Daniel Moving & Storage Co Inc
Mover in Little Rock, Arkansas
Its address is in North Little Rock, Arkansas. It appears here because Google returns it for Little Rock.
Google rating
3.9
Ratings counted
35
Are 1 or 2 star
22.9%Well above typical
The rating breakdown
8 of the 35 ratings in Google’s published star breakdown for Daniel Moving & Storage Co Inc are one or two star.
Worked out from 35 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Little Rock
20.7 percentage points higher than the middle of the 19 listings in Little Rock we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 21 | 60.0% | |
| 4 star | 4 | 11.4% | |
| 3 star | 2 | 5.7% | |
| 2 star | 3 | 8.6% | |
| 1 star | 5 | 14.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Daniel Moving & Storage Co Inc at 22.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Daniel Moving & Storage Co Inc, counted by matching the words they used.
- Damage to belongings2 · 40%
- Items missing or never delivered1 · 20%
- Late, delayed or a no-show1 · 20%
- Crew conduct1 · 20%
Counted across the 5 one and two star reviews we have read for Daniel Moving & Storage Co Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
IRRESPONSIBLE and UNPROFESSIONAL company. Showed up hours late every day. First day of the move, during COVID-19, said they did not have masks with them. We called their front office, and manager informed us the movers were just lying to us and did have masks. Damaged walls, door frames, stairwell, carpets during move. Did not use blankets/sheets/protective pads when packing our items. Told us, “they do that later” but never did.
I apologize that you felt your move was not completed to your satisfaction. I have checked on your household goods, and they are all wrapped and padded correctly in storage. The crew did use their equipment appropriately. The crew was also provided face masks, gloves, and Lysol wipes.
Movers came in on time and packed all of our delicate items well. However they smelled very bad and weren’t friendly. They sealed the crate for our furniture very poorly, so moisture got in there. Our mattress is covered in mold. Also, our bed frame is broken. Our door knobs to a chest and my vintage vinyls are missing.
Let me just say beware!!! This company DOES NOT TAKE OWNERSHIP FOR MISTAKES MADE ON THERE PART!!! A large object was not included in a quote and it was going to be moved out of state not being included after the contracted price. We were never told it was not included until today even when they tried to take it the previous day. A sticker was on the item and the item was literally in the walk path of entering the home from the garage. It’s pretty hard to miss.
Daniel Moving & Storage is dedicated to making our customers happy. We are unaware of which move you are referring too, and would like to discuss this further, as we do not have anyone in the office with a first name of Daniel. Please feel free to contact us to discuss this further.
Daniel Moving & Storage moved me from N. Little Rock to North Houston area. I was told that my belongings would be wrapped and/or put in cartons for protection. None of that happened. They damaged almost every piece of my hand made furniture, damaged many of my expensive tools and tool boxes, put large gouges in my brand new bicycle, stripped a mirror off of my motorcycle and put several scratches on it, and collapsed the wheels and bottom shelf of a hand made rolling storage cabinet.
Terrible, I went to get loaded and the crew was smoking marijuana and drinking beer and as they loaded my truck furniture got broken. This place is a nightmare.
Daniel Moving and Storage is dedicated to making our customers happy. We have not heard of this incident, but would like to discuss it further. Please contact our office at your earliest convenience to discuss the issue.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 36%
- Worked hard and fast4 · 29%
- Careful with belongings2 · 14%
- Turned up when they said1 · 7%
Counted across the 14 four and five star reviews we have read for Daniel Moving & Storage Co Inc. A review can mention more than one thing.
In their own words
Military assigned this company for our recent PCS move and it was CONUS to OCONUS move. We heard a lot of horror stories about moving companies that military assigns for their troops so I was nervous. However, not this company! They treated our stuff with respect. Wrapped and packed everything nicely. Wrote everything accurately whats in the box and it matched on inventory sheet. They record serial number on each electronic items on inventory sheet (PC, Gaming system etc).
This was the best move we’ve ever had. All of the workers were great. The driver, Earl, was outstanding. They were always on time and worked hard. Shiela, the estimator/coordinator was very helpful and made the whole thing easy. Unless they provide service to our next destination, Heaven, this will be our last move, but we’d recommend them to anyone else.
I cannot recommend this company highly enough. The crew that unloaded our move was careful and considerate, and worked very well as a team. Our move was challenging, as we are moving into a smaller home, but the crew was very patient in helping deliver our goods as efficiently and safely as possible.
Had a great experience with Daniel moving. Shiela was great to work with. During these difficult times moving across states can be much stressful. Sheila was able to make the move smooth enough for us. To Shiela and everyone we worked with on this move , a big Thank You!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture3
- job3
- punctuality2
- professional packing2
- careful crew2
- hard work2
What the company says about itself
Taken from Daniel Moving & Storage Co Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“AR 72114 Call: (501) 214-0056 GET YOUR FREE QUOTE NOW! Moving From Moving To NEXT 5/5 Ave”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“Moving Why Allied Van Lines? We have over 95 years of experience handling cross-country mo”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
Show the text this came from
“Lines in N Ltl Rock. Our agents have an A+ rating with the Better Business Bureau and hav”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- chamberofcommerce.comdirectory