Dreiske Moving & Storage Company - Illinois
Mover in Spring Grove, Illinois
Google rating
4.7
Ratings counted
384
Are 1 or 2 star
6.3%Above typical
The rating breakdown
24 of the 384 ratings in Google’s published star breakdown for Dreiske Moving & Storage Company - Illinois are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 350 | 91.1% | |
| 4 star | 8 | 2.1% | |
| 3 star | 2 | 0.5% | |
| 2 star | 5 | 1.3% | |
| 1 star | 19 | 4.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Dreiske Moving & Storage Company - Illinois at 6.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Dreiske Moving & Storage Company - Illinois, counted by matching the words they used.
- Damage to belongings3 · 38%
- Price rose after the quote1 · 13%
Counted across the 8 one and two star reviews we have read for Dreiske Moving & Storage Company - Illinois. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I searched out a mover to help move from the McEnery area to Clarendon Hills (down near Naperville), Dreiske Moving came up and received many good review so I made the decision to use them over other movers I had used in the past. This was a mistake. The gentleman that came out to provide me a quote was very professional and nice. He assured me that their movers would care for my items in a professional manner, would wrap furniture in moving blankets, and I did not see any reason to think otherwise.
Above all, we are so sorry that you had this experience. This in no way represents our practices and policies we live by as a company. We don’t take this lightly, as we are currently investigating the situation. If you have any additional information or feedback, please email [email removed]
Horrible do not use. Overcharged us by $500.00 did not follow contract and did not notify us price was changing until the job was done (the actual movers were great very nice and polite) however they sent four men and then decided to charge us more. DO NOT USE not an honest estimate and then told us there was nothing they could do .........
I am sorry that this was your experience with our services and related charges. The actual cost of the move was $290 more than the original estimate. Once we received a call from you about the charges we did take a second look at the end … More
We had a need for a last minute piano move and after quoting with several companies, we chose this place based on their availability, even though they were a bit more expensive that other companies. Despite the fact that my husband was wearing a mask at the pick-up place, the three young movers went into my sister-in-law's house without masks on. When they arrived at my house, I saw all three of the movers in the cab of the truck, not socially distant (obviously) and preparing to enter my house without masks on.
First and foremost, we apologize for your experience and in no way is that representative of our practices or policies. We do in fact have a COVID policy in place and we are disappointed to hear that a few of our team members have chosen … More
Hired Dreiskie movers to move one shop to another. I wasn’t to concerned as most of the items were just overstock but I did have two full pallets of brand new hardwood flooring for my house as well as some high end furniture pieces. My company builds custom hand crafted cabinets and furniture built of solid wood and is built solid. All of the pieces were standing upright and in perfect condition.
Thank you for bringing your concerns to our attention. We sincerely apologize for the distress and frustration caused during your recent move. It is never our intention for a client to feel dissatisfied with our services, and we take your … More
I debated leaving this review because I hate slamming people on the internet but I’ve truly lost count of how many things these guys broke. Not to mention how incredibly slow they were. They went almost double what they quoted and were screwing around most of the time. They took apart shelves and didn’t rebuild, lost pieces needed to rebuild, just tossed things in random places and broke patio furniture, bins, and so much more. We moved 3 months ago and I STILL regret using them so much. Please go somewhere else.
Stephanie, I am so sorry that this has been your experience. We do not have record of your move. Could you please call us so that we can work towards a resolution.
Well we moved out of state. Dreiske came out to the house twice to size up space needed. Both times they said we had 600 sq ft more than a 53 ft trailer. I questioned this multiple times. With timing of close on both homes we could not risk …
Hi Mr. Hinners, Thank you for your feedback. We fully understand your frustration. Your estimator, Lauryn, took multiple pictures and visited with you twice to provide you with an accurate estimate.
I was very disappointed with their customer service. The movers dropped a marble table top that they were moving to a local furniture shop. They chipped the edge of the table but promised to repair it. After waiting well over a month for …
I would never recommend this company for your move. I had used them in the past with no complaints. This time they gave me an estimate of time and money and far exceeded that estimate, by 5 hours and $800+. The crew was completely …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 50%
- Worked hard and fast8 · 44%
- Careful with belongings7 · 39%
- Turned up when they said3 · 17%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Dreiske Moving & Storage Company - Illinois. A review can mention more than one thing.
In their own words
⭐⭐⭐⭐⭐ Huge shoutout to Dreiske Moving & Storage! I didn’t need a traditional move—I needed help staging my home and moving several large furniture pieces that had been in the wrong places for almost four years. From start to finish, the experience was fantastic! Communication before the appointment was excellent. They kept me informed every step of the way, arrived a little early (after checking that it was okay), and got right to work.
Projects like yours are some of our favorites — helping someone finally get their home arranged the way they’ve envisioned is incredibly rewarding. I’m so glad our team’s communication, care, and efficiency made the process smooth and … More
The three young men were courteous, thoughtful and efficient. They wrapped the furniture well and packed the truck with our incredible amount of stuff. At our new place on the 16th floor they asked where things should go, put things back together that were taken apart to get through doorways, cleaned up after themselves and asked what else we needed. What an incredible crew!
Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that our crew delivered the courteous, thoughtful, and efficient service you deserved. They take great pride in protecting furniture, packing carefully, and … More
Dreiske Moving did a FABULOUS job! Extremely hard workers, were respectful of my property, and worked their tails off the entire time. They were very careful with fragile items and wrapped all furniture so it would arrive safely at my new place. HIGHLY RECOMMEND this moving company.
Dreiske Moving did a FABULOUS job! Extremely hard workers, were respectful of my property, and worked their tails off the entire time. They were very careful with fragile items and wrapped all furniture so it would arrive safely at my new place. HIGHLY RECOMMEND this moving company.
We are very pleased with the crew who helped us with our move. Everyone was very friendly, they took great care with all of our items, and were extremely efficient in both the loading and unloading process. We will definitely use Dreiske again for any future moves.
Thank you for sharing your experience. We’re thrilled to hear that our crew’s friendliness, care, and efficiency made your move a great one. Knowing you’d choose Dreiske again means the world to us. We appreciate your trust and wish you all the best in your new home.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff37
- professional movers20
- efficient crew13
- careful moving10
- furniture moving9
- smooth move8
- quick move7
- piano moving4
- careful packing3
- accurate estimate3
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory