Day Transfer Co.
Moving and storage service in Clarksville, Tennessee
Google rating
4.0
Ratings counted
44
Are 1 or 2 star
27.3%Well above typical
The rating breakdown
12 of the 44 ratings in Google’s published star breakdown for Day Transfer Co. are one or two star.
Worked out from 44 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Clarksville
23.7 percentage points higher than the middle of the 18 listings in Clarksville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 31 | 70.5% | |
| 4 star | 1 | 2.3% | |
| 3 star | 0 | 0% | |
| 2 star | 4 | 9.1% | |
| 1 star | 8 | 18.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Day Transfer Co. at 27.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Day Transfer Co., counted by matching the words they used.
- Damage to belongings3 · 38%
- Crew conduct2 · 25%
- Items missing or never delivered1 · 13%
- Late, delayed or a no-show1 · 13%
- Booked by one company, moved by another1 · 13%
Counted across the 8 one and two star reviews we have read for Day Transfer Co.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Overall, we had an okay experience. The packers were fabulous. Special shout-out to Tyler, Xavier, Mikah, Jay, Jacob, and Deandre. We could not boast about them enough! They were professional, efficient and polite. We also felt like all of our things were packed thoughtfully and have yet to find anything broken - so thank you all for that! Our loading crew was also great.
Most of the packed stuff made it ok. Second truck was used, showed up late, customer service was super rude when I asked. I had to get Military Quality Assurance involved just to get an answer from them
We are a military family and this has not been our first move. We actually used the same company when PCSing from Fayetteville to Clarksville and had a much better experience. Well, we just moved from Clarksville to our next duty station and have been slowly unpacking boxes. I'm absolutely appalled by the lack of care for our things, especially our children's. I've never had this many items damaged in a move before. Things were thrown every which way into boxes, heavy items were placed on top of breakable ones.
The staff was very friendly to work with but they were extremely careless with our belongings. Out of 8 military moves, I have never had so much arrive broken.....and it's clear it's from poor packing. Would not recommend to anyone who has a choice
If I could give zero stars I would. The movers had no concern of our fragile stuff. Repacked our boxes and mixed matched stuff. They also put heavy stuff on top of fragile keepsakes. Very unprofessional when handling your goods. Will never …
When we moved back home after my husband left the military, Day Transfer Co. was in charge of the packing, loading, moving, unloading, and unpacking of our home goods. I have nothing bad to say about the laborers or drivers. We had a big …
Just conducted a PCS move out with Day Transfer. The staff that my family and I dealt with were all very nice and friendly. However, the packers, specifically one of them, didn’t do their job which has made my family and I scrambling to …
Broken antique furniture, lied to multiple times during moving, didn't do the full job they were laid for. Couldn't wait for these guys to leave my home
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 67%
- Worked hard and fast1 · 17%
Counted across the 6 four and five star reviews we have read for Day Transfer Co.. A review can mention more than one thing.
In their own words
Day Transfer saved our move. They were polite and extremely helpful. They finished the job the other packing company could not. I was so stressed... But then Day Transfer showed up, and the driver then told us he's got this! And he sure did! They took care of everything. My stress started melting away. They even made sure my (priceless to me) player piano made the move safely. It was such a relief. Day Transfer is the only company to use!
Amazing people! Really kind and hard workers. You can tell they care for your items like it's theirs.
On a PCS, they were scheduled to just load and deliver. Packers were another company, but the packers poorly packed and Day Transfer saved the move. They let us know how we could work a direct delivery AND had to finish packing that the other company never finished. This move would have been so much worse without them.
Absolutely outstanding service! Our three movers were very professional, polite and worked hard. The weather was very hot and they just kept going and never changed how they handled the furniture and boxes. Not one piece was broken or mishandled. They are a team I would highly recommend to anyone.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- moving company4
- kind staff3
- loading crew2
- house2
- quick work2
- boxes2
- driver2
- kids2
- laborers2
- pcs2
What the company says about itself
Taken from Day Transfer Co.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…with National Van Lines, every item is insured for extra peace of mind. Long-Distance”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…ntgomery, AL Moving & Packing Tips Free Quote Get a FREE QUOTE Click Here to get Star”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…hard work, so you don’t have to Over 75 Years of Service Long standing reputation for”Raw text captured from the page, including any surrounding navigation.