Discount Moving
Google rating
5.0
Ratings counted
977
Are 1 or 2 star
0.9%Unusually few
The rating breakdown
9 of the 977 ratings in Google’s published star breakdown for Discount Moving are one or two star.
Against other movers in Montréal
1.4 percentage points lower than the middle of the 24 movers in Montréal we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 959 | 98.2% | |
| 4 star | 7 | 0.7% | |
| 3 star | 2 | 0.2% | |
| 2 star | 3 | 0.3% | |
| 1 star | 6 | 0.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Discount Moving at 0.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Discount Moving, counted by matching the words they used.
- Crew conduct2 · 40%
- Items missing or never delivered1 · 20%
Counted across the 5 one and two star reviews we have read for Discount Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Found out later that there are missing components for our furniture and a bent key to unlock the TV stand. 3 movers, started fast but took their time at the destination by moving boxes 1 at a time. Wanted to leave a proper review but felt pressured to do it on the spot. For the price, I’m not really sure where the discount was.
Edit: Dear Raymond, Thank you for taking the time to update your review. We would like to clarify for transparency that your move took place many months ago, and shortly after the service — around June — you posted a 5-star review mentioning that you were very satisfied and would recommend our…
Super rude. Wanted to charge a arm and a leg. Wouldn't recommend. Edit: we went with another company. I see no reason to contact you again. Whoever I spoke to was rude, argumentive and unfriendly and I have no reason to contact you.
Hi Phil. You are not on our customer list. You put that review by mistake. Most likely your wanted to send that comment for other company! We are « Discount moving » Please contact me [phone removed] David Edit: We are professional customer service salesman’s.
I have no prior experience moving with this company, but two of the drivers were very dangerous on the road… My children and I were very stressed! Perhaps they should make sure the drivers have a valid driver's license…
Hello Robert, We are sincerely sorry to hear that this situation caused you stress, especially with your children present. Safety is a core value at our company, and we take this type of feedback very seriously.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast188 · 47%
- Professional and courteous163 · 40%
- Turned up when they said54 · 13%
- Careful with belongings30 · 7%
- Price matched the quote6 · 1%
- Kept in touch6 · 1%
Counted across the 403 four and five star reviews we have read for Discount Moving. A review can mention more than one thing.
In their own words
Unbelievably good movers! Exceptional service, truly impressive. Good communication throughout. Nice people to work with. Prompt and efficient team. Careful with belongings. Respectful and friendly attitude. Stress-free experience overall. I highly recommend this company! They made moving easy. Thank you, wonderful team! So grateful for your help! Truly a five-star experience!
Wow, thank you so much, E.! 🌟 Your message truly made our day. We’re thrilled to hear that the team’s care, communication, and professionalism helped make your move so smooth and stress-free. It’s exactly what we strive for every time — making moving easy and pleasant from start to finish.
They were super efficient, packed everything carefully, and were very nice with a sense of humor too. This was a cross-border move from Montreal to Pittsburgh. The price was reasonable. Thank you very much. A super efficient move, everything was very well packed. And the movers were very friendly as well. A move from Montreal to Pittsburgh at a reasonable price. Thank you very much.
Dear Joumana, Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that your move went smoothly and was a pleasant experience. Our teams always pride themselves on working carefully… and with a smile! We look forward to working with you again, The Discount Moving Team
I recently used Discount Moving and had an absolutely outstanding experience from start to finish. Igor, Raymond, and Daniel were the movers assigned to my job, and I couldn’t have asked for a better team. They arrived right on time, fully prepared, and ready to get to work. From the moment they stepped in, their professionalism and attention to detail were clear. They handled all of my belongings with great care, wrapping and loading everything efficiently and securely.
Thank you so much, Nadia! Your detailed feedback means the world to us. We’re thrilled that Igor, Raymond, and Daniel delivered the professionalism, care, and efficiency you were hoping for — and that you felt confident in their work from the moment they arrived.
I had the pleasure of hiring Discount Moving today, and I couldn't be more impressed with their service. They were punctual, professional, and incredibly efficient. Every item—from large pieces of furniture to the smallest box—was handled with care and precision. What really stood out was their positive attitude throughout the entire move. The team was courteous, energetic, and clearly dedicated to making the process as smooth and stress-free as possible.
Wow, Mercedeh — thank you for taking the time to share such a detailed review! 🙏 We’re delighted to hear that our team’s punctuality, care for every item, and upbeat attitude made your move smooth and stress-free. Your kind words about our professionalism and energy really mean a lot to us.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient movers49
- fast moving20
- long-distance moving6
- affordable pricing6
- furniture packing6
- experienced movers4
- cross-border move3
- well-organized move2
- office move2
- reliable moving company2
What the company says about itself
Taken from Discount Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Blog Articles White Glove Moving FAQ Free Quote Français Home About Who We Are Shop Mov”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…date and time. Are my belongings insured during the move? Yes, all moves include”Raw text captured from the page, including any surrounding navigation.