EJ & Sons Moving Service
Google rating
4.0
Ratings counted
25
Are 1 or 2 star
28.0%Well above typical
The rating breakdown
7 of the 25 ratings in Google’s published star breakdown for EJ & Sons Moving Service are one or two star.
Worked out from 25 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Lansing
25.4 percentage points higher than the middle of the 19 listings in Lansing we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 18 | 72.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 3 | 12.0% | |
| 1 star | 4 | 16.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is EJ & Sons Moving Service at 28.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for EJ & Sons Moving Service, counted by matching the words they used.
- Damage to belongings2 · 33%
- Crew conduct2 · 33%
- Price rose after the quote1 · 17%
- Late, delayed or a no-show1 · 17%
Counted across the 6 one and two star reviews we have read for EJ & Sons Moving Service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The first time I used EJ & sons they were excellent.. the second time the owner was in charge of the move.. First he forgot about the move date. Got his guys there 2 hours late. Then proceeded to pack the truck in a very unorganized manner. When I asked him to tie down the boxes he treated me as if I was a stupid female who did not know what I was talking about. He complained that I was stressing him out. I figured he would do as I asked but he did not. I gave his 2 guys a tip and he demanded one for himself too.
Dont use these guys, the owner is rude and quoted us one price and ended up asking us for more money when the job was finished.
For reference, I've moved twice in 10 months and used movers. I moved from a 3 bedroom house to a 3 story townhouse, then into a 4 story house. My moves took 4.5 and 5 hours with 3 movers. EJ & son's recently moved my Grandma. We had just moved her 4 months earlier and she moved back to the exact apartment she left. It took my 75 year old uncle and 2 cousins in their 40's 2 hours to move her. It took EJ & son's around 5 hours to move her and she had even less stuff than her first move.
Don’t use these people. They scheduled me for the wrong day and totally screwed me. It’s a father and son and they don’t communicate with each other. I called and the dad said “you must have scheduled with my son” and so I call the son and he says “you must have scheduled with my dad”. They both talk like idiots and stumble over their words. Use Kingsley moving, they are getting to me the same day I called them and they speak intelligently and keep good records of things
First three times for our family were great! This time, they showed up on the wrong day. We showed them the communication and they agreed to come another day. Then, EJ called saying it was too cold and he was going to charge extra to show …
Unfortunately as of late due to family emergencies and lack of efficient income, we moved too many times. Our service was unprofessional from the very start. The two guys sent to help us seemed disconnected. They ruined some of our …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 25%
- Professional and courteous3 · 25%
- Turned up when they said1 · 8%
- Careful with belongings1 · 8%
- Kept in touch1 · 8%
Counted across the 12 four and five star reviews we have read for EJ & Sons Moving Service. A review can mention more than one thing.
In their own words
EJ was very responsive and the movers were wonderful - on time, careful, friendly, funny, and overall they provided a very pleasant experience. I would highly recommend them!
These gentlemen did an amazing job moving for us this weekend! They were quick, friendly, and wonderful to work with! They made moving look easy. We would definitely hire them again!
I highly recommend calling this company for your moving needs. Owner is the kindest most caring individual I’ve ever spoke with. I contacted him late at night and he answered. I needed help extremely short notice, like the next day. He was already booked or he would have helped. However the next day he reached out to ME! Yes me and offered his services for the next day. He knew I was in need and did everything he could to help someone out. Ubuntu.
Moved from Lansing to mason, price was extremely reasonable for the amount we had to move. Aaron and James were so kind and took very good care of all of our items and honestly the nicest people ever. I will definitely be calling them again the next time we move!😊 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- responsive2
- communication2
- amazing staff2
- efficiency2
- boxes2
- truck2
- careful handling2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yelp.careviews
- mapquest.comdirectory
- yellowpages.comdirectory