Cruise Movers Edmonton
Google rating
4.7
Ratings counted
46
Are 1 or 2 star
4.3%Around typical
The rating breakdown
2 of the 46 ratings in Google’s published star breakdown for Cruise Movers Edmonton are one or two star.
Worked out from 46 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Edmonton
1.6 percentage points higher than the middle of the 21 movers in Edmonton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 80.4% | |
| 4 star | 7 | 15.2% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 4.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Cruise Movers Edmonton at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Cruise Movers Edmonton, counted by matching the words they used.
- Booked by one company, moved by another1 · 50%
Counted across the 2 one and two star reviews we have read for Cruise Movers Edmonton. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Watch out for these guys!! Scam/rip off artist! We booked Justin for a move, paid the deposit, and the night before the move we recieved a call from another moving company, stating Justin was unable to provide the service and that this third party would be happy to help, but they would require payment for bring the truck from Calgary, an additional 3 hours each way, Justin assured his colleague the cost was not an issue.
I don't know how Justin (Owner) got 5 star for his work. He gave me a quote of $1300 to move stuff from Edmonton to Victoria and just 3 days before the moving he quoted me $5000. Seriously? It is 4 times of initial quote and I was just relying on him for moving my stuff. Even if it was a rough estimate, it can't be this rough. Justin, it is absolutely not acceptable and I am feeling so nervous to deal with businesses in Canada. Poor experiences all-around as a new immigrant in Canada.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 29%
- Professional and courteous8 · 29%
- Turned up when they said7 · 25%
- Careful with belongings5 · 18%
- Kept in touch2 · 7%
- Price matched the quote1 · 4%
Counted across the 28 four and five star reviews we have read for Cruise Movers Edmonton. A review can mention more than one thing.
In their own words
Great movers. The staff was super friendly and easy to talk to. They showed up on time and really put in the effort. I would definitely hire them again.
We had a great experience! Movers were efficient and careful. Would definitely recommend!!
Great service, great price. Joe was very friendly and courteous. Would highly recommend this company. They moved a large heavy piano for a very good price.
The movers were fantastic! I had requested their service on short notice and they had no problem with it. My furniture was treated with care. On the spot I asked for extra help cleaning out the garage and other junk from the house. They were incredibly accommodating, friendly, respectful and kind. My furniture was brought to my storage unit and they rearranged everything so it was fully organized providing me more space. I would 100% recommend this company!
Thank you
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff6
- piano6
- punctuality4
- piano moving4
- quote3
- kind staff3
- efficiency3
- careful2
- phone2
- careful handling2
What the company says about itself
Taken from Cruise Movers Edmonton’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…of our affordable piano movers are guaranteed arrival periods and top-notch service.”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…local piano movers are professionally licensed, insured and have their background veri”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- birdeye.comreviews