Easy Stop Storage - Abilene
Self-storage facility in Abilene, Texas
Google rating
4.9
Ratings counted
49
Are 1 or 2 star
2.0%Around typical
The rating breakdown
1 of the 49 ratings in Google’s published star breakdown for Easy Stop Storage - Abilene are one or two star.
Worked out from 49 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Abilene
1.8 percentage points lower than the middle of the 12 listings in Abilene we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 45 | 91.8% | |
| 4 star | 3 | 6.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Easy Stop Storage - Abilene at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 37%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Easy Stop Storage - Abilene. A review can mention more than one thing.
In their own words
Getting a storage unit at this location was super easy! Susan really helped speed the process along and communicated everything I wanted to know clearly and kindly. She answered all of my questions and made sure I had peace of mind with the security device being put in. I will definitely be referring friends to Susan for such an easy and professional experience!
Once again, I am blown away by the customer service at this location! Susan Jones is one of the most kindest, honest person I have ever come across. She is so nice and super helpful with any questions I have. She never makes me feel like a bother! The smart device helps me feel like my items are in safe hands. I never have to worry!
Betty Jo / Manager: She was very knowledgeable and Very Helpful on helping us on finding (2) storage units to accommodate Our need's from moving up from New Braunfels! She has Her "Ducks in a Row" and has Great Personality!!! Frank and Susan Kay... from the "Hill Country" of Texas!!!
Thanks so much, Frank and Susan! We're so glad we were able to help make your move a little easier. Thank you for choosing Easy Stop Storage!
We have had storage units all over town. Easy Stop Storage, has been the best so far. The security measures are unlike others we have used. I promise, Once you meet Betty, You will be hooked!! She is just as amazing as the storage facility itself!!!
We're so glad you're enjoying our Smart Unit technology and that you've had a great experience with our manager! Thank you for choosing Easy Stop Storage, Kelly!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff11
- helpful manager8
- clean facility6
- safety6
- easy access gate3
- informative staff2
- spacious unit2
- online payment2
- site manager2
- storage area2
What the company says about itself
Taken from Easy Stop Storage - Abilene’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Facility Features What Size Do I Need? 24/7 Video Surveillance Boat Parking Boat St”Raw text captured from the page, including any surrounding navigation.