Kingsley Moving Systems LLC
Google rating
4.7
Ratings counted
209
Are 1 or 2 star
6.7%Above typical
The rating breakdown
14 of the 209 ratings in Google’s published star breakdown for Kingsley Moving Systems LLC are one or two star.
Against other listings in Lansing
4.1 percentage points higher than the middle of the 19 listings in Lansing we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 183 | 87.6% | |
| 4 star | 8 | 3.8% | |
| 3 star | 4 | 1.9% | |
| 2 star | 3 | 1.4% | |
| 1 star | 11 | 5.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Kingsley Moving Systems LLC at 6.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Kingsley Moving Systems LLC, counted by matching the words they used.
- Late, delayed or a no-show2 · 25%
- Damage to belongings1 · 13%
- Stopped responding1 · 13%
Counted across the 8 one and two star reviews we have read for Kingsley Moving Systems LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I hired Kingsley movers and I was not happy with their service at all. If I could give them no star, I would. When the movers came they start moving items out really quick and professional. Then they start slowing down, not moving as fast. They got sloppy, didn't wrap any of my furniture, didn't use the blankets they had to protect my furniture while they were moving.
Dildred, Please look at who you used for your move. It was not us!! We are in Lansing Michigan. Please review and correct this review.
Was quoted $490. They tried charging me $891 for two bedrooms. They were here for two hours Saran wrapping wood. They arrived two hours late. They shrink wrapped things that had no business in being shrink wrapped. After two hours the truck wasn’t even opened. All my stuff was still in my house. Horrible company. I have posted the “work” they did in the two hours in videos provided. Do not use this company.
Basco Music, we did not move you. We are in Lansing MI. Please check your records and fix your review.
Hello, my name is Dr. LADONNA MORRELL and I just had Kingsley move furniture and things from my building to my house on this past Saturday. This was absolutely the worst move I’ve ever had from any movers they made a mess they didn’t clean it up. They didn’t move my things properly they put things in the room sloppy, and they didn’t move it the way that I asked them to move it, the move was not successful and I have to get other people to fix their mess do not use this service use other movers!!!!
Would NOT recommend. Bait and switch seems to be their prerogative. Was given one price when called to schedule. Was told the movers would arrive by 8:30am. The day of, received a call that someone didn't show up for work so they'd be late, …
I’ve used this moving company before without issue, but unfortunately, this time was a complete disappointment and will be my last. The movers clearly dragged their feet to stretch the time, knowing they were being paid hourly. What should …
Tatiana, We do not show you as a customer. Perhaps you have confused us with another company? We do not charge for stretch wrap at all. And certainly would not charge for any extras on site. Perhaps a phone conversation could clear this up. We can be reached at [phone removed].
9.16.19 6:00 pm while traveling north bound on US23. Just got cut off by one of your driver's while traveling at high speeds. Not the best impression nor would I want to entrust my belongings to reckless drivers. It was totally unnecessary.
If you value your belongings, DO NOT USE KINGSLEY MOVING SYSTEMS LLC. I am not a person to generally write reviews, but I don’t want what happened to us to happen to anyone else. I booked Kingsley to pack a UPack truck. The …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 79%
- Worked hard and fast9 · 64%
- Turned up when they said2 · 14%
- Careful with belongings2 · 14%
- Kept in touch1 · 7%
Counted across the 14 four and five star reviews we have read for Kingsley Moving Systems LLC. A review can mention more than one thing.
In their own words
We used Kingsley Moving Systems to unload our 3 PODS after a cross-country move. They were on time, courteous, and efficient. Overall they did an excellent job unloading our possessions and following our instructions on where everything should go. Enjoyable to work with. I highly recommend them!
Excellent review Shelley. Thanks for taking the time to leave it for us. We appreciate your business! … More
Awesome experience with Kingsley Moving System LLC! They helped us move within the state (approximately an hour drive), and were professional, courteous, responsive to requests, and in good spirits throughout. The price was very reasonable and I thought the value of what we received was ultimately exceptional. The communication from Kingsley was excellent throughout, and we were well informed leading up to the moving day, understood how we could be best prepared, and the day was accomplished smoothly.
Hi Jason, Thank you for the awesome review. I will be sure to tell the crew how happy you were with their performance.
Frank and his team were professional, thorough, and careful with my items. I moved from Michigan to Indiana and was very pleased with their services. Price was very reasonable when compared to the other companies around town.
Bashar, thank you. This review means a lot to all of us here at Kingsley Moving Systems. I will let Frank know you are happy with his service.
I hired Kingsley for our move to a new home across town. Stopped at their offices the day before for some boxes and moving supplies. They had everything you would need. Frank and Shannon were very professional and hard working. The two of them handled everything with care and speed. Even in the pouring rain these two got the job done faster than I expected. They got everything set up and put together. I was very impressed and grateful.
Hi Sam, Thank you for leaving the great review. We appreciate you taking the time to share your feedback, and we are glad we could help out with your move.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture setup23
- courteous staff17
- friendly movers17
- fast movers7
- careful with furniture7
- local move5
- furniture moving4
- long distance move3
- hard move2
- accurate estimate2
What the company says about itself
Taken from Kingsley Moving Systems LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“…nsportation and delivery schedules With more than 30 years of industry experience, our movers deli”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Why Choose Kingsley Moving Systems Since 2009, Kingsley Moving Systems has provided r”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…and interstate relocations. Our licensed and insured team brings over three deca”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…nterstate relocations. Our licensed and insured team brings over three decades of combi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- homeadvisor.comreviews
- yelp.comreviews