Emerald Movers
Google rating
4.8
Ratings counted
51
Are 1 or 2 star
5.9%Around typical
The rating breakdown
3 of the 51 ratings in Google’s published star breakdown for Emerald Movers are one or two star.
Against other movers in Dallas
3.0 percentage points higher than the middle of the 21 movers in Dallas we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 48 | 94.1% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 5.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Emerald Movers at 5.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Emerald Movers, counted by matching the words they used.
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for Emerald Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I rarely leave negative reviews, but I feel it's important to share my experience so others know what to expect. Unfortunately, my move did not go as promised. The crew did not arrive with what I booked, and I ended up doing work that I expected the movers to handle. I hired a professional moving company to reduce the physical burden of moving, not to become part of the moving crew. Several pieces of my furniture were damaged during the move.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous15 · 33%
- Worked hard and fast12 · 26%
- Turned up when they said3 · 7%
- Careful with belongings3 · 7%
- Kept in touch3 · 7%
- Price matched the quote2 · 4%
Counted across the 46 four and five star reviews we have read for Emerald Movers. A review can mention more than one thing.
In their own words
I had an outstanding experience with Emerald Movers. They handled my move from an 18th-floor high-rise in Dallas, and the entire process was smooth from start to finish. The crew was professional, punctual, hardworking, and treated my belongings with great care. Moving out of a high-rise can be complicated with elevators, loading docks, and building requirements, but they handled everything efficiently and made what could have been a stressful day feel easy.
Thank you for your review of Emerald Movers
Top notch service!!! Helped and the fam move from Balch Springs to Plano and took extra care of our breakables, with extra padding on our delicate furniture, and even wrapped the matresses, and was over all impressed. The first 5 star review of my life, as im not an easy guy to impress when i am paying for a service...job well done, saved us alot of stress and turned moving into a more postive experience.
Thank you for your review of Emerald Movers
I had a great experience with Emerald Movers! They are very efficient and professional. They did a wonderful job moving me from DFW to Houston at a great price and also performed junk removal at a discount. Would highly recommend!!
Thank you for your review of Emerald Movers
When I tell you that Jonathan Sevier & his movers team at Emerald Movers are the absolute BEST. From the initial phone call trying to get a quote to move the next day, everything was very professional and a God-sent. Jonathan not only listened to what I needed, he provided a sense of comfort to help calm my spirit, because it was about going on that particular day. Jonathan provided with such professionalism that I’m not used to getting from moving companies.
Thank you for your review of Emerald Movers
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- crew5
- communication5
- careful handling of belongings4
- hard worker3
- moving experience3
- kind staff3
- short notice2
- trust2
- payment2
- discount2
What the company says about itself
Taken from Emerald Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- USDOT 4488652
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- Says it is insuredsays on their website
Show the text this came from
“…so move day stays calm. Licensed and Insured USDOT 4488652, TXDMV# 010261111C. Certi”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“. DFW logistics so move day stays calm. Licensed and Insured USDOT 4488652, TXDMV# 01026”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…rthermore, the task that was explicitly guaranteed to take no longer than three hours ulti”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Contact Us Call (945) 946-0901 Get a Free Quote Dallas—Fort Worth Movers Movers in Dall”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- thumbtack.comreviews
- bizapedia.comdirectory
- instagram.comsocial