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Corrigan Moving Systems

Mover in Ann Arbor, Michigan

Google rating

4.7

Ratings counted

235

Are 1 or 2 star

6.0%Around typical

The rating breakdown

14 of the 235 ratings in Google’s published star breakdown for Corrigan Moving Systems are one or two star.

Against other listings in Ann Arbor

This company6.0%
Typical listing in Ann Arbor5.4%

About the same as the middle of the 16 listings in Ann Arbor we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
21189.8%
4 star
83.4%
3 star
20.9%
2 star
31.3%
1 star
114.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Corrigan Moving Systems at 6.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Corrigan Moving Systems, counted by matching the words they used.

  • Damage to belongings3 · 38%
  • Crew conduct3 · 38%

Counted across the 8 one and two star reviews we have read for Corrigan Moving Systems. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewM E.12 years ago
I have never written a negative review before, but after what I have been through, I want to make sure no one else has to go through this. I used Corrigan to move from Ann Arbor to Orlando, and it has been nothing but a nightmare! I paid for full value protection and the packers did not even wrap or pad any of my furniture. The worse part was at the destination. I had furniture in brand-new condition and pretty much every single piece arrived badly scratched, chipped, or broken.
1-star Google reviewDena B.Edited 11 months ago
DO NOT USE THIS MOVING COMPANY. We hired Corrigan to move us from San Diego, CA to Michigan. When we signed our contract, we were not notified of the possibility of our shipment being split into two. Half of our belongings arrived in Michigan on time, and it took an additional week and a half for the rest of our belongings to arrive. At one point we were told, " We don't know when the rest of your belongings will be shipped, it hasn't left CA yet".
Reply from the business

Thank you for sharing your concerns with us. We truly regret that the split shipment caused stress and inconvenience during your move, as we understand how important it is to have your belongings arrive together. In this case, the shipment … More

1-star Google reviewgonso7606Edited 5 years ago
Were do I even start? It has been one month since our move from MI to FL and we are still waiting for our living room furniture to arrive. It has been all lies from the start. Initially were given a 1-2 week delivery estimate, two days before our delivery they call to tell us we aren’t getting all out belongings because of overflow and stuff coming later. Turns out you have to pay the 5,500$ dollars for full delivery ( don’t pay dont get your stuff) but nobody knows when the rest is coming.
Reply from the business

Hello, from your review we aren't able to identify you as a customer. We don't have any shipments happening right now that match this description. Please call our office directly: [phone removed]

1-star Google reviewAdam T.8 years ago
Terrible service. Do not do business with these people, they will lie to You to cover their mistakes, corrupted business, STAY AWAY!!! If i could i would give them 0 stars but theres no such option. Very unsatisfied with the way this place is managed.
Reply from the business

Adam - I am the manager of the Ann Arbor office. I would like to learn more about your negative experience with Corrigan. I don't show any record of you having a move booked with Corrigan. Could it be under a different name? Please contact me at [email removed] or [phone removed]. -Kevin Corrigan

1-star Google reviewViviane S.Edited 2 years ago
If I could provide less than one star, I would. The 'moving coordinator' needs to move on out to some other vocation. As a customer I don't have time or tolerance for sloppy mistakes and rude behavior, especially with something as important …
Reply from the business

We're sorry you feel this way, but the sole error you’re referring to was a typo in your address on a confirmation email, which was quickly rectified. We also did not provide moving services to you, and only provided a free move estimate. Best wishes with your upcoming relocation!

1-star Google reviewAdriana Y.4 years ago
We are having a lot of issues to have things fixed after Corrigan delivered our sofas with a lot of stains and one part of our bed broken. It has been 2 months and they do not respond the emails regarding the claim properly. They do not …
Reply from the business

Thank you for your feedback. We’re sorry that you had some damage on your recent move. United Van Lines has been working with you to find a resolution, though Corrigan’s internal Claims Department has reached out to them to see if we can offer any assistance.

