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Denver Professional Movers

Mover in Brighton, Colorado

Its address is in Aurora, Colorado. It appears here because Google returns it for Brighton.

Google rating

4.8

Ratings counted

367

Are 1 or 2 star

6.0%Around typical

The rating breakdown

22 of the 367 ratings in Google’s published star breakdown for Denver Professional Movers are one or two star.

Against other movers in Brighton

This company6.0%
Typical mover in Brighton6.5%

About the same as the middle of the 6 movers in Brighton we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
34192.9%
4 star
20.5%
3 star
20.5%
2 star
30.8%
1 star
195.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Denver Professional Movers at 6.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Denver Professional Movers, counted by matching the words they used.

  • Damage to belongings6 · 30%
  • Items missing or never delivered5 · 25%
  • Crew conduct4 · 20%
  • Price rose after the quote2 · 10%
  • Late, delayed or a no-show1 · 5%
  • Stopped responding1 · 5%

Counted across the 20 one and two star reviews we have read for Denver Professional Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewAlexander S.2 years ago
I am legitimately baffled at the quality of service here. We booked a service to move our furniture and boxes of items as well as pick up our kitchen and move that as well. They did not wrap our furniture prior to moving it, leaving me to frantically wrap them in blankets to keep everything from being damaged. They did not arrive with packing supplies despite stating they do. They offered to wait around for 45 minutes to get them to us, despite being paid by the hour.
2-star Google reviewJessica N.9 years ago
The only reason this place gets two stars is they only broke one lamp and the movers were nice. Other than that the experience was the worst I've ever had. I used to live in New York and had to move every two years so at least 5 times in the past 6 years so I've got a bit of experience under my belt. My fiancé called this company and told them we had a one bedroom 900 sq ft apartment in a luxury building with an elevator and that we could only have the elevator for 2 hrs.
1-star Google reviewOliver C.Edited 6 years ago
I have given this company a week to right their wrong, don't normally write reviews, but this one needs to be. Movers showed up late after they were scheduled, and its very easy to see why they chose to bill hourly, 3 movers, one on phone most of the time. Entire move took 8 hours, for reference, a company named "youmoveme" did this same move in 5 hours just a year ago.. Now, hard to judge a company for just being slow if everything arrived ok, but it did not, they literally destroyed a leather couch.
1-star Google reviewLeslie C.9 years ago
BEWARE, THEY HIRE THIEVES!!! I HAD TO PUT A STAR RATING OR THEY WOULD'NT POST THIS REVIEW . I hired this company for my kids who were moving and couldn't afford to hire someone. My sons fiance had put her engagement ring on her bedside table while she was packing. She came back to see that it had been stolen. There were only 4 people that were in their apartment moving. There were two movers and my son & his fiance. My sons finance was absolutely devastated. It was clear that one of the movers stole it.
1-star Google reviewElena M.2 years ago
This company is a COMPLETE shame! They overcharged., under prepared, and purposely took there time to move. A one bedroom apartment took them 11 hrs!! Do NOT use them!!
1-star Google reviewAddison W.10 years ago
We moved across town from Denver to Westminster with Denver Professional Movers in September, and we will never work with them again. Although the movers were very nice and hardworking, they certainly were not professional, and we are still digging out of the bad experience we had. We do not recommend them and urge others to avoid them. Here's a bit more detail about our experience: When we called to inquire about the company, we asked if they had workers who were experienced in packing.
Reply from the business

I am sorry but I checked several times for your name in our system and I cannot find your name. It maybe possible that you have Denver Professional Movers confused with a similar business.

1-star Google reviewSam J.7 years ago
I had a relatively simple move that only took 1.5 hrs. It was understood that this company charged a 3 hr minimum. I told the two movers that I would only need them for max two hours, but would obviously pay them for the full three hours. So I found it really annoying that the 2 movers that I had kept asking me if we were done or almost done about an hr into the move.
1-star Google reviewPhil G.Edited 6 years ago
Unfortunately, a horrible experience with these guys. First off, not all of them spoke English, maybe even only one, so it made communication with them very difficult. Telling them what we wanted or what we needed to do seemed to fall on deaf ears unfortunately, if you want to call it that since it was obviously unable to communicate with them.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous163 · 51%
  • Worked hard and fast141 · 44%
  • Turned up when they said71 · 22%
  • Careful with belongings71 · 22%
  • Kept in touch13 · 4%
  • Price matched the quote11 · 3%

Counted across the 320 four and five star reviews we have read for Denver Professional Movers. A review can mention more than one thing.

In their own words

5-star Google reviewAmetkhan M.a year ago
Exceptional Moving Service – Highly Recommended! I recently hired Denver Professional Movers, and I couldn’t be more pleased with their service! From the first call to the final box being unloaded, Otabek, Ulugbek, and their team were incredibly professional, efficient, and careful with my belongings. Scheduling was easy, and their communication throughout the process was excellent. On moving day, the crew arrived on time, worked quickly, and handled everything with great care.
Reply from the business

Knowing you had a great experience means everything to us! We’re grateful for your trust and kind words. Thank you!

5-star Google reviewClaire S.3 years ago
Had a really great experience with Orif and his team of movers yesterday. They were so hard working and kind throughout the process. I was moving to a three story walk up and they handled the move incredibly well, everything is perfectly in tact and they worked so hard throughout the move. One tip though - make sure you screen shot your quote from Denver Professional Movers with the hours estimate before the move. I was told I’d have the movers for 2 hours and that’s what I was quoted.
Reply from the business

Hello Claire, We're humbled by your kind words and thrilled to have served you well. Thank you for your support and for letting us know about your positive experience!

5-star Google reviewDevynne C.a year ago
Had a wonderful experience! Reserved a 3 man crew for my 2 bed apartment move 10/19/24 and they were about their business!… They made sure they had clarity of what was needed to be moved, packed and wrapped before moving anything. They weren’t distracted by phone calls or just standing around talking they were focused as soon as they finished introducing themselves. My move was down one flight of stairs at my old place and up one flight at my new place and was completed in the 2 hours I purchased.
Reply from the business

Hello Devynne, Thank you for the glowing review! We’re thrilled to have made your move a positive experience. Your feedback inspires us to keep delivering exceptional service!

5-star Google reviewVasilakhon R.a year ago
I had an amazing experience with Denver Professional Movers, and one of the highlights was definitely their incredible team. From the moment they arrived, their positive energy was contagious. They greeted me with smiles and a sense of professionalism that immediately put me at ease. Throughout the entire move, they were so friendly and attentive, asking questions to ensure my items were handled the way I wanted.
Reply from the business

Your happiness is the best reward! We’re honored to have made your move smooth and stress-free. Thank you for choosing us!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • professional movers23
  • smooth move15
  • quick movers13
  • fast move12
  • furniture moving10
  • booking process6
  • secure packing5
  • hourly rate4
  • careful with fragile items4
  • packing efficiency3
  • reliable moving company2

Before you hire Denver Professional Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other movers in Brighton

BusinessGoogle rating
College Hunks Hauling Junk and Moving North DenverMover · Brighton, Colorado · based in Federal Heights4.93,036
Mesa Moving and Storage: DenverMover · Brighton, Colorado · based in Aurora4.91,543
Gentle John's Moving & StorageMoving and storage service · Brighton, Colorado · based in Denver4.7866
Eden's Moving Services Inc.Mover · Brighton, Colorado · based in Denver3.9656
Moving U DenverMover · Brighton, Colorado · based in Denver4.6416
All My Sons Moving & StorageMoving and storage service · Wheat Ridge, Colorado · based in Denver4.711,692

See all 6 movers in Brighton →