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Como Moving Labor

Mover in Columbia, Missouri

Google rating

4.8

Ratings counted

43

Are 1 or 2 star

4.7%Around typical

The rating breakdown

2 of the 43 ratings in Google’s published star breakdown for Como Moving Labor are one or two star.

Worked out from 43 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Columbia

This company4.7%
Typical listing in Columbia1.7%

2.9 percentage points higher than the middle of the 16 listings in Columbia we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
3990.7%
4 star
24.7%
3 star
00%
2 star
00%
1 star
24.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Como Moving Labor at 4.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Como Moving Labor, counted by matching the words they used.

  • Damage to belongings1 · 50%
  • Crew conduct1 · 50%

Counted across the 2 one and two star reviews we have read for Como Moving Labor. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewIlene G.6 years ago
It’s a shame zero stars isn’t a rating. 1. On April 5, 2020 Website says they are wearing gloves and masks during this time of Covid -19 for protection. Really??? Invisible ones? 2. Crew was slow and lacked skills in packing a truck. Poor judgement meant not all items could even be loaded. The time it’s has taken other companies to move the same house full of furniture in the past took many more hours and multiple items were damaged or broken. 3. The costs quoted were not what was charged.
Reply from the business

Ilene and her son Daniel Greenwell are con artists. The whole point of this post was to set up an charge-back with their bank. Basically they want to receive free labor services. After filing an claim with PayPal, which was denied, they went to their bank and filed a fraudulent charge-back claim.

1-star Google reviewAndy C.Edited 2 years ago
Update: Please do not use the ethics card when you did not get my business. I pay for the labor, not the color of your skin. You are unprofessional for even texting me with your remarks.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous9 · 45%
  • Worked hard and fast5 · 25%
  • Turned up when they said4 · 20%
  • Careful with belongings3 · 15%
  • Price matched the quote1 · 5%
  • Kept in touch1 · 5%

Counted across the 20 four and five star reviews we have read for Como Moving Labor. A review can mention more than one thing.

In their own words

5-star Google reviewUnique L.11 months ago
I had a great experience with Como Moving Labor! They showed up right on time, worked quickly, and were very professional throughout the entire process. They handled everything with care and made the move smooth and stress-free. On top of that, their rate was very reasonable for the quality of service they provided. Highly recommend!
Reply from the business

I really appreciate the review. Thank you!!

5-star Google reviewMaguire K.4 months ago
Ron and his crew did a great job moving our couch and nightstands. They were easy to work with, handled everything carefully, and came a day early, which helped us out. Would recommend.
Reply from the business

I appreciate the review. Thank you

5-star Google reviewShuCora W.2 years ago
Good communication throughout the process and great job moving everything from my old unit to the new unit…. Definitely using his service again.
Reply from the business

It was a pleasure moving you guys. Thank you!!

5-star Google reviewK H.2 years ago
We had to move a loved one’s belonging at the last minute on a humid Sunday afternoon which was not ideal; one moving company we called simply told us “Good luck!” Ron, however, was ready and willing to help us even though it was literally at the last minute. He was prompt, courteous, respectful of belongings as was his fellow mover Brandon. Ron was also affordable and did not try to take advantage of us even though a lot of other movers probably would have tried.
Reply from the business

I really appreciate the review & glad I was able to help out. Thank You!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling5
  • fair pricing4
  • affordability4
  • quality of work3
  • easy to work with2
  • minimizing damage2
  • short notice help2
  • respect for belongings2
  • responsiveness2
  • flexible2

Before you hire Como Moving Labor

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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