Helper Moving LLC
Google rating
5.0
Ratings counted
341
Are 1 or 2 star
0.6%Unusually few
The rating breakdown
2 of the 341 ratings in Google’s published star breakdown for Helper Moving LLC are one or two star.
Against other listings in Lansing
2.0 percentage points lower than the middle of the 19 listings in Lansing we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 338 | 99.1% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 0.3% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 0.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Helper Moving LLC at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Helper Moving LLC, counted by matching the words they used.
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Helper Moving LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
SCAM!!!!!!!!They broke my things …..left before the job was finished … was hrs late ….refuse to pay for anything they broke put holes in my walls and threaten to take me to Court because I refuse to pay them full price…. AND THE OWNER AGREED!!! Owner very rude and the company very unprofessional and unreliable DONT WASTE YOUR TIME OR MONEY… Won’t tell u how much upfront very UNACCOUNTABLE COMPANY tryna charge me for 9 hrs @ 140/hr to move across the parking lot yea right😳
Thank you for taking the time to share your feedback about your recent moving experience. We understand that moving can be a stressful and costly endeavor, and we appreciate your willingness to express your concerns. As a company that … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 57%
- Worked hard and fast11 · 52%
- Careful with belongings5 · 24%
- Turned up when they said4 · 19%
- Kept in touch2 · 10%
Counted across the 21 four and five star reviews we have read for Helper Moving LLC. A review can mention more than one thing.
In their own words
I was looking to move less than 2 weeks from contacting Wes. I knew it was a tight timeline but Wes responded immediately and was able to accommodate me. Everything was handled with care. They were efficient and friendly. Within 3 hours everything was loaded, moved, and unloaded! Look no further. Wes is the one to get it done! Expectations - far beyond exceeded! Response time - exceeded! Communication - excellent
Lynsi, thank you so much for the kind words! We really appreciate you trusting us with your move, especially on such a tight timeline. Wes and the team take a lot of pride in making the process smooth, efficient, and stress-free. Glad we … More
This business is awesome! They see what needs to be done and takes care of it. The two gentlemen who moved my items were on time, courteous and very careful. Their rates were better than any other company I received quotes from. 5 stars!!!
Maria, thank you so much for the kind words! We’re really glad to hear the team was on time, courteous, and careful with your belongings. It also means a lot that you were happy with the pricing and overall experience. We truly appreciate your support and the 5-star review!
I highly recommend Helper Moving Company! They made what could have been a very stressful move feel smooth and manageable from start to finish. The crew worked incredibly hard, handled my belongings with care, and maintained a positive, professional attitude throughout the entire process. They were efficient, organized, and went above and beyond to make sure everything was taken care of. Moving is never easy, but their dedication and work ethic truly made it a stress-free experience.
Thank you so much for the amazing review! We’re really glad to hear the move felt smooth and manageable from start to finish. It means a lot that the crew’s hard work, care, and professionalism made a stressful day feel easy for you. We truly appreciate your trust and the recommendation!
This company was amazing. Extremely nice respectful and truly wishing to make my move as stress free as possible. They did a great job of packing my house loading and unloading. They set up the beds in the new house put all the furniture in the rooms. They showed up on time and worked with smiles on their faces with great attitudes until I was safely settled in my new house with a place to sleep. I would highly recommend them for any move you have small or large projects.
Laura, thank you so much for the thoughtful review! We know moving can be stressful, so it means a lot to hear that the team helped make the process easier for you. We’re glad everything from packing to setup went smoothly and that you felt … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture placement48
- kind staff29
- fair pricing23
- affordability16
- professional movers14
- quick move9
- quick scheduling4
- efficient loading3
- respectful movers3
- piano moving3
What the company says about itself
Taken from Helper Moving LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“Directions About Us Helper Moving is a family owned local business . We have more than 10 y”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Rapids, MI. We've been in operation since 2014, and we're dedicated easing the str”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…a family owned local business . We have more than 10 years’ experience in providing convenient, re”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…xperienced Moving Services Licensed and Insured Call today 517-894-5319 Home About”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…ssional and Experienced Moving Services Licensed and Insured Call today 517-894-5319”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- facebook.comsocial