Eagle Moving

Horrible experience. At first I interacted with a pleasant and professional sounding person who walked me through the process and told me it would only take 7 days to get my stuff. She quoted me a very fair price and then a week before the move I get an inventory specialist who quoted me a price over 1,000$ higher all because I added a few more boxes to the estimate. She was condescending and laughed that I thought the movers who picked up would then leave directly for my new residence. Rude and dismissive.

If i could give negative stars i would my delivery was 4 days late . My tv came broken my boxes came all beat up like they were playing soccer with the boxes . I still have stuff missing and no one is helping or anything they could offer me to move my stuff again for $2.00 and i wouldn't let them.

If I could give them a zero I would. The movers that came to my house were a 1/2 hour late. No big deal the lead got there a 1/2 hour past that. When he got there all him and the other 2 movers did was argue. The lead took the handles off my refrigerator put them in a bottle which is lost. They also dented the hell out of my refrigerator and my washer. The fridge was only a little over a year old and paid almost $2,000. Their insurance wants to pay me .60 cents a pound. $120.00.

I was moved by Eagle moving on 10/4 about 5 miles down the road. My appointment was for 10 am. After several phone calls and extenuating circumstances they showed up at 1 pm. The 2 movers had not worked together before and were constantly critiquing each other on the best way to move. They had a terrible time moving my dual reclining loveseat. They placed it against the wall and this is what I found (see pictures) . The bottom frame on the loveseat is bent and now needs to be repaired.

Prior to booking, we had asked the company to send out a representative to look at the items needed to be moved to ensure that one truck would be enough. We stated that we didnt mind getting two trucks if necessary. The moving company representative came and inspected and ensured my husband that one truck would do. We made our reservation with the company and booked for 3 guys to help move us. The day of the move only 2 guys showed up because one of the 3 had quit or called out.

Sadly, I cannot recommend. They are poor at communicating day of move. Person answering phones is less than helpful. They showed up 35 minutes after a very long 5 hour window. I called at 2:30 for an update told they would be leaving job 1 soon, so basically I was blown off. I requested a note be sent to a manager to call me and sent an email requesting the same around 5:00 -no one called (it is now 3 business days later). I also asked for a receipt - told one would be emailed to me, have not gotten one yet).

On June 1st 2019 we hired this moving company to help move to our new house. Our Weber grill was damaged beyond repair. I contacted the company via phone on June 6th and was told to email photo's of the damage which we did. I was told that they would file a claim and it would take 2-4 weeks, but someone would keep us up to date. I have not heard from anyone since then.

I would strongly caution anyone considering Eagle Moving, particularly if you are relying on them to carefully load and protect your belongings. When I booked a loading crew for our interstate move from Florida to Boston, I specifically requested an experienced crew and gave clear instructions about furniture and several items requiring special handling. Those instructions were repeatedly ignored. I asked multiple times for our furniture to be wrapped before loading.