TurnKey Storage- North Abilene
Google rating
4.4
Ratings counted
98
Are 1 or 2 star
7.1%Above typical
The rating breakdown
7 of the 98 ratings in Google’s published star breakdown for TurnKey Storage- North Abilene are one or two star.
Against other listings in Abilene
3.3 percentage points higher than the middle of the 12 listings in Abilene we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 67 | 68.4% | |
| 4 star | 18 | 18.4% | |
| 3 star | 6 | 6.1% | |
| 2 star | 4 | 4.1% | |
| 1 star | 3 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is TurnKey Storage- North Abilene at 7.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for TurnKey Storage- North Abilene, counted by matching the words they used.
- Damage to belongings1 · 25%
Counted across the 4 one and two star reviews we have read for TurnKey Storage- North Abilene. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I do interstate moves regularly and I’ve never had someone take so long to in process a truck. I waited literally 20 minutes for the young girl to do an inspection looking at every micro dent and scratches. Usually they just look for actual damage or evidence of accidents and we all move on with life. Normal wear and tear isn’t an issue.
Thank you for letting us know how we can make your self-storage experience more enjoyable in the future!
The faculty was clean. There wasn't alot of lights in the area I was in. The gate was closed today the 30 of may. I couldn't use my storage at that time.
Hi Ahmad, Thank you for your review and feedback. This helps us to ensure a better experience for you and our other customers in the future.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 17%
- Price matched the quote1 · 8%
Counted across the 12 four and five star reviews we have read for TurnKey Storage- North Abilene. A review can mention more than one thing.
In their own words
We used this facility for years and didn't need a unit anymore. They were clean and friendly, but the big bay door was a pain to get into.
Thank you for your review and storing with us!
Good pricing and you can actually drive into the building to get access to your storage unit. The staff are really sweet as well.
ABSOLUTELY SPECTACULAR STAFF...can't say enough about how accommodating and service-focused the team that runs this location is. Super convenient location, multiple options for storage sizes, and have always had nothing but pleasant interactions with the staff...super happy my friend recommended this specific Turnkey location to me when I moved from Austin to a town 30 minutes west of Abilene....worth it, 100% 🙂
We agree that our staff is spectacular! We're glad you had such a positive experience. Thank you for storing with us, Kevin.
We rented a 10x10 unit for 6 months while remodeling. While we were there, they had a cart that barely worked, but the day we moved stuff out, they had new carts to help you move stuff more easily. We rented an interior space "climate …
Thank you for choosing TurnKey Storage, and we appreciate your feedback!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff19
- cleanliness8
- security5
- climate controlling4
- building4
- kind staff4
- easy access2
- convenience2
- rented2
- storage unit size2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory