Comfort Zone Movers
Mover in Raleigh, North Carolina
Google rating
5.0
Ratings counted
129
Are 1 or 2 star
0.8%Unusually few
The rating breakdown
1 of the 129 ratings in Google’s published star breakdown for Comfort Zone Movers are one or two star.
Against other listings in Raleigh
About the same as the middle of the 20 listings in Raleigh we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 127 | 98.4% | |
| 4 star | 1 | 0.8% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Comfort Zone Movers at 0.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Comfort Zone Movers, counted by matching the words they used.
- Items missing or never delivered1 · 100%
- Crew conduct1 · 100%
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for Comfort Zone Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DON'T MAKE A MISTAKE WITH THIS COMPANY LIKE I DID. EVEN THE SO CALLED OWNER IS A FRAUD ........ I RATHER PAY BIG BUCKS FOR A BIG BANG THAN THIS CHEAP PRICE WITH A HORRIBLE EXPERIENCE OR IN MY CASE NEVER GOT MOVED.... COMFORT MOVERS SENTON THANKS FOR NOTHING Had a Move date reserved a month in advance and on November 3rd 2018 was my move date. I've called the owner Senton numerous times prior to the move date and on the move date and got no answer or returned phone call.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous61 · 54%
- Worked hard and fast34 · 30%
- Turned up when they said31 · 27%
- Careful with belongings27 · 24%
- Kept in touch17 · 15%
- Price matched the quote3 · 3%
Counted across the 114 four and five star reviews we have read for Comfort Zone Movers. A review can mention more than one thing.
In their own words
These guys are AMAZING. Fenton and Josh help ped me move with less than a day's notice. They were super responsive and got back to me with a time frame and quote very quickly. They arrived on time and got to work really quickly as well. They were also very professional and efficient. I saw that they took great care of my furniture and other belongings without wasting time. Their rates are also very fair and competitive with other moving companies in the Triangle area.
Exceptional quality, stellar customer service, on time moves, and attention to detail are all descriptive phrases that I will use to describe Comfort Zone Movers. Fenton, and his team are dedicated to providing the best move that you can experience. As I have utilized Fenton, and his crew for various moves throughout the years, they have yet to disappoint.
Thanks Jen for appreciating our work. Call us again if you need moving services in Raleigh, NC
It gives me great pleasure to post this glowing review of Comfort Zone Movers. Mr. Fenton, the owner, is a meticulous and methodical individual. His level of professionalism is unmatched. He is kind, patient, and very contentious of time. Mr. Fenton knows how to securely and safely load a truck and takes pride in his work. Getting the job done to the customer's satisfaction is his number one priority. He is focused at all times with no room for idol chitter chatter -- he is about his work!
Wow! Is all I can say. I moved for the first time, by myself and Roderick and his team made this move so easy and stress free for me. I called him on Thursday and by Sunday all of my belongings were moved in. This team went above and beyond for me. Not only did I call for a last minute move, but they did an interstate move. Awesome, is an understatement. Roderick and his team will ALWAYS be my go to if I move again. I’d also like to touch on the price.
Thanks Nina for your kind words, Call us again if you need moving services in Raleigh,NC
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff21
- friendly movers11
- large truck5
- on time5
- reasonable pricing4
- last minute request3
- careful packing3
- tidiness3
- flexible team2
- long distance move2
What the company says about itself
Taken from Comfort Zone Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“Comfort Zone Movers, we’ve spent more than 20 years helping families, businesses, and prope”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“, and as stress-free as possible. Get a Free Quote Call us any time (919) 272-3707 Request”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews
- chamberofcommerce.comdirectory
- buildzoom.comdirectory