Professional Movers.com
Moving and storage service in Ann Arbor, Michigan
Its address is in Walled Lake, Michigan. It appears here because Google returns it for Ann Arbor.
Google rating
4.9
Ratings counted
558
Are 1 or 2 star
0.9%Unusually few
The rating breakdown
5 of the 558 ratings in Google’s published star breakdown for Professional Movers.com are one or two star.
Against other listings in Ann Arbor
4.5 percentage points lower than the middle of the 16 listings in Ann Arbor we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 543 | 97.3% | |
| 4 star | 9 | 1.6% | |
| 3 star | 1 | 0.2% | |
| 2 star | 1 | 0.2% | |
| 1 star | 4 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Professional Movers.com at 0.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 55%
- Worked hard and fast11 · 50%
- Turned up when they said5 · 23%
- Careful with belongings1 · 5%
- Kept in touch1 · 5%
Counted across the 22 four and five star reviews we have read for Professional Movers.com. A review can mention more than one thing.
In their own words
We had THE BEST MOVE EXPERIENCE today by RUSSELL & BRADLEY! These gentlemen were efficient, polite, careful & executed packing, loading , driving, & unloading to A TOTAL OF 4 locations on the HOTTEST DAY OF THE YEAR! They couldn’t have been nicer& more congenial. My sister, brother & I ( and mom of course) are extremely grateful to RUSSELL & BRADLEY. …. A terrific team at Professional Movers!!
From my very first call with Don, I knew I was in good hands. The communication was outstanding—they clearly explained the process, followed up promptly, and did exactly what they said they would do. The two movers arrived on time with …
We recently hired Professional Movers to move our personal belongings and household goods from a large storage unit into our home, and they exceeded our expectations in every way. The entire crew was professional, courteous, and incredibly hardworking. From the moment they arrived, they hustled and worked efficiently while taking great care of our belongings. Their organization, attention to detail, and strong work ethic allowed them to complete the move ahead of schedule, which was greatly appreciated.
I had a great experience with Professional Movers! My final cost actually came in under the original quote, which was a pleasant surprise. Nick, Jordan, and Damian worked hard from start to finish, maintained great attitudes, and took excellent care of all of my belongings. They made the entire moving process much less stressful. I would definitely hire this company again and highly recommend them!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling74
- polite staff72
- professional movers71
- efficient movers49
- furniture moving17
- quick move9
- accurate estimate6
- hot tub moving3
- no damage to furniture2
- baby grand piano moving2
What the company says about itself
Taken from Professional Movers.com’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“…in residential moves of all sizes. Family-owned since 1978. With 45+ years of experienc”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…deliver the same five-star, money-back-guaranteed experience that has earned us the Detro”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Reviews Schedule A Video Estimate Free Estimate Call or Text Call Us Text Us Profession”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…clean, well-maintained, and monitored 24/7. We offer a variety of storage options”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…moves of all sizes. Family-owned since 1978. With 45+ years of experience, we have”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…is a Michigan-based moving company with over 30 years of experience. We offer a comprehensive”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“100% Money-Back Performance Guarantee , A+ rating with the Better Business Bureau, USDOT”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…all aspects of your relocation. From insured piano moving to renting our reusable pl”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory