Dependable Dallas Movers and Junk Removal
Moving and storage service in Dallas, Texas
Google rating
4.9
Ratings counted
297
Are 1 or 2 star
2.4%Around typical
The rating breakdown
7 of the 297 ratings in Google’s published star breakdown for Dependable Dallas Movers and Junk Removal are one or two star.
Against other movers in Dallas
0.9 percentage points lower than the middle of the 27 movers in Dallas we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 289 | 97.3% | |
| 4 star | 1 | 0.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Dependable Dallas Movers and Junk Removal at 2.4%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Dependable Dallas Movers and Junk Removal, counted by matching the words they used.
- Crew conduct2 · 50%
Counted across the 4 one and two star reviews we have read for Dependable Dallas Movers and Junk Removal. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I was hesitant about using a Black owned mover because the last situation was horrible. However, watching the video of Keon expressing how trustworthy they were, I decided to give it a chance. Tevin and the crew were amazing! I thought that I would be giving a 5 star rating, but when it came to a breakdown previously provided listing the removal of a mattress which was already included in the quote, he acted as if it never happened! I couldn't find my document but he should have the original.
This is an attempt to discredit and defame a black owned business because this customer did not like the price that was given.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous164 · 62%
- Worked hard and fast108 · 41%
- Turned up when they said71 · 27%
- Careful with belongings42 · 16%
- Kept in touch36 · 14%
- Price matched the quote8 · 3%
Counted across the 265 four and five star reviews we have read for Dependable Dallas Movers and Junk Removal. A review can mention more than one thing.
In their own words
Very pleased with services provided by Keon and shawn today. I was in desperate need of movers on such short notice for a small storage room that was being vandalized. I was fortunate enough to get into contact with Keon, who answered my messages promptly, he was specific and worked with me on a fair price for my small unit. They were punctual, professional and kind. It's also important to note that they work quickly all while being efficient and careful which is much appreciated.
I can’t say enough about these guys! Keon reached out to me first thing in the morning after submitting a inquiry the prior night. I had to move a one bedroom apartment from the top floor in burleson, to a different apartment in Euless. He called me, asked me for addresses, what all I was moving, and gave me a quote right there. He got me scheduled on Wednesday, showed up right on time with his team, not one complaint, just got it done that Saturday.
I recently had the pleasure of hiring Dependable Dallas Movers and Junk Removal for my small move from Irving to Farmers Branch. I cannot emphasize enough how satisfied I am with their outstanding service. From start to finish, they exceeded my expectations in every aspect, earning my highest recommendation. From the initial email consultation, their team demonstrated utmost professionalism and attention to detail.
I recently had the pleasure of working with Dependable Dallas Movers, and I cannot recommend them highly enough! From start to finish, their team was the epitome of professionalism, courtesy, and friendliness, making our move into our new home a truly seamless experience. From our first interaction, it was clear that Dependable Dallas Movers values customer satisfaction above all else.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- dependable movers28
- affordability10
- efficient movers8
- quick moving6
- accurate quote4
- junk removal4
- expert packing3
- no damaged items3
- appliance moving2
- furniture securing2
What the company says about itself
Taken from Dependable Dallas Movers and Junk Removal’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…more Ready to get started? Get Your Free Quote Today Get a Quote Call Us: (469)-610-12”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews
- facebook.comsocial