1-star Google reviewTracy C.7 years ago
If I could give Corrigan of Ann Arbor a negative review I would. I paid them a hefty fee to box items and I paid for insurance in case something went wrong. They DID NOT BOX a new 55" TV and they CRACKED THE SCREEN. They sent out …
Reply from the business

Hi Tracy. I’m sorry you are disappointed with the claim settlement. The adjusters that looked at your TV reported that the screen was not cracked. They said it appeared from the outside to be undamaged. The TV was denied because of these reports from the adjusters.

1-star Google reviewFei D.4 years ago
Very bad experience! Rude staff. Hard to communicate. Moving staff only cares about their working time and want to finish the work as soon as possible. I won’t recommend.
Reply from the business

Hello, Fei. Unfortunately, we have no record of a move under your name. Could it be listed under a different name? You're welcome to contact us to discuss this further: [phone removed]

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous11 · 58%
  • Worked hard and fast8 · 42%
  • Careful with belongings4 · 21%
  • Kept in touch2 · 11%
  • Turned up when they said1 · 5%

Counted across the 19 four and five star reviews we have read for Corrigan Moving Systems. A review can mention more than one thing.

In their own words

5-star Google reviewKarmen S.a month ago
Bryant, Mason, and Micah did a fantastic job on an extremely hot day. Friendly, efficient, and careful. Having them show up and make things go so smoothly was well worth the expense. Thank you and I look forward to recommending you in the future.
Reply from the business

Thank you for taking the time to share your experience! We are so proud of the service our team provides, especially in a heat wave! Thank you for choosing Corrigan.

5-star Google reviewD W.4 days ago
My crew at Corrigan did an amazing job with our move. They showed up on time, were very polite and courteous and worked hard all day. In fact, they finished about an hour early saving me a few bucks. Thank you to Mateo Hills, Bernard Gonzaga, Keldon Perron, Nick Neuman and Elbert Matthews. Highly recommend this crew!!!!
Reply from the business

We'll be sure your crew sees this review. Thank you for helping us celebrate their great work.

5-star Google reviewRyan D.a month ago
Dawson (our driver) and Keith did a fantastic job with the move. The whole thing went quickly, and communication was excellent throughout, both leading up and while they were here. …
Reply from the business

Thank you for sharing your 5 star experience! The crew will be thrilled to hear your feedback.

5-star Google reviewKaren A.a week ago
Corrigan is most definitely a top notch moving company! I hired them after I met with a few long distance moving companies & after I read their glowing reviews, I knew they were the ones. They were absolutely amazing! You can tell right way they are highly experienced. They were so supportive and made the experience positive & relieved my stress and me being overwhelmed. Moving can be stressful for most & they went above & beyond & we had a great experience.
Reply from the business

We'll be sure to share your kind words with your moving team. They'll appreciate knowing they made a positive impact! Thank you for trusting Corrigan.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff18
  • efficient staff18
  • polite movers8
  • careful packing6
  • polite team6
  • smooth move4
  • professional packers4
  • moving coordinator3
  • arrived early2
  • fast move2

What the company says about itself

Taken from Corrigan Moving Systems’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

Operating numbers published on their site

  • MC 67234

Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…storage facilities equipped with 24/7 protection in case you need extra space”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…moving company. Contact us for a free quote or schedule a consultation with our exp”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…moving company is reputable: They are licensed and offer moving valuation, they are tr”Raw text captured from the page, including any surrounding navigation.

  • Publishes a licence or operating numbersays on their website
    Show the text this came from

    “Payment Licenses PUCO # 2101-HG IL C.C. License #: 117864 United Van Lines ICC NO.MC-67234 US D”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “OH View Locations Move internationally Since 1929 Our History The Corrigan Story Establis”Raw text captured from the page, including any surrounding navigation.

Before you hire Corrigan Moving Systems

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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