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Little Guys Movers Raleigh

Mover in Raleigh, North Carolina

Google rating

4.9

Ratings counted

895

Are 1 or 2 star

2.7%Around typical

The rating breakdown

24 of the 895 ratings in Google’s published star breakdown for Little Guys Movers Raleigh are one or two star.

Against other listings in Raleigh

This company2.7%
Typical listing in Raleigh1.3%

1.3 percentage points higher than the middle of the 20 listings in Raleigh we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
86096.1%
4 star
70.8%
3 star
40.4%
2 star
70.8%
1 star
171.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Little Guys Movers Raleigh at 2.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Little Guys Movers Raleigh, counted by matching the words they used.

  • Crew conduct5 · 28%
  • Damage to belongings3 · 17%
  • Items missing or never delivered1 · 6%
  • Late, delayed or a no-show1 · 6%
  • Stopped responding1 · 6%

Counted across the 18 one and two star reviews we have read for Little Guys Movers Raleigh. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewBobby S.8 years ago
Well they showed up 3 hours late! They were rude said there's nothing they can do they show up when they show up. Damaged one of my expensive pieces and acted like it was not their fault! Will never use these guys again!
1-star Google reviewJessica W.Edited 4 months ago
I would strongly caution anyone considering this company. When my mother moved into her apartment, three young men from this company were sent to help her move because her children were unable to be there. During the move, her money and her firearm went missing. We reported the incident and filed two police reports. When we contacted the company, the manager claimed to have spoken with the workers involved, who denied taking anything.
Reply from the business

Jessica, Thank you for taking the time to share your experience. We have moved your mother many times over the years including two moves last year. It is important to note that all our employees are full time and we thoroughly background check all staff members prior to hiring.

2-star Google reviewSusan J.3 months ago
Disappointing experience. Would NOT recommend. Booking was easy & we were contacted frequently the week of the move to see if anything had been changed/added to the few pieces of furniture to go to a family member’s in Greensboro. We were given a 2 hour time window (11:30-1:30) for pickup and told that the movers would be in contact to confirm arrival time. I made it clear that earlier would be very helpful for the schedules of all involved.
Reply from the business

Susan, Thank you for taking the time to leave us this review. We know when we messed up and take full responsibility for the poor communication from the crew and the office manager last Saturday. We apologize for the inconveniences their actions caused.

1-star Google reviewMelissa V.5 years ago
I had high hopes for Little Guys Movers in Raleigh as I had spoken to Charlie and Brandon prior to the move checking in, answering all my questions, and they had great reviews. But the experience was terrible! We hired the movers to pack the day before and move us 15 min away the next day. Having a moving company pack was something I had never done before but was supposed to be extremely helpful as we have a four month old.
Reply from the business

Thank you again for taking the time to write such a thorough review as well as your time on the phone with me just now. We look forward to getting these issues resolved for you as swiftly as possible. Again, our sincerest apologies for your pack & move experience with us.

2-star Google reviewKristin H.a year ago
We had used Little Guys Movers in the past, and while they used to be exceptional, the experience we had was abysmal. Somehow six guys couldn't move a dresser downstairs so we had to hire a different moving company, which sent two guys who got it down in less than ten minutes (but still cost us about $400 for their time). LGs did damage to our walls in the process (which they offered to pay to have fixed -- three weeks later even though we were trying to sell the house).
1-star Google reviewLatoya H.2 years ago
Guys were polite but when it came down to packing and loading the truck, this is where the rating gets low. They completely banged up the walls at the place I was moving out of. Which was fixed right away. In the New home however they banged up my walls in a newly built house and I am currently still waiting for someone to come out and fix it. 11/23/23 will make a month and still no answer or schedule on when they will fix my walls.
Reply from the business

Latoya, thank you for taking your time to leave this review and share your experience. Unfortunately, there were multiple damages that occurred over the course of your move. Brandon reached out to you multiple times on move day as well as over the last few weeks to ensure we got these issues…

2-star Google reviewDennis P.a year ago
Dealing with management was the absolute worst experience I've ever had with a moving company. I received a quote of $342 cash to move a small safe outside of the room and back to have the floors done. The day the safe was moved I was charged $297 and I was real happy. Then when they returned to move the safe back in they charged me another $300. It all of an half hour to move it out and back in.
2-star Google reviewBianca V.a month ago
Just had a call with a man from their customer service. He asked all the questions to be able to quote over the phone since they don't do in-home quote. At the end, once he gives us their quote, he starts pushing us to make a reservation, saying we will not be able to get better price, with better company, we will not be even able to get a moving company within our ideal delivery time. When we asked how much was the reservation fee, he asked for half upfront.
Reply from the business

Bianca, we want to make sure you spoke to our representative and not to another company by mistake. We don't have a 1/2 $ upfront policy. We would love to discuss this with you. -Charlie GM

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous157 · 61%
  • Worked hard and fast110 · 43%
  • Turned up when they said56 · 22%
  • Careful with belongings51 · 20%
  • Kept in touch32 · 13%
  • Price matched the quote8 · 3%

Counted across the 256 four and five star reviews we have read for Little Guys Movers Raleigh. A review can mention more than one thing.

In their own words

5-star Google reviewA T.a year ago
I had an excellent experience with Little Guys Movers—one of the most seamless and professional moves I’ve had. They arrived right on time, communicated clearly throughout the day, and came fully prepared to handle everything efficiently and with care. Avion and Maurice were fantastic—professional, hard-working, and clearly experienced. They handled my belongings with care, worked quickly without ever seeming rushed, and were incredibly courteous the entire time.
5-star Google reviewGregLaura S.3 years ago
Little Guys Movers in Raleigh is top notch! They did an amazing job with our move. We were moving furniture that was over 50 years old from a home in North Carolina to a home in Northern Virginia. From the very first time we reached out to them they were very polite, courteous and prompt with communications. They provided an estimate and didn't charge even a reservation fee despite our move request date being over a weekend.
5-star Google reviewVickie H.11 months ago
James and his team did a wonderful job of loading our furniture and boxes from the storage unit. Then they delivered everything to our new home. All of them worked together so well, both verbally and physically. And they made sure they were placing our furniture and boxes exactly where we wanted each of them in the house. They were extremely careful not to leave a mark on the floors or on any walls in the house, and I appreciate that SO much!! These guys are the best!!
5-star Google reviewGregorya year ago
**Outstanding Service and Unmatched Professionalism!** I recently used Little Guys Movers for my last move, and I couldn't be more impressed with the entire experience. From start to finish, their attention to detail was exceptional. They handled every item with care, ensuring that nothing was damaged during the move. The team was not only efficient but also incredibly friendly, making what is usually a stressful experience actually enjoyable.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • pricing113
  • polite staff56
  • professional movers28
  • efficient crew27
  • estimate27
  • polite movers10
  • careful movers9
  • quick move6
  • easy scheduling5
  • piano moving4

What the company says about itself

Taken from Little Guys Movers Raleigh’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Moving Moving Tips Blog Employment Free Quote About The History of Little Guys Movers”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial
  • chamberofcommerce.comdirectory

Before you hire Little Guys Movers Raleigh

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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