage points lower than the middle of the 21 movers in Columbus we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
51998.5%
4 star
10.2%
3 star
10.2%
2 star
00%
1 star
61.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is College Hunks Moving Central Columbus at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for College Hunks Moving Central Columbus, counted by matching the words they used.

  • Damage to belongings1 · 20%

Counted across the 5 one and two star reviews we have read for College Hunks Moving Central Columbus. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewHelen T.2 years ago
Quoted wrong. They took 5 hours to move a small apartment. Needed more than two guys apparently. Damaged tv stand and was told the furniture isn’t ideal for moving. Laughable. Wish I went with another company. Beware.
Reply from the business

We’re very sorry to hear you did not have a better experience with our services and truly want to help resolve any issues you may have. If you could please reach out to our team at [phone removed], we will do our best to help resolve your concerns.

1-star Google reviewAbe S.a year ago
WOULD NEVER USE THESE GUYS AGAIN This was my 2nd time using College Hunks, and the 1st time was fine. This 2nd time, I had them throw out everything in my apartment--but it cost more than 3x the cost to move it. I had hardly anything in my 1-bedroom apartment--not even a coffee table, couch, or a bed frame. Worse--I pre-paid a $100 tip to the movers, and was promised I would see pictures of my apartment cleaned out after they were done (I was out of state). I never recieved the pictures.
Reply from the business

Hello Abe. You have the wrong franchise. We are a move only franchise and you dealt with a different one. Thank you.

1-star Google reviewTuesday C.a month ago
Well, when I initially called them, explained our situation,( Not a lot as far as packing, etc., was done on our end due to my daughter’s disease), They said they understood fully, As one of the men’s father had passed away from the same disease, They totally got it. Said they would help as much as possible and they would make this happen….
Reply from the business

Tuesday, We are glad you got taken care of. Unfortunately with a same day request at 1pm and the amount for work/packing that needed to be done was not going to meet your budget constraints. We are sorry this warranted a 1 star experience. Thank you.

1-star Google reviewNadia3 months ago
Great guys NOT... They packed for a friend who is handicap..packed all her medication diabetic supplies. I was helping my friend pack they packed my purse which was hanging on a door knob and said to me I will get my purse when the get to the destination to unload the truck. I had to let them know very sternly I need my purse it had my keys in it before they unpacked and found my keys.
Reply from the business

Nadia, Thank you for sharing your experience with us. We’re grateful for all feedback, whether positive or negative. We want to apologize for your experience and we’re so sorry we fell short of your expectations. We’d appreciate the chance … More

1-star Google reviewerica S.a year ago
I wouldn’t recommend this moving company to anyone!! They moved everything in my home into a storage unit almost a year ago. I just got everything out and settled into my new home and thousands of dollars worth of …
Reply from the business

erica supe, We are sincerely sorry to hear you did not have a better experience with our team. Please give us a call when you get a chance so we can connect you with management to discuss your experience further at [phone removed]. We hope to hear from you soon.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast8 · 35%
  • Professional and courteous6 · 26%
  • Careful with belongings3 · 13%
  • Turned up when they said2 · 9%

Counted across the 23 four and five star reviews we have read for College Hunks Moving Central Columbus. A review can mention more than one thing.

In their own words

5-star Google reviewHannah M.2 months ago
Very happy with my experience from College Hunks! I hired them to help move my things from a storage unit to a new apartment in Cincinnati. From the initial scheduling of the appointment, the on-site estimate, to the official moving day, everything went smoothly. They were on time, efficient, and friendly. I couldn’t have asked for anything better! I have had a negative experience with All My Son’s in my last move, so I was very hesitant to hire any movers again. But College Hunks showed up and showed out!
Reply from the business

Hannah Miller, We are so grateful for your kind words. Thank you for taking the time to share your review with us. We always appreciate hearing about the great work our team has done on your recent move and we’ll be sure to let them know all about it. Thank you again!

5-star Google reviewTracey J.a month ago
College Hunks saved me on moving day! When the moving company I hired (a month in advance) canceled on the very morning I was moving, College Hunks stepped right in and saved the day! Frankly, a blessing in disguise. I actually spoke to a live person (Quinn) and NOT AI. Kevin and Manny (BTW, both were AWESOME) were there by the afternoon and got it done. They were friendly and professional. Took great care by wrapping all of my stuff even though it was going a short distance.
Reply from the business

Thank you, Tracey Judy, for your positive feedback. We’re happy to hear you had a good experience with College Hunks and hope you will turn to us again in the future for any of your moving needs.

5-star Google reviewGabrielle E.a day ago
Jerome and Tory were absolutely amazing!!!!!! They were so cautious, caring, informative and played Tetris extremely well! We were worried that not everything would fit- but they puzzle pieced everything perfectly and alleviated so much anxiety. They made our move effortless. The move can be pricey depending on how many blankets and other moving materials you purchase, but it’s totally worth it.
Reply from the business

Thank you for the wonderful review, Gabrielle Esposito! We appreciate you trusting our team to service your recent move and are so pleased to see they were able to provide you with a stress-free experience. Customer satisfaction is our #1 priority and we are happy to see that was the case for you.

5-star Google reviewAndrew C.a week ago
The whole experience with College Hunks was great. It was easy to schedule to move, they walked me through the whole process. They called to confirm a day or so before to walk me through the process again. On the day of the move, the driver …
Reply from the business

Andrew Cottle, Thank you for this 5-star review and for choosing College Hunks for your recent move. We will continue to strive to provide the best service possible and that’s thanks to customers like you!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff76
  • careful handling44
  • kind movers16
  • furniture moving10
  • efficient movers9
  • quick move8
  • careful with furniture7
  • reasonable pricing7
  • junk hauling4
  • last minute moving2

What the company says about itself

Taken from College Hunks Moving Central Columbus’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…reviews Trustpilot 4.9 Rating Request a free quote Call Now Moving Services in Central Col”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…of the way. Our HUNKS are licensed and insured to provide the best services in the Cen”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…you can rest easy knowing our customer satisfaction guarantee backs our services. We want to always e”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Columbus Movers you can trust Our licensed Central Columbus movers are equipped to”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…usiness with a national reputation With over 16 years in business and a 5-star Google rating,”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • superpages.comdirectory
  • yellowpages.comdirectory
  • chamberofcommerce.comdirectory
  • facebook.comsocial

Before you hire College Hunks Moving Central Columbus

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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