Déménagement/Entreposage Le Gars du Pickup
Google rating
4.9
Ratings counted
507
Are 1 or 2 star
1.6%Unusually few
The rating breakdown
8 of the 507 ratings in Google’s published star breakdown for Déménagement/Entreposage Le Gars du Pickup are one or two star.
Against other listings in Québec
2.4 percentage points lower than the middle of the 20 listings in Québec we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 496 | 97.8% | |
| 4 star | 3 | 0.6% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.2% | |
| 1 star | 7 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Déménagement/Entreposage Le Gars du Pickup at 1.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Déménagement/Entreposage Le Gars du Pickup, counted by matching the words they used.
- Damage to belongings3 · 43%
- Stopped responding1 · 14%
Counted across the 7 one and two star reviews we have read for Déménagement/Entreposage Le Gars du Pickup. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would like to add a follow-up to my previous review. To date, I have received no response from management, not even a simple acknowledgment of receipt of my message. This silence is very telling of the lack of consideration shown to dissatisfied customers. It is also easy to see that the company only responds to positive comments, but remains completely silent on negative ones. This lack of transparency and openness to criticism is, in my opinion, very concerning.
I decided to do business with this company because of the excellent reviews. Unfortunately, my experience was quite different. Judging by the other 1-star reviews, it seems they're a great company when things go well, but if something goes wrong, they offer no after-sales service. I moved on June 18th. On July 1st, I sent an email to report various damages and incidents that occurred during the move.
September 2025. Bad experience. Beware, if there's any damage, the company washes its hands of it. Despite my calls and emails with supporting photos, there was no follow-up, just total silence. The company completely shirks responsibility. Advice: choose another company because you don't know if there will be damage during the move. I had to pay for the repairs myself because the company representative wouldn't take responsibility. The result: a high-end refrigerator precariously balanced on three supports.
The move took four times longer than last time. Seriously, one of the guys had his hands in his pockets and was just pacing around; I've never seen anyone walk so slowly. Absolutely nothing was happening, and I had to help them even though I'm injured. Only one of them seemed to know what he was doing. It cost me an arm and a leg. Is this some new way to inflate prices? I messaged the company privately, but haven't received a response after a week. Honestly disappointing; I'd almost call it theft...
Six and a half hours to empty a two-bedroom apartment and five pieces of furniture were broken. They forced me to pay and then refused to speak to anyone about the damages afterward. They'll probably try to tell me there's no client under my name. A classic.
You don't have me in your records because you offered to waive the invoice if I paid cash to avoid taxes! We wanted an honest company with good values! Unfortunately, that's not the kind of service you offer, from what I understand! Thanks anyway!
Mr. Bédard, we checked our booking calendar and you are not one of our clients. Please call me back at ([phone removed] to clarify this notice. We look forward to your call. Thank you!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous144 · 57%
- Worked hard and fast122 · 48%
- Turned up when they said16 · 6%
- Careful with belongings15 · 6%
- Price matched the quote1 · <1%
- Kept in touch1 · <1%
Counted across the 254 four and five star reviews we have read for Déménagement/Entreposage Le Gars du Pickup. A review can mention more than one thing.
In their own words
Jimbo, Jules, Matt, Émile, Mainguy, and Anthony arrived right on time and were extremely efficient. They work carefully and are polite, courteous, and above all, effective. You were recommended to me, and I recommend you in turn.
I moved from Saint-Roch to Limoilou today and I chose Le Gars du Pickup, located on 1st Avenue, as my movers. The best choice I've made in a long time! 😀 At 9:00 this morning, Fred, Jacob, and Jimbo showed up at my house and immediately started loading their truck. True pros; polite, respectful, attentive, and so much more. Everything was finished before I had lunch. All in all, excellent service at a very reasonable price. My next move will definitely be with Le Gars du Pickup.
Merci! :)
I chose "The Pick-Up Guy" for a move. The experience was more than positive, with care taken to ensure the contract was clear, communication was smooth, and the furniture was transported quickly and efficiently, all with the courtesy and friendliness of David and Fred.
Merci! :)
Highly professional service from Le Gars du Pickup Moving. The move on November 29th went very smoothly. The three young men, Ti-Tom, Tommy, and Antho, were extremely kind, courteous, and friendly. They worked quickly and were incredibly helpful, making the day much less stressful. Scheduling the move was flawless from start to finish; no complaints whatsoever. A truly 5-star service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient staff21
- stress-free move15
- fast moving13
- packaging10
- friendly movers10
- efficient moving8
- no breakage4
- meticulous move4
- conscientious staff3
- stress management3
- reliable team2