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Cruise Movers Lethbridge

Mover in Lethbridge, Alberta

Google rating

4.7

Ratings counted

50

Are 1 or 2 star

4.0%Around typical

The rating breakdown

2 of the 50 ratings in Google’s published star breakdown for Cruise Movers Lethbridge are one or two star.

Against other listings in Lethbridge

This company4.0%
Typical listing in Lethbridge3.8%

About the same as the middle of the 16 listings in Lethbridge we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
3876.0%
4 star
1020.0%
3 star
00%
2 star
12.0%
1 star
12.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Cruise Movers Lethbridge at 4.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Cruise Movers Lethbridge, counted by matching the words they used.

  • Damage to belongings1 · 50%

Counted across the 2 one and two star reviews we have read for Cruise Movers Lethbridge. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJackie M.5 months ago
I had a horrible experience with Cruise movers, Rob was 1.5 hrs late and he knew I was on a time line. He was very careless with my furniture and even broke on of my dressers. If I wouldn’t have shrink wrapped my stuff I am sure more things would have been damaged. He said he would give me a discount for being late but still charged me the same amount. I said I wouldn’t be paying for his travel time either.
2-star Google reviewTasha G.11 months ago
The fellas that showed up to move us were amazing. Their boss on the other hand has no idea how to run a company. I would really not recommend them.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous3 · 19%
  • Turned up when they said2 · 13%
  • Careful with belongings2 · 13%
  • Worked hard and fast2 · 13%
  • Kept in touch2 · 13%
  • Price matched the quote1 · 6%

Counted across the 16 four and five star reviews we have read for Cruise Movers Lethbridge. A review can mention more than one thing.

In their own words

4-star Google reviewHarold G.2 years ago
Amazing moving and packing crew! Economical, quick, trustworthy, and incredibly helpful. The staff was really supportive! They carefully packed our fragile items, disassembled and reassembled our furniture and even helped us set up in the new place..!
4-star Google reviewLela F.2 years ago
Great work. they were on time and really friendly. They also didn't stop until the job was finished.
4-star Google reviewBen R.5 months ago
Josh and his team handled our long-distance move with incredible care, securely wrapping our furniture and delivering everything across state lines right on schedule without a single scratch.
Reply from the business

Thank you

5-star Google reviewStephanie M.11 months ago
Darcy and his helper went above and beyond they did an excellent job. They were very personable very helpful and kind. Excellent at the job excellent service would recommend it to anyone

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • efficiency6
  • careful handling4
  • moving experience3
  • secure unloading2
  • helpfulness2
  • clear information2
  • quick2
  • kind staff2
  • smooth move2
  • nice movers2

What the company says about itself

Taken from Cruise Movers Lethbridge’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…that our packaging services are totally insured. That’s why we are the go-to movers of”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory
  • birdeye.comreviews
  • facebook.comsocial
  • yellowpages.cadirectory

Before you hire Cruise Movers Lethbridge

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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