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Dan The Mover

Mover in Newtown, Pennsylvania

Google rating

4.9

Ratings counted

237

Are 1 or 2 star

1.7%Unusually few

The rating breakdown

4 of the 237 ratings in Google’s published star breakdown for Dan The Mover are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
23197.5%
4 star
10.4%
3 star
10.4%
2 star
10.4%
1 star
31.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Dan The Mover at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Dan The Mover, counted by matching the words they used.

  • Damage to belongings2 · 67%
  • Stopped responding1 · 33%

Counted across the 3 one and two star reviews we have read for Dan The Mover. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewHuan Z.5 years ago
Unfortunately they didn’t do a good job. We trusted them and didn’t watch every step while they moved our furniture from our old place to the new home. However they damaged several things. The worst is our king mattress which costs three thousand dollars. No one told us about the damage. We found it ourselves while we tried to rearrange our bed later. We were not informed that they offer insurance before we moved, otherwise we definitely would have chosen it. I emailed them and got no response for this.
Reply from the business

Hi Zhang. Danthemover has a long 25 years of great service. We try our best to provide the … More

1-star Google reviewMs. T.7 years ago
Damaged my piece of equipment. When I called with my concern stated I had to pay 100.00 for insurance for him to fix it. Very disappointed in this guy and his wife's attitude when I brought up the damage. Instead of just over to fix, replace or offer to turn into his insurance company, tried to skirt around it and was no help at all! Never use this guy again. Now my stuff is damaged and I have kept this in perfect condition. One bad mover and it's junked.
Reply from the business

The one star review you left is very unfair. From the start we communicated well. At no time were we rude. … More

1-star Google reviewClaire L.11 years ago
These movers can't even return a call. Left an email. Called 3 times now over a week. I went with a different service because I shouldn't have to hunt down a mover to call me back. Ridiculous.
Reply from the business

Hi Claire Lauren We are a small company and owner operated (try to give everyone the person … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous11 · 55%
  • Worked hard and fast7 · 35%
  • Turned up when they said4 · 20%
  • Careful with belongings4 · 20%

Counted across the 20 four and five star reviews we have read for Dan The Mover. A review can mention more than one thing.

In their own words

5-star Google reviewDiana B.3 weeks ago
Dan and his crew were the utmost professionals from the initial estimate to the final delivery. We had a very short window to complete our move, and he went above and beyond to fit us into his schedule—even on one of the hottest days of the summer. The entire team was efficient, careful, and professional throughout the process. Dan has become our permanent moving company for both our personal and professional moving needs. We highly recommend him to anyone looking for a reliable, trustworthy moving company!
5-star Google reviewLaura U.3 months ago
Dan and his crew were very professional and careful with all the moving. We moved a full 3 bedroom house and they had it done in only a few hours. They were on time and very friendly. I have already recommended them to all my friends who are planning on moving in the near future. Very reasonably priced.
4-star Google reviewJerilyn B.10 years ago
I have used Dan's services for 2 moves; one was from a lower floor in an apartment to a higher floor, the other recently from an apartment to a storage facility. Dan's team showed up at the agreed upon time and expertly moved a large amount of furniture and boxes down three flights of steps in an un- air conditioned hallway (in August). He also got rid of some large pieces of old furniture at a significant discount. His prices are reasonable and there are no surprises/last minute changes.
5-star Google reviewIna Z.5 months ago
I recently had the pleasure of working with Dan the Mover, and I couldn’t be happier with the experiences. From start to finis, their team was professional, reliable and incredibly efficient. Whether you are moving locally or long distances, the truly know what they are doing. The handled all of my belongings with great care, making sure everything was packed securely and transported safely. I highly recommend them to anyone looking for a stressful moving experience.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • respectful staff22
  • smooth move14
  • reasonable pricing10
  • no hidden fees4
  • efficient move4
  • office move4
  • flexible scheduling3
  • long distance moving2
  • overnight storage2
  • flawless move2

What the company says about itself

Taken from Dan The Mover’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States how long it has tradedsays on their website
    Show the text this came from

    “> Contact Us YOU CAN DEPEND ON DAN! For over 25 years, Dan the Mover has been the go-to long-”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Estimate Form 0 items Call For a FREE Estimate! 215-675-2513 Call For a FREE Estimate!”Raw text captured from the page, including any surrounding navigation.

Before you hire Dan The Mover

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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